InTown Suites Carrollton
1240 W Trinity Mills Rd, Carrollton, TX 75006-1327
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About
#1 of 1 motel in Carrollton
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Intown Suites of Carrollton is one of the most astonishing properties in our sensational portfolio. With the completion of a monumental remodel, it spotlights why Intown Suites is the leader in the extended stay living industry. All rooms look new and SMELL new! Each room boast brand new queen size beds, new carpet, new furniture, and a new fold out couch. Improved internet with Hi-Speed WIFI, a 42" HD flat screen TV, Dish satellite with Showtime package and a kitchenette, makes it easy for you to feel like a Rock Star when you stay with us.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Paid wifi
Children Activities (Kid / Family Friendly)
Non-smoking hotel
Laundry service
Self-serve laundry
Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Business
Mid-range
Location
1240 W Trinity Mills Rd, Carrollton, TX 75006-1327
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 60 out of 100
60
Dallas/Fort Worth International Airport
14.8 km•
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Love Field
16.7 km•
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Detailed Reviews
My family and i relocated to Dallas area and we needed a temporary place to stay while we set up our business and figure out what area we would like to live in so we decided on Intown because the price was affordable. Well little did we know the staff would be in and out of our room whether we were there or not often unannounced always checking for something multiple times a week! Worst part about it is if your are there when they come they make you leave the room and stand outside. what are they looking for? I agree with the other reviewer who said you feel more like an inmate than a guest with these random checks. Thank God we found and home and will be moving out next week.
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Date of stay: October 2014Trip type: Travelled with family
Value
Location
Service
Room Tip:Â Doesn't matter they all get searched
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Intown S, Public Relations Manager at InTown Suites Carrollton
Responded 6 Aug 2016
Thanks 234beth for the review. We're sorry it took so long to respond. We do have house keeping once a week. And unfortunately, the city of Carrollton has pretty strict rules for hotel operators. There are safety checks that must be done in order to stay compliant. We are required to check smoke detector batteries, electrical outlets, and other things of that nature. We're sorry for your inconvenience. Also once a year we have a city inspector who comes to the property, and preforms a health inspection. The inspectors go from room to room, whether they are occupied or not. This happens right around the time it looks like you were here. The good news is it keeps hotels in Carrollton from nasty things like bed bugs and mold.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is a prison they do random room checks at the wardens choosing you are not allowed to open your window at anytime i was told i couldnt even touch the blinds the laundry machines never work you cant have your door open or sit outside this place reminds me of those prison movies i see on tv stay away
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Date of stay: February 2014
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Intown S, Public Relations Manager at InTown Suites Carrollton
Responded 6 Aug 2016
Thanks Di2v for the review. Also to you, sorry our response took so long. Allowing you to open your window or keeping your door open might allow an inmate to escape. We do not have blinds anymore since our remodel. And work details for the laundry are reserved for good inmates. I can see from your review we must take away your TV privileges too. I must go now so they don't revoke my internet privileges for talking to an ex-inmate. Hope things are going well for you on the outside. On a serious note, since your review we do refer to our GM as The Warden.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This experience was awful housekeeping is horrible the cable went out they said they were getting an upgrade to HD But the service was out all day what upgrade does that? Comforter smells like every stinky butt that slept in this bed. I can go on all night with complaints but I'm a stop now. Oh it feels like the bates motel ok now I'm scared.
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Date of stay: February 2014
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Intown S, Public Relations Manager at InTown Suites Carrollton
Responded 6 Aug 2016
Sooooo sorry this took so long for a response to your review. But the good news is, since you wrote this review two years ago, we did upgrade to HD. It's satellite now, no more cable. We just finished a complete remodel, with brand new comforters, so no more stinky butt smell. The entire housekeeping staff has been replaced. And you can watch the Bates Motel Series on our new 42" HD flatscreen TV, that we have installed in every room. (BTW love the Bates Motel series.)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
good internet, TV, kitchen but near highway(noisy). Good for its low price. H-Mart and Walmart and other cafe,restaurants here, you even can walk to for 5 minutes . This hotel is for smokers, so your room can have this smell
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Date of stay: June 2015Trip type: Travelled solo
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Intown S, Public Relations Manager at InTown Suites Carrollton
Responded 6 Aug 2016
Thanks for the stars VasiliyShk! Since our remodel we have become a non-smoking hotel. Come stay with us again your going to love the new updates!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rob & his staff are AWESOME AND AMAZING PEOPLE! Clean comfortable room clean property! Would return if need be. I HIGHLY recommend this location at 1240 Trinity Mills Road in Carrollton Tx. Convenient to shopping and dining easy access to major highways.
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DON'T believe the marketing of InTown being like home.
Wardens run this place. Usually, when you stay at a hotel, privacy is a right. However, here, you are susceptible to unscheduled, random room inspections. I've had someone peep into my room while I was in bed! It's like a prison and the guards can come in at any time. The housekeepers are complicit and pretend not to know like good cops, sometimes denying essentials to long term guests based on what Warden approves. They told me NOT to bring my blanket down to be cleaned more often than 3 months?!. I was even told that you cannot deny inspections when they "decide" to show up at the wrong time. I was even told, "So, what do you think? We're supposed to just let you come in at any time you want (Called asking for fresh sheets on an "off-housekeeping" day during the week) and get sheets?
Wardens run this place. Usually, when you stay at a hotel, privacy is a right. However, here, you are susceptible to unscheduled, random room inspections. I've had someone peep into my room while I was in bed! It's like a prison and the guards can come in at any time. The housekeepers are complicit and pretend not to know like good cops, sometimes denying essentials to long term guests based on what Warden approves. They told me NOT to bring my blanket down to be cleaned more often than 3 months?!. I was even told that you cannot deny inspections when they "decide" to show up at the wrong time. I was even told, "So, what do you think? We're supposed to just let you come in at any time you want (Called asking for fresh sheets on an "off-housekeeping" day during the week) and get sheets?
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.



This hotel has had a major renovation. The Intown Suites chain is making some very positive changes to their properties and this is one of those who has recently remodeled and updated their property. I was very impressed with the new look and remodel. I have stayed at several other InTown Suites on business and this actually has been one of the nicer ones. Office staff is courteous and very attentive to your concerns and questions and courtesy officer is also very professional and courteous. I definitely would recommend this place for an extended stay.
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Date of stay: January 2017Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₹6,409 - ₹6,848 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intown suites carrollton hotel carrollton
LOCATION
United StatesTexasCarrollton
NUMBER OF ROOMS
121
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about InTown Suites Carrollton
Which popular attractions are close to InTown Suites Carrollton?
Nearby attractions include 10X10 (0.7 km), Pro Source Baseball (0.6 km), and Harold K. Bessire Park (0.7 km).
What are some of the property amenities at InTown Suites Carrollton?
Some of the more popular amenities offered include free wifi, free parking, and kids activities.
Which room amenities are available at InTown Suites Carrollton?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
Is parking available at InTown Suites Carrollton?
Yes, free parking is available to guests.
What are some restaurants close to InTown Suites Carrollton?
Conveniently located restaurants include Kura Revolving Sushi Bar, Omi Korean Bar & Grill, and La Burger.
Are any cleaning services offered at InTown Suites Carrollton?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to InTown Suites Carrollton?
Many travellers enjoy visiting Grapevine's Market on Main (15.7 km), Mariner Point Park (13.0 km), and The Peace Circle (15.8 km).
Is InTown Suites Carrollton accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.