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Holiday Inn Express & Suites Brownwood

111 reviews
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Traveller (9)
Room & Suite (21)
Dining (2)
Overview
  • Excellent44%
  • Very good31%
  • Average9%
  • Poor10%
  • Terrible6%
Travellers talk about
“front desk”(19 reviews)
“yogurt”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Reviews (111)Write a Review
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All reviewsfront deskyogurtbiscuits and gravycinnamon rollsscrambled eggsfridge and microwavenice hoteltop floornice staffbooked this hotelchecking inwe've stayedcomfortable bedpillowscafeteriakeuriguniversity
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21 - 25 of 111 reviews
Reviewed 23 March 2016

Staff were good. Breakfast was good. Some furniture pieces were missing and cleaning wasn't as thorough as I'd have liked. The executive room was really big. Great for my 3 year old to not get too bored. Overall a good stay.More

Thank GYWDallas
Response from Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express & Suites BrownwoodResponded 24 March 2016

We are so happy to hear that you enjoyed your stay with us! It's always great to hear that a guest was pleased with our staff, breakfast, and the size of the room. We do want to apologize for the few issues you had, though,...More

Reviewed 17 January 2016

My son and I stayed there the night before a visit to Howard Payne University to check out their football program. The staff was probably in the top 3 of the friendliest, most welcoming and helpful of any hotel I have stayed in, and we...More

Thank kozzer90
Response from Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express & Suites BrownwoodResponded 18 January 2016

We are so, so happy to hear that you enjoyed your stay so much and were so pleased with our staff! We hope to see you again very soon! Thank you for being our guest! Safe travels, Melanie Director of Sales

Reviewed 29 December 2015 via mobile

Our family of 4 stayed two nights here over Christmas break. The staff was friendly and helpful. I forgot toothpaste and they quickly replaced it for free. The room we stayed in had a mini fridge, microwave and kitchenette sink. It was a nice sized...More

Thank Tarrah L
Response from Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express & Suites BrownwoodResponded 4 January 2016

We are so happy to hear that you enjoyed your stay with us! We do apologize for the pillow issue. Typically we have two firm pillows and two soft pillows on each of the beds. On your next visit, we will make sure to double-check...More

Reviewed 22 December 2015

This was one of the worst Holiday Inn's I have ever stayed in. My family and I first arrived and discovered lotion or some other substance smeared all over the ice bucket and countertop, so we asked to change rooms. Upon getting to our new...More

Thank Rrhinds
Response from Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express & Suites BrownwoodResponded 22 December 2015

We are so, so sorry that you encountered such problems during your stay. We can assure you that this is not a recurring issue, and we will do our best to find out why it was overlooked during your time with us. We understand how...More

Reviewed 21 October 2015

A 5 is hard for me to give. However, this is the best Holiday Inn Express I have stayed in. Usually I have to give HEs 3 because they are a 4 without a refrigerator (I can't give a 4 to a hotel in this...More

Thank leroys73
Response from Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express & Suites BrownwoodResponded 21 October 2015

We are so happy to hear that you enjoyed your stay with us so much and that we were able to earn a five star review from you! We know how important it is for guests to be able to store food and other items...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Concierge
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$ 110 - US$ 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 110 - US$ 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (9)
Room & Suite (21)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Room Tips
"make sure you room does not have a door to the adjacent room"
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"Top floor at the back of the hotel"
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"3rd floor would be quieter!"
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"Top floor at back"
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