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Quality Inn Union City

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Quality Inn Union City
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248 Reviews from our TripAdvisor Community

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Showing 248: English reviews
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Reviewed 19 March 2017

I will be the first to admit, I was a little skeptical of staying at a Quality Inn. There's something about it looking like an old school motel from the outside (rooms opening to the parking lot), that gave me a moment's hesitation. At any rate, I was very pleasantly surprised! The room was very clean, and the best were...

Thank Leah C
FrontDesk_GM, General Manager at Quality Inn Union City, responded to this review

Dear Leah, Happy surprises are the best kind! We are thrilled you were pleased with our accommodations and honored to learn we managed to exceed your expectations. Thank you for taking a chance on us. It was our pleasure to ensure your visit was comfortable and clean. We look forward to the next opportunity to do it all over again.

Palmerton, Pennsylvania
Reviewed 19 January 2017

This was once a Hampton Inn according to staff but has since switched to a Quality because it doesn't have indoor corridors. Our room (#234) was very clean and spacious and the staff at check in and check out were very polite and professional. Lynda at breakfast was especially nice and offered to make our morning drinks. I feel management...

1Thank babs12858
About Hotel's Favourite Review
FrontDesk_GM, General Manager at Quality Inn Union City, responded to this review

Lynda, as well as the rest of our staff, will be pleased to hear they had such a positive impact on your stay. We consider excellent customer care to be an essential part of delivering a pleasant stay. Your recognition of our efforts is extremely appreciated! Thanks for choosing Quality Inn Union City during your recent travels and for being...

Reviewed 11 March 2017 via mobile

Our room wasn't very clean. There was someone else's hair in the trash can. The air didn't work, neither did the tv or blow dryer. The breakfast was good and some of the staff was very nice but others weren't very helpful. They still changed us the full amount so we checked out and went else where.

Thank Jennifer W
FrontDesk_GM, General Manager at Quality Inn Union City, responded to this review

Dear Jennifer, We appreciate you bringing the details of your recent stay to our attention. We work very hard to ensure that all of our rooms are thoroughly cleaned in between guests, so we will share your concerns with our housekeeping team to determine what happened during your check-in. We also apologize for any inconveniences caused due to the TV...

Little Rock, Arkansas
Reviewed 1 February 2017

I'm a Choice Hotel Reward member and prefer Comfort Inn & Suites over most Quality inns. However, with choices being limited, the Quality Inn in Union City was a logical choice for me. I was pleasantly surprised. The front desk staff was very hospitable and helpful on check in. I was impressed with the décor and how appealing the lobby...

Thank Larry B
FrontDesk_GM, General Manager at Quality Inn Union City, responded to this review

Larry, We are happy to hear you were pleasantly surprised by our clean and comfortable accommodations. Thanks for trusting Quality Inn Union City to deliver the accommodations you expect of our brand. It's great to know we may have the privilege of hosting you again in the near future. We love welcoming back familiar faces. Your compliments to our update...

Cincinnati, Ohio
Reviewed 29 January 2017 via mobile

Usually don't like hotels with outside entrance from rooms, but everything was clean & modern. Breakfast was really nice with a lot of selections including waffles and pancakes. An elderly lady offered to make our coffee & was so nice it made you feel like you were at a restaurant.

Thank tj0269
FrontDesk_GM, General Manager at Quality Inn Union City, responded to this review

Thank you for taking a moment to share your kind words. We are delighted to hear you enjoyed your stay with us! We are happy you appreciated our accommodations, breakfast and excellent customer service. It's wonderful to know we wre able to change your perspective of our style of accommodations. We enjoyed hosting you and we hope to see you...

Reviewed 23 January 2017

My husband and I were in the area for a family wedding this past weekend and stayed at this Quality Inn for two nights in room #130. I cannot stress how the staff and management do an exceptionally good job at keeping this motel clean, safe and comfortable. Both our room and the lobby were clean and welcoming. Every member...

