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Hyatt Place Dallas / Park Central

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#26 of 201 Hotels in Dallas
Certificate of Excellence
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Hyatt Place Dallas \/ Park Central
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465 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

Drove 7+ hours to get here. Expected something totally different. Parking was a little bit of a challenge but overall worth it. Mark and Kayla were awesome. Super friendly staff. Great hotel. Clean rooms. Will visit this hotel again.

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Helpful?
Thank William F
Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

William F - Thank you for the nice review. I will let Mark and Kayla know that they are doing a great job. We do our best to run a clean efficient hotel, thank you for noticing and we look forward to serving you again the next time you are in the Dallas area. Thank you and at your service,...

San Antonio, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Very comfortable and clean! Great customer service. Even when the internet went out for a few hours. The staff was apologetic. Much better than my experience at the Cambria Hotel. The breakfast was included. I didn't see breakfast meats every morning but the hot and cold cereals were good. Coffee was good. Location is great...near great restaurants, shopping, theatre, target,...

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Helpful?
1Thank browndune
About Hotel's Favourite Review
Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

browndune - Thank you so much for the great review. I am sorry that you had to experience the internet being down. I am happy to hear that our staff handled the situation with caring customer service, we work with our employees daily on how situations should be taken care of. We just introduced a new breakfast and it has...

Dallas, Texas
Reviewed 2 days ago NEW

We arrived and checked in and was greeted by an extremely friendly and helpful staff. They had a basketball tournament and a tennis tournament in the hotel this weekend and did not miss beat. Mark at this location (I believe that he may be in management) went above and beyond to ensure that out stay was enjoyable and problem free....

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Helpful?
Thank lathonf1906
Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

lathonf1906 - Thank you for the fantastic review. We did have a couple of sports tournaments in house this weekend and it was busy for the staff so its nice to hear that the staff handled the crowd nicely. I will let Mark know that he did a good job as well. Thank you again for staying with us and...

Roseville, Michigan
Reviewed 6 days ago NEW

Outdated, poorly designed rooms. Window a/c unit loud, bathroom small & cramped. Located very close to the freeway with freeway noise. Staff very accommodating & has a great breakfast, lobby bar & snacks.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank D1671ZRkimm
Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

D1671ZRkimm - Thank you for the review. I apologize that the a/c unit and the highway kept you up at night. As far as outdated can you please reach out to me, I would like to learn more about your stay so I can find out if you were speaking about our rooms being outdated or the Hotel. Thank you...

Pocahontas, Arkansas
Reviewed 1 week ago

This hotel is always clean and any issues that arise the staff is most accommodating. The breakfast and 24 hour dining are very nice. The beds and pillows are comfortable. There is a nice pool area. Overall it's a great location close to many good restaurants and the best shopping from the high end to the outlet malls.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank teresabJ1273AP
Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

teresabJ1273AP - Thank you for the fantastic review. We do our best to keep a very clean Hotel and work with our staff on customer service and how to be accommodating to the guests needs in every scenario. We just launched a new breakfast with something new on the menu daily. Its one of the best breakfast rotations that I...

San Antonio, Texas
Reviewed 1 week ago

I was woken up to ants crawling on my bed. I had no food or beverages in the room. After calling the front desk I waited 53 minutes for someone to come up. I was then told no other rooms were available and that they would bring bug spray. I woke up on the couch waiting, the bug spray never...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Y6983YAmikea
Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

Y6983YAmikea - My apologies that you waited so long to be assisted. The staff was addressed and we have taken measures to prevent this from happening again. We did have pest control investigate and determined they were sugar ants in the room. This specific room as well as all of the rooms surrounding were treated and cleared for public use....

A TripAdvisor Member
Dallas, Texas
1 review
Reviewed 1 week ago via mobile

I stay at the Hyatt Place Dallas Park Central regularly when in Dallas. The accommodations are clean and newly renovated, but it is the staff that keeps me coming back. Mark, Cisco, Stacey, Kayla, and Alex go out of their way to be personable, helpful and recognize "regulars." I highly recommend it to Dallas travelers.

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Helpful?
Thank A TripAdvisor Member
Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

Thank you for the nice review. We do our best to engage with our regular guests and meet new ones on a daily basis. I will make sure the staff is acknowledged for this and to tell then that their efforts have not gone unnoticed. Thank you and at your service, Kenneth

Nolensville, Tennessee
Reviewed 1 week ago

hyatt number not on reservation at check in. the process to fix, is cumbersome and not customer friendly. the hotel is otherwise like most hyatt places i've stayed. the bathrooms were recently renovated with a glass shower. there is a costco being built right across the street. the hotel is on a feeder road of a major interstate intersection and...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Martini B
Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

Martini B - I apologize that your check in experience was not up to Hyatt standards. Thank you for staying with us and other Hyatt Place properties during you travels. We did renovate our rooms and the new Costco across the street opens in late May. Please come visit us again the next time you are in the Dallas area....

Helena, Montana
Reviewed 2 weeks ago

We originally were booked at a different hotel in the Dallas area that was pretty disgusting. We changed to this hotel and were SO pleasantly surprised! Happy, helpful staff and very clean rooms. Much better choice!!

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Helpful?
Thank Johnstonx5
Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

Johnstonx5 - I am very pleased that we were able to take care of you while you visited Dallas. We are a very happy and helpful staff. Thank you for noticing that and making that known. Please come back to visit us the next time you are in the Dallas area. Thank you and at your service, Kenneth

Sulphur, Louisiana
Reviewed 2 weeks ago

Awesome we had a new baby comes into our family during my stay. It was located in an excellent location. Everything was tasty. Everyone was very attentive and polite and they had anything that you need it.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank SusanneC16
Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

SusanneC16 - Thank you for the great review! Its always fantastic when a new life joins the family and we are happy that we helped make this a nice experience. Please come back the next time you are in the Dallas area. Thank you and at your service, Kenneth

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Dallas / Park Central

Address: 12411 N Central Expwy, Dallas, TX 75243 (Formerly AmeriSuites)
Region: United States > Texas > Dallas
Price Range: ₹ 6,742 - ₹ 10,372 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Dallas / Park Central 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Dallas / Park Central Hotel Dallas
Hyatt Dallas Park Central
Dallas Hyatt
Amerisuites Dallas
Hotel Style:
#8 Best Value Hotel in Dallas
#28 Family Hotel in Dallas
#53 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Dallas / Park Central staff and other travellers.
7 questions
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Questions? Get answers from Hyatt Place Dallas / Park Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean, comfortable and nearby restaurants”
browndune, 14 Apr 2017 | Read review
“Higher Rooms to the back of the hotel”
ColoradoTraveler303, 4 Jan 2017 | Read review
“Go for a high floor, away from the freeway”
Zamigaos, 9 Nov 2016 | Read review
“told the upper floors are being redone so get the lowest floor away from noise during day. 1st floor around 111 better”
423ziggiew, 18 Oct 2016 | Read review
“staying on the north end will help a bit with road noise - but it's really no big deal. Slept great here.”
b1gtraveler, 12 Oct 2016 | Read review
5 of 5