I booked a reservation online like I have done the entire week (I travel for work), upon arriving at the Hotel the lady working the front desk was extremely rude, unhelpful and denied my reservation even after I showed her the confirmation email and I spoke to customer service…
I prepaid a room via Tripadvisor. Upon arrival the hotel desk clerk said that TripAdvisor had over booked and no rooms were available. The desk clerk said I would not.be charged. She suggested I try Best Western or Budget Inn. “Sorry. Bye.” I was able to book a room at the Best…
First time in this part of the country. We did not want to drive straight through from Santa Fe to San Antonio. Brownfield is pretty much halfway, so we picked the Holiday Inn. Nice and clean...comfortable bed. Standard hot breakfast. No complaints. Staff were very helpful with…
Nice room for the price. Suites have multiple chairs rather than a sofabed. Not a bad thing, but not suitable for us in this case. Kind staff, mediocre breakfast. Great beds at this location! Best sleep in a few days.
We were on an extended trip and this was by far our favorite stop. Great room, great breakfast and great customer service. I highly recommend this hotel and will plan to stay there anytime I am in the area.
"stay at the Best Western next door and don't get a headache trying to deal with this staff"
"Don't eat the breakfast"
"There are 3 floors. We have stayed on 1st and 2nd floor. Both equally quiet."
"The corner suite is very big and we stayed on top floor."
"The view from the east side is over a very modest, old and unkept neighborhood. Hey, they don't have a gated country club estates community in Brownfield. Keep the curtains closed - or just look at the sky."