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Tremont Lodge and Resort

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Tremont Lodge and Resort
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170 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Ft. Walton
Reviewed 1 week ago

Summary: 1) just a hotel, no dining area for guests 2) no phones in the rooms so no communication with the front 3) hot water died 4) "upgraded" rooms aren't that great Details: We went here during the Thanksgiving holiday thinking that this was going to be a lodge like we have experienced in other areas, with a dining area...

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1Thank fosgate3
Vancouver, Washington
Reviewed 2 weeks ago

Our experience at Tremont Lodge and Resort was very pleasant. The staff was friendly and obliged our requests for extra towels for a nighttime swim in one of the outdoor pools. Our room opened to a lovely grassy courtyard area, we enjoyed it so much that we booked an extra nights stay. The decor had locally made pine furniture and...

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Thank casabuenainvestments
Reviewed 2 weeks ago

As a 52 yr old I can honestly say that the accommodations last night were the worst I have EVER experienced. When your wife and daughter are unable to sleep waiting for 7 am to get there so we can leave, that says volumes. We spent a considerable amount of time looking at the sheets and beds afraid of bed...

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Thank Cam C
Knoxville, TN
Reviewed 2 weeks ago

Just a room. Horrible odor in room that left my clothes smelling of the stench even after leaving the hotel. My stay was in building 4. Maybe others differ but there is doubt in my mind. Parking was sparce. Wish there were more hotel options in Townsend. At the conference rate of $185.00 per night, expected more. Definitely think the...

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Thank hrs1117
Charlotte, North Carolina
Reviewed 3 weeks ago

We stayed in a king room with a fireplace on November 11. The fireplace was great, but the room was not very clean. The wood blinds were extremely dusty with cobwebs. The tub bottom was extremely dirty, permanently stained. The tub took over 15 minutes to drain leaving you in standing water while showering. For $200.00 a night this was...

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Thank shroux02
Reviewed 4 weeks ago

Absolutely horrible bed; worst bed we have slept in our entire life! The bed sunk when you laid down and made all kinds of noise with every move. There was food or some sort of garbage in the railing that had obviously been there for quite some time as it had become hardened.

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Helpful?
Thank John S
AmyV-Tremont, General Manager at Tremont Lodge and Resort, responded to this review

Hello John, The comfort and well-being of our guests is our first priority here at Tremont Lodge, so please accept my apologies for the problems you report having with your bed, and thank you for taking the time to let us know about it so that we can get it fixed. We get so many compliments on our Serta Pillow-top...

Seattle, Washington
Reviewed 5 weeks ago

We were in town for a photographer's conference in late October, 2016. We registered late, so were weren't able to get into the main resort. This cabin was available so I went ahead and booked it, not really knowing what were getting. It turned out to be really nice. It's about two miles east of the resort down a side...

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Thank HenryHHenry
Miami
Reviewed 1 November 2016 via mobile

I stayd here for 5 days in October. Room was clean and was of the upgraded kind. I talked to others who had a Room which was not upgraded (yet) and they were not too happy. Staff is friendly. In room coffee machine was nice. Would have rated it 5 if breakfast was included. Wouldn't call it a resort though....

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Thank Tom D
Reviewed 31 October 2016

Chuck from Atlanta pretty much hit the nail on the head with this place. While it has the "potential" to be a resort and conference center it may take years and major $$$$ to bring it up to speed. I'm still shaking my head. We also were quoted one price upon or initial reservation them charged much more upon arrival...in...

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Thank Mark H
Reviewed 30 October 2016 via mobile

Rooms are Very Outdated. The air conditioner and TV did not work. Building is less than 20 feet from a busy road extremely loud road noise. The walls are paper thin. The shower is very small, the shower head was at my abdomen level. The rooms look nothing like the web site, this place is a dump. I'm very disappointed...

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Thank Localbeta

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Cades Cove Suite with Two King Beds and a Queen Sleep Sofa (30)
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Deluxe Two Queen Room (12)
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King Fireplace Suite with Sleep Sofa (23)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A new resort experience awakens on the peaceful side of the Smokies named Tremont Lodge & Resort. Open and accepting reservations, we are focused on providing each guest with a finely appointed room and the utmost care and service. Tremont Lodge & Resort is a unique 16 acre property with 132 hotel rooms, comprised of standard rooms as well as one and two bedroom suites. A total transformation has occurred with attention to every detail to make our guests welcome and comfortable. Each room and suite boasts new furnishings, carpeting, fixtures, flat screen televisions, a Keurig coffeemaker, fine linens, bedding and much more! Book your Group - as small as 10 for a Family Reunion or as large as 900 for a Convention or Wedding! This multi-property resort encompasses a Grand Lodge, featuring the original bar from the 1892 Chicago World's Fair, 132 Hotel Rooms & Suites, 30 Cabins and 92 RV sites, with the largest number of Waterfront RV sites in the area. Our Meeting Facilities are equipped with state of the art audio/visual capability, as well as the highest speed wireless internet connectivity available in our area, throughout the property. Tremont Lodge & Resort is the first in Townsend to earn the Tennessee Green Hospitality certification; this distinction is both stringent and audited. What does this mean to our guest? The Resort must actively conserve water, energy and sustain itself with as little impact to the environment as possible. Eco-friendly lodging is now available at the entrance to the Great Smoky Mountains! Enjoy our Concierge Service, allowing guests the convenience and care of booking outings with us. Fly fishing and trail guides with knowledge and history of the area are just some of the services that await you. Guests can experience a quiet and refreshing journey tubing down the Little River, with resort shuttle service to and from, or an afternoon in nearby Cades Cove, observing nature and history at it's best. Festivals abound in the Smokies affording you the opportunity to observe, photograph and enjoy the spring wildflowers, bluegrass music, fireflies lighting up the sky, fall foliage and so much more! To further pamper our guests, a full range of spa services will be added to The Resort in 2015, including body treatments, hot stone massages and holistic programs. Tremont Lodge & Resort looks forward to providing our guests with fine lodging and a variety of amenities & activities that will give you the backdrop to many fond memories to share with family and friends for a lifetime. ... more   less 

Additional Information about Tremont Lodge and Resort

Address: 7726 E Lamar Alexander Pkwy, Townsend, TN 37882-4039 (Formerly Valley View Lodge)
Region: United States > Tennessee > Townsend
Price Range: ₹ 5,618 - ₹ 10,288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tremont Lodge and Resort 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Valley View Hotel Townsend
Hotel Style:
#2 Green Hotel in Townsend
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Questions & Answers

Here's what travellers have asked, with answers from Tremont Lodge and Resort staff and other travellers.
9 questions
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Tampa, Florida
over a year ago
Gray
1 month ago

See all questions (9)

Questions? Get answers from Tremont Lodge and Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look elsewhere”
 of 5 bubbles fosgate3, 29 Nov 2016 | Read review
“try to get one close to the pools, its a large property”
 of 5 bubbles casabuenainvestments, 25 Nov 2016 | Read review
“Can't speak for the hotel, but this cabin is wonderful.”
 of 5 bubbles HenryHHenry, 4 Nov 2016 | Read review
“do not stay in building 5”
 of 5 bubbles P2829ZXmarkh, 30 Oct 2016 | Read review
“Don't bother- go elsewhere”
 of 5 bubbles ChuckAtlanta, 25 Oct 2016 | Read review
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