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La Quinta Inn & Suites Dallas Downtown

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22 Reviews from our TripAdvisor Community

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Showing 22: English reviews
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Reviewed yesterday NEW

The rooms were clean,quite and cozy. I have no complaints about the hotel. But the one thing that will always be my spot when in Dallas, is the staff. From Paige at the front desk to the house keeper and valet , they were all Awesome. Paige stands above any employee at any hotel I've stayed at, and I travel...

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Helpful?
Thank Adam D
Sioux Falls
Reviewed 4 days ago NEW

The room that we were assigned was very very small. I would assume that a room that costs $175 per night that I would have room to walk around the bed without twisting around a cabinet with a refrigerator and microwave in it. The breakfast was good and the workers were very nice. The elevators are very slow and we...

Review collected in partnership with La Quinta
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Helpful?
Thank Christopher J
Andrew H, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this review

Thank you for your review. We are disappointed you did not find value in our location, which is the primary factor in deciding rates. Our hotel used to be an independent boutique hotel and we left most of our room sizes intact in order to provide a unique experience. We apologize it fell short of your expectations. I am glad...

Reviewed 4 days ago NEW

Convenience: Excellent. Staff--even more excellent. The staff was very consistent. I stayed several days and the staff was always friendly and capable. They were like family! Who am I kidding--they were better than family! I had to walk to the Hyatt for a convention and I felt safe. The rooms themselves are so stylish, great lighting and outlets everywhere. I...

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Helpful?
Thank El B
Andrew H, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this review

Wow, thank you for your review! I am thrilled that the staff provided a safe, worry-free environment for you to enjoy, I will share your comments with them. We are so glad you enjoyed our new look and amenities and found them to be impressive. We appreciate your business and hope to see you again in the future.

Central Mexico and Gulf Coast, Mexico
Reviewed 1 week ago via mobile

Very conveniently located, close to the convention center and downtown. Small rooms, but with a good size bathroom. All very clean and nice modern interior design. Missing an in-room safe. Very friendly personnel. Price worthy and comfortable place to stay in Dallas.

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Helpful?
Thank Norseman66
Andrew H, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this review

Thank you for your review. We love getting guest feedback, without it we would not know how we are doing. We're thrilled you enjoyed our location, bathrooms and our new look. We are especially glad to hear that the friendly service you received was noticeable. We thank you for being our guest and look forward to your return.

Ft Laudederdale, Florida, USA
Reviewed 2 weeks ago via mobile

Hotel was clean and comfortable. Recently remodeled. Old building rooms are small but not tiny. In general hotel was far nicer than the typical la Quinta with really nice beds and quality sheets and very modern lobby. Breakfast reminded me that I was in a budget la Quinta. Very ordinary but still sufficient. Valet park for reasonable $25 fee with...

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Helpful?
Thank LRinFLA
Andrew H, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this review

Thank you for your thorough review! We value all guest feedback and will be sure to share your comments with the staff, we work hard to offer outstanding service. We do have a great location and hope all of our guests realize just how close we are to some of these attractions. Thank you for staying with us, we hope...

Corpus Christi, Texas
Reviewed 3 weeks ago via mobile

Page and lamar were very personal and helpful with our stay and because of their services we will be back. Thank yall both very much. Rooms clean fresh and inviting and both employees went above and beyond ro help with our stay.

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Helpful?
Thank padreman1
Andrew H, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this review

Thank you for leaving your review on our behalf. I will be sure to let Paige and Lamar know that you were impressed with their service, and will let the housekeeping department know that their efforts were appreciated also! Thank you for being our guest, we look forward to your return.

San Antonio, Texas
Reviewed 3 weeks ago

The hotel location was great since we needed to be in walking distance to the convention center. Appreciated the valet. BUT didnt give it 5 stars because of the horrible wifi service. The hotel offers an open wifi so anyone can jump on there. No password required means really really slow wifi. Printer in the business center not working. for...

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Helpful?
Thank Grace R
Andrew H, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this review

Thank you for your review. We apologize for the Wifi issues you experienced, we are taking measures to resolve this as quickly as possible as we understand the importance for it to work consistently. The printer issue was also related to the Wifi, so that will get fixed too! We appreciate your remarks and your feedback, it will help us...

Reviewed 4 weeks ago via mobile

I stayed at this La Quinta while on a family trip to Dallas. The rooms are smaller than I expected. But very clean. The front desk clerk, I didn't get her name but she worked 3-11 shift was friendly towards everyone I saw her with & recommended a few awesome places to have deliver to the hotel. The one person...

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Helpful?
Thank Sara B
Andrew H, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this review

Wow, thank you for your review! I am thrilled the staff members you encountered made such a positive impression, and that your room was so clean. We appreciate your business and look forward to that return visit.

Durant, Oklahoma
Reviewed 23 January 2017 via mobile

Me and my husband stayed for one night. We picked this hotel based on being close to Texas Book Depository. Since parking was a bit confusing we decided to valet park. When we left I discovered why they are not responsible for missing items when you valet park. The change jar in my center console went from being full to...

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Helpful?
Thank shutterbug_78
Andrew H, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this review

Thank you for your review. We are very disappointed to hear that you feel that one of the valet drivers did something unethical. We will investigate your claim and take action if necessary. We will continue to take every guest claim seriously so that future guests can be confident they will not have problems such as this when they stay...

Reviewed 21 January 2017 via mobile

I found this hotel to be nice. It is updated and clean, even better, it has a real workout room. It is hard to find a good workout room in a hotel, but this one has working equipment and free weights. You are literally 1 block from "The Grassy Knoll", and walking distance to Uptown Dallas where there are plenty...

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Helpful?
Thank Brian M
Andrew H, General Manager at La Quinta Inn & Suites Dallas Downtown, responded to this review

Thank you for your review. We are so glad to hear that you enjoyed our hotel and our new fitness room. Thank you for being our guest and we look forward to your return.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Valet Parking Only Daily fee is $25 plus tax. ... more   less 

Additional Information about La Quinta Inn & Suites Dallas Downtown

Address: 302 S Houston St, Dallas, TX 75202-4706 (Formerly Hotel Lawrence)
Region: United States > Texas > Dallas > Downtown Dallas
Price Range: ₹ 9,673 - ₹ 14,183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Dallas Downtown 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Lawrence Hotel Dallas
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Dallas Downtown staff and other travellers.
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1 month ago
3 months ago
Chicago, Illinois

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Questions? Get answers from La Quinta Inn & Suites Dallas Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It seems like all floors have really big rooms and really small rooms. I would make sure to ask for a big room”
 of 5 bubbles 328gracer, 28 Feb 2017 | Read review
“Don't go top floor or you will get a cold shower”
 of 5 bubbles thecarters2016, 11 Jan 2017 | Read review
“No other tall buildings around, so pick any view you want.”
 of 5 bubbles BeachnSnowTraveler, 4 Jan 2017 | Read review
“Higher floor better view”
 of 5 bubbles denisejackson4, 4 Dec 2016 | Read review
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