We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Extended Stay America - Dallas - Greenville Ave.

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Extended Stay America - Dallas - Greenville Ave.
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

45 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 44: English reviews
Chicago, Illinois
Reviewed 1 week ago via mobile

If there was a rating less than 0, this hotel qualifies! I could only stay one night because Dallas was sold out for that night. Below are the reasons why: - Undesirable guest checking in, which made me feel unsafe. - room was ABSOLUTELY FILTHY, dirty stained chairs with cigarette hole, cigarette burns in the bread spread, dresser that looked...

 Report
Helpful?
Thank Kathy L W
Reviewed 15 October 2016 via mobile

Hope you like living with hood rats that live here full time. The elevator 3rd flood button broken, have to carry everything up stairs for a week. The location is in the hood. The location dose have plenty of place to eat if you not cooking in. This is an over priced Budget inn and Suites of America type place

 Report
Helpful?
Thank Roy C
Reviewed 21 August 2016 via mobile

The worst hotel ever. So my husband and I checked in on 8/19 and first the lady behind the counter had to go see if the air was on in the room. Got to the room and the air was not cold. There were no small wash cloths in the room. The were washing them and had to bring us...

 Report
Helpful?
1Thank Jessica H
Magnolia, Arkansas
Reviewed 6 July 2016 via mobile

Oh boy I don't know where to start! How about check in! The service was awful! I paid $300 for three nights! I went to use the bathroom after check in, the door knob fell in my hand! At check in I was told I had to come down stairs for anything that house keeping will not be coming by!...

 Report
Helpful?
1Thank AshJones91
Wichita, Kansas
Reviewed 4 March 2016

Today is only day two of staying at this "hotel". I feel so compelled to write this review- as I am sitting in my room! This is my second room by the way, my first room had a bug on the pillow and hair all over the bedding. In the time it took them to get my second room I...

 Report
Helpful?
2Thank tvalerie
Manager_11525, General Manager at Extended Stay America - Dallas - Greenville Ave., responded to this review

Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were not satisfied with your stay. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. Your comments were reviewed by...

Houston, Texas
Reviewed 28 December 2015 via mobile

My visit has truly been a pleasurable one. Traveling alone I felt safe and secure. Your staff was very courteous and friendly. The room was clean and refreshing. I give your facility a 5 out of 5, and will refer to others.

 Report
Helpful?
2Thank A D
Dallas, Texas
Reviewed 23 June 2015

1) The vending machine doesnt work: even if you put the exact money it eats it up. The girls at the front desk would not reimburse you the money the machine ate. 2) I run out of toilet paper at 11.35pm 2 days ago and went and ask at the front desk for more toilet paper they told me they...

 Report
Helpful?
7Thank pablo p
Manager_11525, General Manager at Extended Stay America - Dallas - Greenville Ave., responded to this review

I appreciate you bringing your experience to our attention. The service issues you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will be retraining our front desk staff and making sure we are responding to guest needs in a timely and professional manner. Additionally, I will be working to ensure that our...

Dallas, Texas
Reviewed 16 June 2015

The room seems to be clean, but the smell is awful.. It smells like smoke and weed. Not ideal for my 6 month old--wish I could get my money back and move on to the next hotel. This is not the first that this has been reported, but it seems to continue. Who is actually correcting the issue? I will...

 Report
Helpful?
4Thank okc731
Manager_11525, General Manager at Extended Stay America - Dallas - Greenville Ave., responded to this review

I appreciate you taking the time to write a review of your experience with us. Please know that we are sincerely sorry for the cleanliness issues you experienced. In response to your feedback, I am working with our staff to make sure all nonsmoking rooms and areas remain smoke free. We continually work to improve our hotel, so I really...

Houston, Texas
Reviewed 27 May 2015

The Extended Stay America at Greenville Avenue is a convenient location for Northern Dallas, where I do a lot of work. The rooms are comfortable and clean and the front desk was friendly and professional. There is a large parking lot that circles the motel making it easy for utility trailer parking. My only problem was lack of hot water...

 Report
Helpful?
3Thank Jerry C
Manager_11525, General Manager at Extended Stay America - Dallas - Greenville Ave., responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your stay was comfortable and that we were able to accommodate your needs with a convenient location. I’m thrilled to hear that you would recommend our hotel to others! Thank you again for your review. We look forward to seeing you...

Reviewed 17 May 2015

When I got to Dallas I originally wanted to stay at Candlewood Suites but there were no rooms available. I came to this Extended Stay and the lady at the front desk was too busy chatting with her friends to help me. After several minutes she gave me information on the rates so I booked a room for two nights....

 Report
Helpful?
3Thank Miranda L
Manager_11525, General Manager at Extended Stay America - Dallas - Greenville Ave., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described about the front desk clerk is unacceptable, and I sincerely apologize for your experience. Our mission is to provide our guests with comfortable room and great service. It is regrettable to read that your room did not feel clean. Your...

23 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (9)
Viewed
Bathroom (2)
Viewed
Room/Suite (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (1)
Viewed
Dining (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Dallas hotels
0.5 km away
Extended Stay America - Dallas - Vantage Point Dr.
0.4 km away
Candlewood Suites Dallas Park Central
15.6 km away
Extended Stay America - Dallas - Market Center
Show Prices
Show Prices
Show Prices
0.1 km away
Fairfield Inn & Suites Dallas Park Central
12.4 km away
Extended Stay America - Dallas - Frankford Road
0.2 km away
Holiday Inn Express Hotel & Suites Dallas Park Central Northeast
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Dallas - Greenville Ave.

Address: 12270 Greenville Ave, Dallas, TX 75243
Region: United States > Texas > Dallas
Price Range: ₹ 4,670 - ₹ 5,685 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Dallas - Greenville Ave. 2*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Travelocity, Priceline and Hotels.com so you can book your Extended Stay America - Dallas - Greenville Ave. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Dallas
Dallas Extended Stay
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Extended Stay America - Dallas - Greenville Ave. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own bedding!”
 of 5 bubbles tvalerie, 4 Mar 2016 | Read review
“Go to another hotel!!! avoid this one like the pest!!!”
 of 5 bubbles 604pablop, 23 Jun 2015 | Read review
“We stayed in 107 and were very happy with this downstairs location.”
 of 5 bubbles 61Traveler, 22 Mar 2015 | Read review
“Be aware of this hotel. The price is low but not good enough for its quality. You didn't even paid for what you get. You actually paid more than what you get with this hotel.”
 of 5 bubbles Vin268, 28 Nov 2014 | Read review
“find another hotel.”
 of 5 bubbles Vossitch, 1 Nov 2014 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay