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Quality Inn and Suites

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Quality Inn and Suites
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164 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn and Suites
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Showing 161: English reviews
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 August 2013

Location was convenient to both Austin and San Marcos for us. Price was fair and much better value than San Marcos this time of year. Room was updated and clean. Shower head needed repair. Hallway had strange odor and lobby women's restroom was locked when we arrived. We got a random early wake up call we didn't order. Breakfast area... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Denise I
Buda, United States
2 reviews
Reviewed 24 July 2013

I left my pillows in the room after i left i called 2 hours after i checked out and was told they would get with housekeeper and they would call me back to arrange to mail them back. i called for 3 days straight after that on the third day was told housekeeper says they did not find anything in... More 

Review collected in partnership with Best Western

Helpful?
Thank Nicole C

Travellers are raving about these Buda hotels

Houston, Texas
2 reviews
Reviewed 25 June 2013

i was skeptical when booking the hotel since it was my first time in this area. i'm so glad i made the right choice. at first i thought the place was remote out of nowhere. but it was a quick to either san marcos or austin. the front desk, rabin, asked it it was my first time with best western.... More 

Helpful?
Thank trini p
Houston, Texas
1 review
Reviewed 24 June 2013

Rabin was a great guy to help us. His customer service was top of line compare to others bigger hotel I've been to before. Their breakfast was delicious, lots of food.....one of the best. We will be back again.

Helpful?
Thank Danny L
Dallas, Texas
1 review
Reviewed 21 June 2013

My wife and daughter and I checked in early in order to get ready for a wedding near Driftwood that evening. With 45 minutes to spare we were feeling pretty good, until the hydbrid I drive refused to start despite my best efforts. Of course the ladies were panicking, but the hotel owner, Mr. Patel, came to our rescue and... More 

Helpful?
Thank P B
1 review
Reviewed 17 June 2013

Robby was GREAT! The customer service he provided was unsurpassed. When my room was too loud with the generator going on he even helped me conveniently move with no hassle or questions asked. Hands down the best customer service and comfort level at this Best Western. Must stay when rooms are available. Ask for Robby :)

Helpful?
Thank cuhrazyd
Fulton, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 June 2013

The experience that I had & have in all 3 times that I have been here was the best that I have had ever. The workers are very polite & prompt on getting you checked in & making us happy & comfortable. I will always stay here when I return & also tell my friends & family that might travel... More 

Helpful?
1 Thank Micheale O
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2013

A group of 25 people stayed here for three nights. One of the reservations was "lost" and several others were wrong. When we complained, the manager of the hotel was incredibly rude. The rooms smell like smoke and/or perfume. The a/c did not worki in one room. The swimming pool was not even filled. Hands down, one of the worst... More 

Helpful?
1 Thank richard12356003
League City, Texas, Usa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 May 2013

The room was not the cleanest, hotel lobby was hot and same with the room. Breakfast was slim picking, and that room was even hotter. Bed was hard.Not a good place to stay for the overly price it cost.

Review collected in partnership with Best Western

Helpful?
1 Thank Justin K
Garden City, Kansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 May 2013

This Best Western is a great place to stay. The staff especially Mike Patel, delivered excellent customer service. The rooms were extremely clean, very comfortable, and well decorated. MIke assisted my elderly parents and made their stay very enjoyable.

Helpful?
2 Thank BWM123

77 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Southgate Inn & Suites Buda Texas Hotels is the great place to stay in Buda Texas located close to the Tanger & Prime Outlet Mall, Cabela Outfitters and downtown Austin attractions. The Southgate Inn & Suites features modern amenities like well-appointed guest rooms, meeting rooms, outdoor pool, fitness center and many more. ... more   less 

Additional Information about Quality Inn and Suites

Address: 18658 S Interstate 35, Buda, TX 78610-5820 (Formerly The Southgate Inn & Suites)
Region: United States > Texas > Buda
Price Range: ₹ 5,114 - ₹ 8,046 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Buda
Buda Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn and Suites staff and other travellers.
2 questions
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Wimberley, Texas
over a year ago

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Questions? Get answers from Quality Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are brave you can save time coming in from the side road”
 of 5 bubbles elizabetho693, 23 Aug 2016 | Read review
“Go to a Hampton, or other brand.”
 of 5 bubbles tbc3, 23 Jul 2016 | Read review
“Maybe the rooms with view to the road are better. There is nothing on the back.”
 of 5 bubbles josuear1977, 28 May 2016 | Read review
“Do NOT allow management to CHOOSE your room.!”
 of 5 bubbles INTERTWINED_HEARTS, 19 May 2016 | Read review
“I would have asked for the first floor just because of ice and vending.”
 of 5 bubbles islandguy2323, 29 Feb 2016 | Read review
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