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Comfort Inn & Suites Burnet

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Traveller (6)
Room & Suite (20)
Dining (2)
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Overview
  • Excellent67%
  • Very good20%
  • Average7%
  • Poor1%
  • Terrible5%
Travellers talk about
“front desk”(19 reviews)
“room was clean”(14 reviews)
“weekend stay”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (171)
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Traveller rating
111
33
13
3
9
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LanguageEnglish
111
33
13
3
9
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All reviewsfront deskroom was cleanweekend staythe breakfast areapresidential suitewafflesfirst floorgreat place to staystaff was extremely helpfulexercise roomnice hotelcomplimentary breakfasthill countrypleasant staybreakfast employeecreek parkcheck in was quick
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31 - 35 of 169 reviews
Reviewed 14 March 2017

Front desk staff would not accept a AAA rate. Arrogant "take-it-or-leave-it" attitude was disheartening and unfriendly. I'll take my business elsewhere next time I'm in Burnet. Otherwise, the it's a nice hotel.More

Thank xrsteve
Response from Jason_Horn, General Manager at Comfort Inn & Suites BurnetResponded 17 March 2017

Thank you for taking the time to respond to our online survey! I'm happy to tell you we do accept AAA discounts at the hotel. The only time we cant add AAA to a reservation is if it was booked online through a third party....More

Reviewed 12 March 2017

Overall the place was great. The staff was friendly and the place was clean and in good repair. Front desk guy, Thomas, was very professional, always cheery, and eager to serve. Tanya who ran the breakfast area was awesome, always happy and working hard to...More

Thank Explorer2319
Response from BOB P, General Manager at Comfort Inn & Suites BurnetResponded 8 March 2018

Thank you for taking the time to fill out our online survey. We are glad to hear that our front desk and breakfast staff were happy and helpful. Our house keeping staff are happy to provide our guests with fresh clean rooms and a positive...More

Reviewed 2 January 2017

I want to commend Tanya who manned the breakfast service as someone who goes above and beyond the expected. She was so pleasant and so very helpful. She made everyone smile. I witnessed her help every person who entered.

Thank Cathy G
Response from Jason_Horn, General Manager at Comfort Inn & Suites BurnetResponded 5 January 2017

Thank you for commenting on my excellent staff! I've shown your review to Tonya and it really made her day. Looking forward to seeing you again in the future!

Reviewed 20 December 2016

Clean, quite and comfortable. This will by my 'home away from home' from now on when I am in this area. It is nice this hotel offers 'pet friendly' rooms, I travel with a pet and my pet is always welcomed in the same way...More

Review collected in partnership with this hotel
Thank Ronda R
Response from Jason_Horn, General Manager at Comfort Inn & Suites BurnetResponded 25 December 2016

Thanks for your glowing review Ronda! We look forward to seeing you again soon at your home away from home!

Reviewed 17 December 2016 via mobile

The hotel and staff are amazing! The room was clean with a nice little note saying "Happy Holidays". My friend and I didn't have to be anywhere until 3 so they allowed us to have a late check out. I am not a fan of...More

Thank AgGirl13
Response from Jason_Horn, General Manager at Comfort Inn & Suites BurnetResponded 18 December 2016

Thanks AgGirl! Ive shown your review to my staff and Tonya was excited to hear you enjoyed our breakfast!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Breakfast included
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Laundry Service
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 90 - US$ 195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$ 90 - US$ 195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
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Traveller (6)
Room & Suite (20)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Vicki V
14 September 2015|
AnswerShow all 3 answers
Response from karen g | Reviewed this property |
Yes, they are pet friendly. I recommend asking for a room on the bottom floor near the door out to the pool or another exit door to the parking lot. That is the best way to get your four legged family member out to do their... More
0
Votes
Room Tips
"View from back rooms not very appealing"
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"I prefer the rooms on the 3rd floor"
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"The suites provide extra room for a family or plenty of room for your golf clubs and suit cases. The suite..."
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"More than one in my group stayed on the pool-side of the hotel. They said the pool was pretty loud for..."
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