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BEST WESTERN Bastrop Pines Inn

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78 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Houston, Texas
Reviewed 2 weeks ago

We had to stay over at Bastrop because we got a flat tire! Discount tire was close by and we decided to stay at this hotel. The hotel was very clean, quiet, and bed were comfortable. We had a great night sleep and were very happy about the stay. Breakfast was pretty good and breakfast area was kept very clean....

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Helpful?
1Thank 171eva
mgr44646, General Manager at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, We appreciate your review. We are glad your stay was comfortable and you enjoyed the breakfast. Thank you for staying with us. We hope to see you soon.

Tampa, Florida
Reviewed 20 November 2016 via mobile

I was traveling on business at The Hyatt Lost Pines 10 miles away. Couldn't get into host hotel and glad I didn't! I was greeted at door by owners and had a lovely talk about their dedication to excellence. Rene at Front Desk had done a great job prior to my arrival and I received a nice king bedroom. At...

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Helpful?
1Thank michellegrunberg86
mgr44646, General Manager at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, We appreciate your candid review of all aspects of our hotel. Cleanliness of the hotel is extremely important to us; we are very pleased it met your standards. We value your feedback and will be utilizing it to help provide excellent service. Thank you for staying with us. We look forward to your next stay at our hotel.

Austin, Texas
Reviewed 11 November 2016

Was tasked to locate a conference room at a reasonable rate to accommodate 20 to 30 customers. Time frame was limited. Bastrop Pines Inn was outstanding in every aspect including: immediate feedback; easy to find location; new and exceptional facility/conference room; friendly staff; and total satisfaction. Our organization has already returned to use their hotel rooms for out of town...

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Helpful?
Thank dclark51
mgr44646, General Manager at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, We appreciate your generous review and compliments. We are glad you were totally satisfied with all aspects of our hotel including the conference room. We value your feedback as guest satisfaction is very important for us. Thank you for your loyalty. We look forward to your next meeting.

bastrop, United States
Reviewed 3 October 2016

We went for the Round Top fair and could not find a hotel closer, so this was really our only option. It is a clean hotel and things were in working order. It was convenient to several eating places. My main disappointment was breakfast and coffee. We tried to eat the waffles and egg but neither were that good. otherwise...

Review collected in partnership with Best Western
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Helpful?
Thank Amalia H
mgr44646, General Manager at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for your review. We value your feedback about our hotel and its amenities. I'm sorry to hear that you were disappointed with breakfast . Your satisfaction is important to us and we will be implementing the necessary changes to deliver a better experience in the future. We do hope to see you soon.

Bedias, United States
Reviewed 25 September 2016

This hotel was very clean and the employees were all very friendly and helpful. The breakfast were great and always hot and fresh. I will be returning and I will definitely recommend this hotel to my family and friends.

Review collected in partnership with Best Western
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Helpful?
Thank Michelle J
mgr44646, General Manager at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, We are glad your stay was awesome. We appreciate your compliments and thank you for recommending our hotel to family and friends. We look forward towards your next visit to Bastrop.

Reviewed 19 September 2016

No towels in the room, asked 2 time for towels. Received scratchy POOL Towels, I asked why and was told "we are out of clean towels". In the middle of the night (12a-1am) the Air Conditioning stopped working. Called down to the main desk & kept being placed on hold with no answer (phone was picked up then silence on...

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Helpful?
Thank Leigh M
mgr44646, General Manager at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, I apologize for the issues you experienced during your stay. I am glad front desk was able to accommodate you by moving you to another room. Also, we have increased our inventory of housekeeping supplies to prevent shortage in the future. We will be using your feedback to train the front desk and improve customer service. I am...

tarboro, United States
Reviewed 15 September 2016

One of my favorite places to stay. Clean modern hotel. Great folks at the front desk. Places to eat within walking distance. Easy drive to airport in Austin. I ways stay here when I fly in to Austin-Bergstrom airport.

Review collected in partnership with Best Western
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Thank Thurman K
mgr44646, General Manager at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for a great review of the hotel and our great staff. I'm glad you were able to visit the local restaurants during your stay. We appreciate your loyalty to our hotel. Thank you for staying with us. We shall see you on your next visit to Bastrop.

Bedford, Texas
Reviewed 14 September 2016

The bed is comfortable, room large, plenty of hot water, and room clean. The breakfast was typical for this star level of hotel (waffles, scrambled eggs, sausage or bacon, cereals, bagels, etc.). The employees were personable and friendly. If you shop at a major booking agency you can get a great rate, otherwise it will be just short of a...

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Helpful?
Thank Robert MB B B
mgr44646, General Manager at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for a great review of the hotel and it's amenities. We appreciate your compliments and positive feedback. Thanks for staying with us. We hope to see you soon.

Reviewed 10 September 2016

Well maintained hotel with spacious and nicely decorated rooms. The bed was comfortable and the included breakfast had a nice variety. The location is easy to access. I did not swim in the pool, but it looked cleaned and well kept. The staff were all friendly and professional.

Review collected in partnership with Best Western
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Helpful?
Thank U8733SMtinac
mgr44646, General Manager at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for an excellent review. We appreciate your compliments and are glad your stay was comfortable. Thank you for staying with us. We hope to see you soon.

Reviewed 7 September 2016

We were in town for Labor Day weekend visiting friends and this hotel was perfect for our needs. Nice clean hotel that is pretty new. The elevators were in and out of service but luckily they worked each time we needed them. We didn't get to use the pool facilities as planned but it appeared to be clean as families...

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Helpful?
Thank Rita G
mgr44646, General Manager at BEST WESTERN Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for staying with us and providing us with valuable feedback. We were experiencing some issues with the elevator for a short period of time but they have been resolved. We will use your input about the shower head to make the necessary improvements. We appreciate your loyalty towards Best Western and hope to see you soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about BEST WESTERN Bastrop Pines Inn

Address: 107 Hunters Crossing Boulevard, Bastrop, TX 78602
Region: United States > Texas > Bastrop
Price Range: ₹ 6,468 - ₹ 11,370 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Bastrop Pines Inn 2.5*
Number of rooms: 60
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Bastrop Pines Inn staff and other travellers.
1 question
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Spring, Texas
6 months ago

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Questions? Get answers from BEST WESTERN Bastrop Pines Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The third floor had some highway noise, so next time I will try a lower floor. The noise was not too bad.”
 of 5 bubbles robertmbbb, 13 Sep 2016 | Read review
“The second floor is where i stayed, not sure about the rest.”
 of 5 bubbles pho616, 6 Apr 2016 | Read review
“Try to stay away from the pool/Jacuzzi side of the hotel”
 of 5 bubbles 477geraldg, 30 Mar 2016 | Read review
“Keep driving...........”
 of 5 bubbles NJHeimark, 19 Feb 2016 | Read review
“2nd and 3rd floors are quieter.”
 of 5 bubbles dollyl779, 7 Sep 2015 | Read review
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