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Brownwood Express Inn & Suites

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Traveller (9)
Room & Suite (21)
Dining (2)
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Overview
  • Excellent45%
  • Very good30%
  • Average9%
  • Poor10%
  • Terrible6%
Travellers talk about
“front desk”(19 reviews)
“yogurt”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (113)
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Traveller rating
48
35
11
12
7
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LanguageEnglish
48
35
11
12
7
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All reviewsfront deskbiscuits and gravyyogurthi expressfridge and microwavenice hoteltop floornice staffseveral yearsbooked this hotelcustomer service ischecking inwe've stayedpillowscafeteriakeurigroomy
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51 - 55 of 113 reviews
Reviewed 18 September 2014

Stayed 1 night on a business trip. Location is good and the staff is friendly. There seems to be no sound insulation at all. I was in a 2nd floor room and could clearly hear conversations and telephone calls in the adjacent room and every...More

Thank jeppert3
Response from Joshua W, Manager at Brownwood Express Inn & SuitesResponded 23 September 2014

Thank you for writing a review about your stay. It was unfortunate to see this visit was not up to the standards you have come to expect from us. We were glad to see our staff was still a welcoming and friendly part of your...More

Reviewed 2 September 2014

Stayed here one night visiting family. All we really needed was a place to sleep and this hotel met that need. The A/C was broken in the lobby? It was cooler outside than inside. One bar of soap in the room? I guess people bathe...More

Thank Rebag2000
Response from Joshua W, Manager at Brownwood Express Inn & SuitesResponded 13 September 2014

Dear rebag2000, Thank you for writing a review about your stay. It was unfortunate to see this visit was not up to the standards you have come to expect from us. We were glad to see our staff was still a welcoming and friendly part...More

Reviewed 1 September 2014

We arrived on a Saturday afternoon, only to be told that our room would not be ready for at least an hour. So we asked if we could change somewhere and go to the pool to wait and were told the pool was closed, which...More

Thank kda1961
Response from Joshua W, Manager at Brownwood Express Inn & SuitesResponded 13 September 2014

Dear kda1961, Thank you for taking time to share you comments with us! We apologize that your stay was less than satisfactory. We will use your comments to further train our team members. We truly appreciate and value your feedback and hope that you will...More

Reviewed 30 June 2014

Not my first time to this hotel, return visit was just as good as the first. Very clean, check in went smoothly, the beds and pillows very comfy. The property could use a little updating,. The continental breakfast was well maintained and adequate choices. We...More

Thank FacePainter2014
Response from Natalie M, V.P. of Sales & Marketing at Brownwood Express Inn & SuitesResponded 1 July 2014

Facepainter2014, Thank you for sharing your comments regarding your recent visit at the property! We are delighted that you enjoyed your stay with us, sorry that the BBQ place was closed on Wednesday! We hope to see you again next time you are in the...More

Reviewed 28 June 2014 via mobile

Lobby looks great and cookies are delicious but that's it. Room is by far out dated and full of moisture. Door frames are severely rusted and bathroom ceiling is falling in. Bed appears to be clean. Pancake maker is also out of service. We will...More

Thank Wwife
Response from Natalie M, V.P. of Sales & Marketing at Brownwood Express Inn & SuitesResponded 1 July 2014

Wwife, We apologize that your recent stay with us was not satisfactory, and are looking into the moisture that you mentioned. We are reviewing these matters with our team and will address immediately! If you are ever in the area we would love an opportunity...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Concierge
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$ 99 - US$ 140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 99 - US$ 140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (9)
Room & Suite (21)
Dining (2)
Pool & Beach (2)
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Room Tips
"make sure you room does not have a door to the adjacent room"
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"Top floor at the back of the hotel"
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"3rd floor would be quieter!"
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"Top floor at back"
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