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Extended Stay America - Dallas - Greenville Ave.

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Traveller (9)
Room & Suite (10)
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Overview
  • Excellent48%
  • Very good7%
  • Average3%
  • Poor23%
  • Terrible19%
4 Aug 2017
“Overall a good stay”
9 Jul 2017
“Don't let the bedbugs bite”
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (26)
There are newer reviews for Extended Stay America - Dallas - Greenville Ave.
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11 - 15 of 25 reviews
Reviewed 13 December 2017 via mobile

Val, Michelle, Mamaduo have very great customer service people. They are very alert, nice, and just awesome. Love them. I will definitely come back. Breakfeast is out and on time. Nice costomer service great conversations make you feel like your at home not just in...More

Thank Phantazia G
Response from 00esa, Manager at Extended Stay America - Dallas - Greenville Ave.Responded 14 December 2017

Phantazia, thanks for being our guest. We are thrilled to know you had an enjoyable stay with us and that you were impressed with the service offered by our staff. Your compliments have been shared with all the entire team members, especially with Val, Michelle,...More

Reviewed 1 November 2017

We booked this hotel for a weekend stay. One of the attractions was the large refrigerator and kitchen. Here's the problem. Our room had absolutely no kitchen equipment. There were no dishes, glasses, flatware, pots, pans, or utensils in the room. The room was poorly...More

Thank Jim G
Response from 00esa, Manager at Extended Stay America - Dallas - Greenville Ave.Responded 2 November 2017

Jim, we are extremely sorry you encountered some difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Be assured your concerns have been shared with the responsible teams to...More

Reviewed 18 October 2017

Had a confirmed king size bed but none were available at check-in and still charge me the king size bed rate for the whole weekend. Most of the rooms smell of smoke. No breakfast only coffee. Given a room with no TV or phone so...More

Review collected in partnership with Extended Stay
Thank 412huyv
Response from 00esa, Manager at Extended Stay America - Dallas - Greenville Ave.Responded 19 October 2017

We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We...More

Reviewed 11 October 2017

The manager and staff are very professional, helpful and just overall friendly. From the maintenance man to the maid to the front desk to manager. A PROFESSIONAL but down to earth environment at the same Time. Pet friendly , clean and great location.More

Thank Melissa O
Response from 00esa, Manager at Extended Stay America - Dallas - Greenville Ave.Responded 13 October 2017

Melissa, thank you so much for confirming to others that what a great choice Extended Stay America is! We strive to provide an outstanding experience to all of our guests, and we are delighted to know we accomplished this while you were here. It was...More

Reviewed 4 August 2017

Stayed here for two weeks and encountered no issues. All need facilities on site with helpful staff as well as breakfast in the morning being a nice touch. A good location with almost everything needed within a 5 minuet radius.More

Thank ascarbrow66
Response from 00esa, General Manager at Extended Stay America - Dallas - Greenville Ave.Responded 5 August 2017

Ascar, thank you for being our guest and for your wonderful feedback! We are thrilled to know you loved all the aspects of your stay, especially our complimentary grab-and-go breakfast and our location which is close to many points of interest. We hope to have...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Details
Price range
US$ 70 - US$ 93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$ 70 - US$ 93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (9)
Room & Suite (10)
Dining (1)
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Room Tips
"The front desk is great at picking a suitable room. 3 Rd floor is usually for longer stays."
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