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Holiday Inn Express

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Traveller (11)
Room & Suite (23)
Dining (9)
Overview
  • Excellent31%
  • Very good38%
  • Average13%
  • Poor9%
  • Terrible9%
17 Aug 2017
“Cooler stolen”
3 Sep 2016
“Beautiful, clean, and convenient”
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
Multilingual Staff
2 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (22)
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1 - 5 of 21 reviews
Reviewed 18 August 2017 via mobile

My husband stayed here last night and someone cut the cable that held down his new cooler and stole the nice 40 at cooler he got for Father's Day. Right there in the motel parking lot. He walked out this morning and his tail gate...More

Thank PinkMonkeySoap
Response from IHGService, Guest Relations Manager at Holiday Inn ExpressResponded 2 September 2017

Hello PinkMonkeySoap, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel due to the incident. We take comments such as these seriously and would like to follow...More

Reviewed 3 September 2016

This hotel is beautiful. Rooms have super high ceilings (at least on the first floor), are well-appointed, and spotless. Bathroom was clean, shower was great, and the king bed was nice. We checked in around midnight; the check-in was quick, easy, and the desk attendant...More

Thank Dave B
Response from Cotulla G, General Manager at Holiday Inn ExpressResponded 5 September 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Alfredo Gonzalez General Manager

Reviewed 28 June 2016 via mobile

only good thing was maintenance guy overly apologetic for everyday screwups. flat tires on the only valet cart, and they know about it but won't fix it. bad bad bad for business. front desk recognized we are platinum but still gave us a small room...More

Thank TheCrazy
Response from Cotulla G, General Manager at Holiday Inn ExpressResponded 13 July 2016

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More

Reviewed 23 June 2016

I recently stayed here for a few nights and was very pleased. The front desk clerk was friendly, and helpful. The room was extremely clean and housekeeping did a fantastic job each day. The WI-FI was quick with no issues. I will stay here again...More

Thank Jeff C
Response from Cotulla G, General Manager at Holiday Inn ExpressResponded 24 June 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Julian M General Manager

Reviewed 30 March 2016

I traveled from Houston to Monterrey and i found Cotulla's HIE an excellent option! Everything was perfect and my family enjoyed everything thank to Celia and Julian! Very good service, room very nice and clean (my wife loved the bed and the pillows) and my...More

Thank AlexMolina
Response from Cotulla G, General Manager at Holiday Inn ExpressResponded 31 March 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Julian M General Manager

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About
Amenities
Top amenities
Breakfast included
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Free Parking
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Details
Price range
US$ 84 - US$ 123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 84 - US$ 123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (23)
Dining (9)
Pool & Beach (6)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Rooms on the first floor have super high ceilings. Not sure about other floors."
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"The standard king is a great room with lots of room to work."
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"I haven't had any bad rooms in multiple stays at this location. You might want to avoid rooms close to..."
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