La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria



About
La Quinta Inn & Suites Dallas - Addison Galleria is an excellent choice for travellers visiting Dallas, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
The rooms offer a flat screen TV and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
La Quinta Inn & Suites Dallas - Addison Galleria features 24 hour front desk. In addition, as a valued La Quinta Inn & Suites Dallas - Addison Galleria guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.
While in Dallas, you may want to check out some of the restaurants that are a short walk away from La Quinta Inn & Suites Dallas - Addison Galleria, including Kenny's Wood Fired Grill (0.3 mi), Houston's Restaurant (0.8 mi), and Kenny's Italian Kitchen (0.5 mi).
Enjoy your stay in Dallas!
Location
Reviews
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- English
Moreover, the breakfast was served at a very early time, making it difficult for us to enjoy it. When we did manage to have breakfast, we found that it lacked variety.
The hotel desperately needs new management. It is unacceptable that guests were smoking marijuana on the premises and that many people who were not hotel guests were occupying the breakfast area, appearing to work on various documents. These individuals seemed homeless, which created an uncomfortable environment for actual guests.
We booked one of the suites, where there is a bed in one room and the foldout couch in the other room. Upon arrival, there were no beddings anywhere for the foldout, so we had to head down to the lobby to retrieve those things. I don't understand, if a hotel sees the reservation is for 4 guests, why do they only have beddings for 1 bed in the room?
We had multiple issues with the quality of our room. Several of the power outlets didn't work. They advertise streaming on the TVs (netflix, youtube, etc), but none of our TVs connected to the internet. The previous guest who was in room left behind several articles of food in the fridge, some of it which was spoiled, and housekeeping didn't take them out before our arrival.
Issues didn't stop at the room. Breakfast was a miserable experience each morning. This hotel can hold a lot of guests, but the seating area and food preparations do not reflect this. They serve undercooked foods out of very small trays, and during busy breakfast times, the wait just to get something like a scoop of undercooked powdered eggs can take several minutes. And good luck making your own waffle, there were people waiting over 30 minutes in that line.
The worst part of our stay: ROACHES. We came across several in our room during our stay, and even more in the common areas. We overheard several guests saying the same.
The only things we found beneficial about staying here: It was in a great location. It has a nice pool area. And it was considerably cheaper than other similar hotels in the area. But we won't be staying here again.
The hotel has no staff (just 1 at night) for the whole hotel. The rooms are dirty and the keys do not open the rooms, or outside door 100% of the time.
This hotel use to be better, but now it is poor and I will not return until they improve the service to match the price they are charging unsuspecting customers. See the attached photo.
"Don't stay here is strong cleaning product odors bother you. If you drink tea, all they have is green tea."Read full review
"Property is off the main road. Very walkable, lots of food option around with shopping as well."Read full review
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