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Hotel ZaZa Dallas

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#2 of 200 Hotels in Dallas
Certificate of Excellence
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1,044 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel ZaZa Dallas
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Showing 1,032: English reviews
Bellevue, Washington
Reviewed 18 May 2015

My wife and I recently visited Dallas and the Hotel ZaZa was recommended to us by Kristina Madsen. We have traveled the world over the years and have stayed in many of the great hotels. This ranks up with the best. The service was always quick and friendly, the hotel spotlessly clean and the interiors are friendly, fresh, and presented...

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Helpful?
Thank 261lee
Matthew_Nuss, President at Hotel ZaZa Dallas, responded to this review

261lee! Thank you for the awesome review! I am pleased to read that you and your wife had a delightful stay at Hotel ZaZa recently. Top-notch service is key at the Z! I am glad that you followed Kristina's recommendation! Please touch base when your travels return you to Dallas! We love ya at ZaZa!

Hallsville, Texas
Reviewed 18 May 2015 via mobile

Although this hotel is a bit overpriced, the staff & customer service is what makes it special. Very unique boutique hotel. Ordered room service/breakfast ... excellent food! Utilized their car service ... excellent, especially Sebastian! We were told by staff that Friday & Saturday nights around the pool/lounge w/ the DJ was "happening" ... unfortunately not so much, actually kinda...

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Helpful?
Thank StarLump
Matthew_Nuss, President at Hotel ZaZa Dallas, responded to this review

StarLump! Thank you for the feedback regarding your visit at Hotel ZaZa! I am happy to read that you received outstanding service during your stay at the hotel. Top-notch hospitality is definitely key at the Z! Friday and Saturday nights at ZaZa are typically a fantastic night-life experience! Please touch base when your travels return you to Dallas, as I...

Reviewed 14 May 2015 via mobile

This is my second stay at Hotel ZaZa in Dallas and I highly recommend it to anyone looking for the highest quality in customer service and accommodations. Justin at the front desk is one of the most professional and competent managers I've encountered in all my travels and always makes sure I feel right at home. Can't wait to make...

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Helpful?
Thank ThePastor123
Matthew_Nuss, President at Hotel ZaZa Dallas, responded to this review

ThePastor123! Thank you for the stellar feedback! I am happy to read that your second visit was nothing short of great! Top-notch service is key at the Z. I will commend Justin for providing superb service to you during your stay at the hotel. Please touch base when your travels return you to Dallas! We love ya!

Dallas, Texas
Reviewed 12 May 2015

Hello, I just want to say that I have stayed in many, many hotels over the years and I have never ever taken the time to write a review of a hotel before my stay. I have stayed at Hotel Zaza 4-5 times over the past few years and have always had great service, but today i wanted to highlight...

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Helpful?
Thank Jason G
Matthew_Nuss, President at Hotel ZaZa Dallas, responded to this review

Jason G! Thank you for the awesome review! I am happy to read that Tisha provided SUPERB service to you! Top-notch hospitality is key at the Z! Please touch base when you would like to z-scape back to ZaZa! We love ya!

Birmingham, Alabama
Reviewed 8 May 2015

I stayed at the Hotel Za Za for a convention and the rooms were outstanding. They were well decorated and the amenities were very good. The hotel itself was old and it showed. The Dragon Fly restaurant had good food but was overpriced. Internet was excellent in room but impossible to log on with an I Phone because they used...

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Helpful?
Thank dwsorrells
Matthew_Nuss, President at Hotel ZaZa Dallas, responded to this review

dwsorrells! Thank you for the review. I am happy to read that you enjoyed the rooms at Hotel ZaZa last month. Hotel ZaZa Dallas is now in its twelfth year, but I can assure you that we refresh the hotel often! I will look into the password issue with iPhones so that such an occurrence does not arise again in...

Dallas, Texas
Reviewed 8 May 2015

These folks take service to a different level! You can tell their main purpose is to make your stay an experience. From the front desk to the entrance/valet/bell guys who were amazing and cared only about trying to help to Kelsey at the bar who took care of us and the kids throughout the afternoon to Ana with the maintenance...

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Helpful?
Thank FJQ2001
Matthew_Nuss, President at Hotel ZaZa Dallas, responded to this review

FJQ2001! Thank you for the awesome feedback! I am happy to read that you had a wonderful experience at Hotel ZaZa recently. We are all about top-notch service at the Z. I will commend every employee that you named in your review for providing superb hospitality during your stay at the hotel! Please touch base when you would like to...