Thank Patricia J
FrontDesk_GM, General Manager at Quality Inn Union City, responded to this review

Patricia, What a wonderful review to read! We are delighted to hear that our dedication to our guests was recognized and appreciated. Your kind comments to our team members will be passed along and used as encouragement to keep up the great work. Thank you so much for sharing your uplifting review. Next time you find yourself in the area,...

Reviewed 28 December 2016

If you want 5-star accomodations, look elsewhere. However, if you are in town and just need a place to stay that is quiet and comfortable, try this Quality Inn. We stayed two nights, and enjoyed the breakfast each morning. I was really impressed with the size of the room. The ceilings are very high, which makes it seem like the...

1Thank Jonathan T
FrontDesk_GM, General Manager at Quality Inn Union City, responded to this review

Dear Jonathan - Although we are not a 5-star resort, we appreciate your 5-star review and we are very glad to hear that we were able to provide a superior level of service and accommodations at a great value for your two night stay. It is great to hear that you found your room to be comfortable and that you...

Reviewed 28 December 2016 via mobile

Don't know that there are a lot of hotel choices in Union City but this Quality Inn is well appointed. It is a motel type with doors facing outside. Room is very comfortable and spacious. Fridge, microwave, coffee maker and a desk to work from. Breakfast is complementary and was good. We have a basketball team here and they were...

Thank Robert C
FrontDesk_GM, General Manager at Quality Inn Union City, responded to this review

Dear Robert - On behalf of our team, we would like to thank you and your team for the kind words and positive review. We are happy to know that we were able to provide everyone enough food for breakfast to hopefully have a winning day. We are also glad to know that our comfortable rooms and in-room amenities made...

Memphis, Tennessee
Reviewed 16 December 2016

The staff here could give lessons to everyone else about customer service and how to do it right. Their hospitality wasn't fake or insincere, it was genuine and gracious. Ms. Lynda makes you feel welcome and takes every opportunity to make sure that you are fed in the morning. The front desk was most helpful when I thought I lost...

Thank Ivanagohome
FrontDesk_GM, General Manager at Quality Inn Union City, responded to this review

It is pleasing to hear that you felt well cared for throughout your stay with us. Our team strives to accommodate our guests in every way possible and they will appreciate your recognition of their dedicated service. We are thrilled you also enjoyed the complimentary breakfast and comfortable room. We are already looking forward to your return and will continue...

Nashville, Tennessee
Reviewed 15 December 2016

Great rooms! Great staff and terrific breakfast. All the staff was extremely helpful during my stay. Thank you to Ms. Lynda for the great breakfasts and thank you to all the staff for being so nice. Don't miss this hotel if you are in the area.

1Thank 1,00,320
FrontDesk_GM, General Manager at Quality Inn Union City, responded to this review

It was a pleasure hosting you during your recent visit to the area! Your praising comments are extremely appreciated. Mr. Lynda will be happy to know her kindness and excellent level of service did not go unnoticed. Thank you for sharing your wonderful review and for choosing Quality Inn Union City. We will continue to provide the same level of...

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Quality Inn Union City

Address: 2201 West Reelfoot Ave., Union City, TN 38261 (Formerly Hampton Inn Union City)
Region: United States > Tennessee > Union City
Price Range: ₹ 5,766 - ₹ 8,163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Union City 2.5*
Number of rooms: 85
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Also Known As:
Hampton Inn Union City Hotel Union City
Union City Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Union City staff and other travellers.
4 questions
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Piggott, Arkansas
1 month ago
Greenville, North Carolina
over a year ago

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Questions? Get answers from Quality Inn Union City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the king room”
186larryb, 1 Feb 2017 | Read review
“Good for large meetings”
357dtaylor, 22 Sep 2016 | Read review
“All rooms are exterior rooms. Some face face the pool while the others face the parking spots.”
GlennR336, 7 Sep 2016 | Read review
“Ask to look at the room before you take it”
williamo419, 14 Jun 2016 | Read review
“we stayed in room 114. it was nice and quiet, but i think when summer come, it will be loud because it is right by the pool.”
aeropindula, 14 Mar 2016 | Read review
5 of 5