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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
We booked this hotel for a weekend stay. One of the attractions was the large refrigerator and kitchen. Here's the problem. Our room had absolutely no kitchen equipment. There were no dishes, glasses, flatware, pots, pans, or utensils in the room. The room was poorly...More
Thank Jim G
Response from 00esa, Manager at Extended Stay America - Dallas - Greenville Ave.Responded 2 weeks ago
Jim, we are extremely sorry you encountered some difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Be assured your concerns have been shared with the responsible teams to...More
Had a confirmed king size bed but none were available at check-in and still charge me the king size bed rate for the whole weekend. Most of the rooms smell of smoke. No breakfast only coffee. Given a room with no TV or phone so...More
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from 00esa, Manager at Extended Stay America - Dallas - Greenville Ave.Responded 4 weeks ago
We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We...More
The manager and staff are very professional, helpful and just overall friendly. From the maintenance man to the maid to the front desk to manager. A PROFESSIONAL but down to earth environment at the same Time. Pet friendly , clean and great location.More
Thank Melissa O
Response from 00esa, Manager at Extended Stay America - Dallas - Greenville Ave.Responded 13 October 2017
Melissa, thank you so much for confirming to others that what a great choice Extended Stay America is! We strive to provide an outstanding experience to all of our guests, and we are delighted to know we accomplished this while you were here. It was...More
Great customer service, rooms are clean, and good location. Grab and go breakfast in the mornings also weekly's housekeeping for you. If those qualities in a extended stay hotel then this the place for you.More
Thank Rakim H
Response from 00esa, General Manager at Extended Stay America - Dallas - Greenville Ave.Responded 19 September 2017
Rakim, thank you for being our guest at Extended Stay America. We are delighted to read you enjoyed your time with us and that our facilities and service were to your satisfaction. Your feedback is much appreciated, and we look forward to serving you again...More
Stayed here for two weeks and encountered no issues. All need facilities on site with helpful staff as well as breakfast in the morning being a nice touch. A good location with almost everything needed within a 5 minuet radius.More
Response from 00esa, General Manager at Extended Stay America - Dallas - Greenville Ave.Responded 5 August 2017
Ascar, thank you for being our guest and for your wonderful feedback! We are thrilled to know you loved all the aspects of your stay, especially our complimentary grab-and-go breakfast and our location which is close to many points of interest. We hope to have...More
US$ 76 - US$ 91 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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