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Hilton Dallas Park Cities

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Hilton Dallas Park Cities
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617 Reviews from our TripAdvisor Community

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Showing 608: English reviews
Reviewed 6 days ago NEWvia mobile

Nice clean hotel in a great area. Service by all team members was extordinary. Great little bar. Friednly barman. Nice business lounge. Helped me when I needed it. Large room, great bed. Will be back for sure.

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Helpful?
Thank lyfe11
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

A is always a pleasure to hear from our guests about the aspects of our hotel which will draw our guests back for a visit. Our bar area is a focal point to many especially on Tuesdays when we have live entertainment. A must for our frequent travelers.

Houston, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 25 September 2016 via mobile

Pros: - Walking distance to restaurants (chipotle, burger bar, etc) - Short drive to shopping - Conference Rooms - I hosted a training session in one of the conference rooms. There was an audio/visual specialist on site to assist. He helped me setup my laptop and brought in an extra speaker at the last minute upon request. Excellent! - Catering...

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Helpful?
1Thank aethomso
About Hotel's Favourite Review
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

It is quite rewarding to receive nice comments that reflect our staff, hotel and catering service. We do want our guest to know that we are there to assist and make their stay pleasant. It is unfortunate that there is construction across the street, but it does not disrupt our service to you, our guest. Thank you

Austin, United States
Reviewed 1 week ago

My wife and I enjoyed a couples get-away. The service at the hotel was excellent and it is so well located for fabulous restaurants and shopping. We enjoyed breakfast at the hotel each morning -- it was excellent. We highly recommend it for a location to have fun and re-charge your batteries!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rick R
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Thank you for your comments. It is a pleasure to hear our guests enjoy their stay with us. Our staff's goals are to meet all of our guests expectations and we look forward to your future visits.

Austin, Texas
Reviewed 2 weeks ago

I stayed here with my family of four recently. We were in town for a family event. The hotel was in a convenient location for our activities. The staff was very friendly and helpful. I have to admit that I was not excited about paying a high valet parking fee, but it turned out to be a great service since...

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Helpful?
Thank Jason M
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

It is such a pleasure to hear from a family who enjoyed the hotel and surroundings which enhances the convenience of our location. Our goal is to meet all of our guest’s expectations and to maintain, as well as improve, the high level of service that our guests have come to expect. We appreciate your comments and look forward to...

Lufkin, Texas
Reviewed 3 weeks ago

So convenient. Room and comfort level over the top! Walking distance to every thing we needed. Easy to navigate. Met friends in bar before event. Loved our executive floor experience. Would have to pay big to get breakfast and great coffee like was offered here.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank JulieZTX
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Thank you for your comments regarding your stay. It is such a pleasure to hear about your time spent in our hotel. Our staff's goal is to make our guests comfortable and memorable and it looks like we have succeeded. Look forward to future visits.

san antonio, United States
Reviewed 3 weeks ago

I was very disappointed!!!The front desk people gave me attitude, I had to go down stairs twice each day to reactivate my key because it did not work, the hot water knob/handle was broken, when I turned it to shut off it still had a strong drip, the A C kicked in loudly and stay loud in the conference room...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank N4553TJsandrap
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Thank you for your comments regarding your stay. I appreciate that you took the time to convey your concern. I regret that this situation occurred and I have discussed this with all personnel involved. Our goal is to meet all of our guest’s expectations, and your feedback was invaluable to us in our efforts to maintain, as well as improve,...

Owasso, Oklahoma
Reviewed 3 weeks ago

Excellent staff. Beautiful facilty. Clean rooms We enjoyed our stay and will likely stay here on all return trips to Dallas. The proximity to restaurants and shopping was fantastic! We even made a coiple of trips to the nearby Carlo's Bakery!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Michelle T
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

It is the goal of our staff, to maintain the highest level of hospitality, so that each guest experiences a memorable stay. Thank you for your wonderful remarks. We look forward to your next visit.

Fayetteville, Arkansas
Reviewed 3 weeks ago

We love staying at Hilton Park Cities! Close to Dallas Market, North Park Mall, and great dining choices (many within walking distance). The staff is great and extremely helpful. The only downside is there is only valet parking so that will up the bottom line on your cost.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank KLBHoggirl
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

It is a pleasure to see your comments. Our hotel is one of the many focal points in this area, since there are so many shops and restaurants for you to enjoy. Thank you for your visits !!! Look forward to having you return.

Reviewed 4 weeks ago via mobile

I have stayed at this hotel for many years. The service and location make it one of the best Hilton properties in North Dallas. The Executive Floor is a great place to relax and enjoy a snack or breakfast! Staying on the upper floors eliminates construction noise. You can enjoy a walk in the neighborhood, shop at the village, or...

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Helpful?
Thank Summertill
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Appreciate your comments. It is always a pleasure to hear how our guests perceived the hospitality that our staff portrayed during their stay. Our goal is to make sure our guests enjoy their time at the Hilton Dallas Park Cities and look forward to more future stays.

Dallas, Texas
Reviewed 4 weeks ago

I Checked in for one night on a Friday while working very long hours in Dallas. There was a Bar Mitzvah party in the conference room. I have no problem with that, but there were no adults supervising a lot of kids who were running all over the lobby and bar and riding elevators Solo. Some of the kids were...

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Helpful?
Thank Gail L
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

I would like to apologize for the inconvenience that you encountered by not providing an appropriate hospitality experience for you during your recent stay. Our goal is to meet all of our guest’s expectations while visiting our hotel and I regret that you had this experience on your visit. Your comments are truly appreciated and have been reviewed with the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Dallas Park Cities is a Four-Diamond boutique hotel between Highland Park and Preston Hollow neighborhoods, north of downtown Dallas, and minutes from SMU, Love Field and DFW airports, and NorthPark Shopping Center. Hotel is within walking distance to Preston Center with over 180 retail, dining, and nightlife destinations. Hotel features 224 rooms and 46 executive rooms, roof-top heated pool, 2,000 sq ft fitness center, restaurant and bar, and 12,000 sq ft of meeting space. ... more   less 

Additional Information about Hilton Dallas Park Cities

Address: 5954 Luther Lane, Dallas, TX 75225
Region: United States > Texas > Dallas
Price Range: ₹ 9,880 - ₹ 20,700 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Dallas Park Cities 3.5*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Priceline, Travelocity, Orbitz and Jetsetter so you can book your Hilton Dallas Park Cities reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Dallas Park Cities Hotel Dallas
Hilton Hotel Dallas
Hilton Park Cities Hotel Dallas
Dallas Hilton
Hotel Style:
#18 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Dallas Park Cities staff and other travellers.
3 questions
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Questions? Get answers from Hilton Dallas Park Cities staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room oppisite the building construction. Executive floor is no big deal”
 of 5 bubbles N4773RJrobertd, 16 Nov 2016 | Read review
“Examine the room before unpacking your bags...”
  • scum-line was present before taking a shower!
 of 5 bubbles UHCougar82, 26 Oct 2016 | Read review
“Upper floor rooms. Lots of construction going on around the Hotel, so ask about room away from that.”
 of 5 bubbles 340MichaelW, 19 Sep 2016 | Read review
“Ask for what you want”
 of 5 bubbles S7876WJchrisp, 16 Jun 2016 | Read review
“Rooms away from the elevator might be better.”
 of 5 bubbles RDNelson, 25 May 2016 | Read review
5 of 5