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BEST WESTERN Cades Cove Inn

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512 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Cades Cove Inn
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Showing 508: English reviews
Reviewed 18 February 2017

I was pleased with Gerry's reservation help on the phone. Requested a handicap accessible room with a walk-in shower, but to our disappointment we discovered upon arrival a handicap room with tub and shower. Not good. The first night the TV did not work so we went to bad at 8:30. The second night, the adjoining room needed remodeling and...

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Helpful?
1Thank nrfb
BWcadescove, Guest Relations Manager at BEST WESTERN Cades Cove Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are currently under going...

Reviewed 7 February 2017

This hotel is about 30 miles from Cades Cove. The staff were friendly and helpful. The rooms were a little dated and at first there was a strong air freshener smell, but improved when air was turned on. The breakfast was good.

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Helpful?
Thank Juanita S
BWcadescove, Guest Relations Manager at BEST WESTERN Cades Cove Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are currently under going...

Chattanooga, Tennessee
Reviewed 6 February 2017

This is an older hotel that has some recently remodeled rooms. The remodeled rooms have a synthetic laminate floor. The rooms are clean. Mine had a microwave and small refrigerator. The staff was helpful but not very well trained......couldn't handle a credit card credit on a billing mistake. This is a great location to the Great Smokey Mtns. National Park....

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Helpful?
1Thank John H
BWcadescove, Guest Relations Manager at BEST WESTERN Cades Cove Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are currently under going...

Atlanta
Reviewed 2 February 2017

This is an older property, two story, currently undergoing renovation bit by bit. My room had not been renovated; the carpet was very old, the lighting very low, almost cave-like, and the bed was comfortable, but used old fashioned sheet, blanket and bedspread arrangement. I always wonder in that case when the blanket and bedspread were last washed. Lots of...

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Helpful?
Thank ChuckAtlanta
BWcadescove, Guest Relations Manager at BEST WESTERN Cades Cove Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are currently under going...

Amelia, Ohio
Reviewed 15 January 2017 via mobile

Getting the claim to the best hotel in Townsend is not a hard thing to do. Not a lot of options on the quiet side of the Smoky's. This is a decent place, with a good breakfast, great prices, and a good location. Cons: beds are hard, outside hallways, lots of water pressure in the shower, and thin towels. I...

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Thank flydug
Crossville, Tennessee, United States
Reviewed 7 January 2017

We got in very late but we were greeted with a friendly check-in. Our room was very clean and spacious. The breakfast was great. The location was perfect for our plans. It was off the beaten path so we could relax. The price was very reasonable as well.

Review collected in partnership with Best Western
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Thank 68jen70
Shreveport, Louisiana
Reviewed 5 January 2017 via mobile

The room was very large, clean, quiet and recently remodeled. Bed and pillows were comfortable. Great assortment for a hot breakfast. The staff was cordial. The Steak and Trout restaurant across the street is wonderful. We will stay here again.

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1Thank Kathy J
Reviewed 5 January 2017

This hotel is convenient to Cade's Cove and is inexpensive, but nothing fancy. It met our needs. Our room was spacious and we had everything we needed, but it was nothing special. We did have a fridge and and a microwave, but a desk would have been nice. Service was ok but not really pleasant. Towels were like cardboard. Soap...

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Thank Jane Z
United States
Reviewed 3 January 2017

you need to be sure your staff cleans out the coffee pot each time. the filters were still in the coffee pot when I went to make my coffee. over all the room was clean and lots of space. didn't have water pressure in shower. But we enjoyed our stay

Review collected in partnership with Best Western
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Helpful?
Thank brendacN9238PN
BWcadescove, Guest Relations Manager at BEST WESTERN Cades Cove Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We apologize for your room...

Alabama
Reviewed 1 January 2017

My husband and I were having difficulty finding accommodations for us and our dog on a last minute trip to Townsend. The lady at Townsend Gateway Inn told us to try the Best Western since they didn't have any rooms....pet rooms. We were able to get a pet friendly room, last minute, with a good AAA discount. Although I do...

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Thank VeeBee66

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Select this great Best Western hotel in Townsend, Tennessee and enjoy a host of convenient amenities at a great value while traveling.The BEST WESTERN Cades Cove Inn in Towsend is ideally located approximately 20 miles from Pigeon Forge and Gatlinburg, on the "peaceful side" of the Smoky Mountains. This Townsend, Tennessee hotel is convenient to Maryville College, the University of Tennessee and Neyland Stadium. Visit the area's most popular attractions, such as Dollywood theme park, Cades Cove, Tuckaleechee Caverns and beautiful Great Smoky Mountains National Park.Each well-appointed room features free high-speed Internet access, free long distance access, toiletries, iron/ironing board, microfridge, coffee/tea maker and hairdryer. King size beds and other upgraded amenities such as Jacuzzi® tub and fireplace are available in select rooms. Enjoy our Hot Unbeatable FREE Breakfast Buffet.Our friendly staff is ready to ensure a comfortable and memorable stay. Make an online reservation today and save at this Townsend, Tennessee hotel! ... more   less 

Additional Information about BEST WESTERN Cades Cove Inn

Address: 7824 E Lamar Alexander Pkwy, Townsend, TN 37882-4027
Region: United States > Tennessee > Townsend
Price Range: ₹ 5,085 - ₹ 13,299 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Cades Cove Inn 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Econo Lodge Parkside
Econo Lodge Townsend
Townsend Econo Lodge
Hotel Style:
#3 Family Hotel in Townsend
#4 Romantic Hotel in Townsend
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Cades Cove Inn staff and other travellers.
9 questions
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Sweetwater, Tennessee
10 months ago
5 months ago
6 months ago
Elizabethtown, Kentucky

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Questions? Get answers from BEST WESTERN Cades Cove Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I checked and this motel would be high in the summer but in the off season it was pretty good price.”
 of 5 bubbles jlofton2016, 21 Mar 2017 | Read review
“Our room was on the first floor so we could back the car up to the door to load and unload.”
 of 5 bubbles nrfb, 17 Feb 2017 | Read review
“This is an old style where you park at the room. Downstairs is definitely an advantage”
 of 5 bubbles johnhB8864HO, 6 Feb 2017 | Read review
“Close to Cade's Cove”
 of 5 bubbles 296janez, 4 Jan 2017 | Read review
“Don't stay here if you want to sleep”
 of 5 bubbles Skennedy1964, 17 Nov 2016 | Read review
5 of 5