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I went to Dallas for a mini family vacation with my fiancé, daughter, and my mom & stayed here. The hotel was very nice & clean, the rooms had lots of space the beds are very comfortable and the restrooms were very clean and spacious,...More
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Response from Manager M, Guest Relations Manager at Wingate by Wyndham Dallas Love FieldResponded 4 September 2017
Thank you for letting us know how impressed you were with our services and amenities. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. It...More
The hotel seems super nice, but then we were also surprised with the 75$ fee, at first we were told 100$ and then they said they would cut it down to 75$. Hope we get our refund. Others seem to not have gotten theirs. Wish...More
Thank Bailey P
Response from Manager M, Guest Relations Manager at Wingate by Wyndham Dallas Love FieldResponded 29 August 2017
I am so sorry for the inconvenience that you experienced because of this during your stay. The 75$ deposit is for the incidental deposit which is 100% refundable to the guests if there are no damage/s is/are found on the amenities, electronics etc....More
I stayed there for one night and was charged the wrong rate on my room and a $75 security fee. Then, I was refunded for the wrong rate and charged correctly for the room two days later but the 75 fee was not refunded. I...More
Response from wingatetx, Public Relations Manager at Wingate by Wyndham Dallas Love FieldResponded 24 August 2017
Thank you for straying with us and we appreciate your feedback. We apologize for the inconvenience you may have had. However i would like to know more information about you and your stay so we can address the issue with the room. Please email me...More