Wichita, Kansas, United States
Reviewed 6 May 2015

This is a very hip hotel with an eclectic vibe. I was fortunate enough to be upgraded to one of the Bungalows. The room was clean and very well appointed to include an espresso machine. The hotel is very close to popular restaurants. I certainly hope to visit this hotel again.

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Thank Twila P
Matthew_Nuss, President at Hotel ZaZa Dallas, responded to this review

Twila P! Thank you for the wonderful review! I am happy to read that you had a fantastic visit in one of the Bungalows during your stay at Hotel ZaZa! Top-notch service is key at the Z. Please touch base when your travels return you to Dallas, as I will have my team create a signature experience for you! We...

Reviewed 4 May 2015

We stayed at Hotel Zaza the evening of the "BIG" fight. We planned a simple evening with dinner out with friends and then back to Zaza for some late night drinks by the pool & to watch the fight. To our dismay no fight...we went to our room & decided to watch the recaps on ESPN & then went downstairs...

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Helpful?
Thank Sarah G
Matthew_Nuss, President at Hotel ZaZa Dallas, responded to this review

Sarah, Thank you for the feedback regarding your visit at Hotel ZaZa. I sincerely apologize for the unsatisfactory experience with the food at the restaurant. Such quality is definitely not the standard at either Hotel ZaZa or the Dragonfly. Please touch base with me when you have an opportunity, as I would like to gather more details concerning your visit...

Pleasant Valley, New York
Reviewed 1 May 2015

This hotel tries to have a boutique feeling, but the rooms and hallways are too dark, the fitness center is a joke, the spa is just a few treatment rooms without a steam room or sauna, the fitness center has computers that are outdated and printers that do not work and the food is mediocre. Not a great lace for...

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Helpful?
Thank verycritical
Matthew_Nuss, President at Hotel ZaZa Dallas, responded to this review

verycritical, Thank you for the feedback regarding your visit at Hotel ZaZa. I apologize that you felt Hotel ZaZa was inadequate during your stay at the hotel. ZaZa offers a variety of services and provides much better quality than what you experience during your visit. Please touch base when your travels return you to the Dallas area, as I will...

New York City, New York
Reviewed 29 April 2015

This hotel could not have better representation than this wonderful friendly front desk agent Trish. I called the hotel prior to arrival with many requests she accommodated all of my needs exceeded my expectations!! five star service I recommend to call tish front desk she will take the time to answer all your questions and accommodation all of your special...

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Helpful?
Thank LuxuryPr
Matthew_Nuss, President at Hotel ZaZa Dallas, responded to this review

LuxuryPr! Thank you for the superb feedback! I am pleased to read that you had a delightful stay at Hotel ZaZa recently! Top-notch service is key at the Z. I will make sure Tish is commended for providing superb service to you before and during your stay at the hotel! Please touch base when your travels return you to Dallas,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in Uptown Dallas, Texas, Hotel ZaZa is a luxury boutique hotel that features concept suites, day spa, meeting facility, vacation packages, and fine dining. ... more   less 

Additional Information about Hotel ZaZa Dallas

Address: 2332 Leonard Street, Dallas, TX 75201-2020
Region: United States > Texas > Dallas > Oak Lawn
Price Range: ₹ 24,601 - ₹ 37,406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel ZaZa Dallas 4*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Cheap Tickets, Priceline, Travelocity, Odigeo and Jetsetter so you can book your Hotel ZaZa Dallas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Zaza Hotel Dallas
Hotel Zaza
Hotel Style:
#1 Romantic Hotel in Dallas
#1 Spa Hotel in Dallas
#2 Luxury Hotel in Dallas
#3 Family Hotel in Dallas
#6 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ZaZa Dallas staff and other travellers.
7 questions
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Questions? Get answers from Hotel ZaZa Dallas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NOT 217, unless significant rehab is performed.”
 of 5 bubbles 30whiskey, 2 Dec 2016 | Read review
“spacious balcony room, with a hot tub”
 of 5 bubbles ilcebringas, 30 Nov 2016 | Read review
“Bungalow 8 fabulous!!!”
 of 5 bubbles t0llib, 23 Nov 2016 | Read review
“Ask for room away from lobby and quiet.”
 of 5 bubbles PaulaB1946, 9 Nov 2016 | Read review
“Upgrade to suites is not necessary to have a great room.”
 of 5 bubbles lorab625, 1 Nov 2016 | Read review
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