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I've been here in the past and enjoyed it. I made reservations about 2 months ago for this week. I requested that my cabin be beside my daughter in laws. When we arrived, they were not and was very disappointed but still had a good...More
A last minute vacation brought us to this location. We have stayed at many KOA through out the United States and this one is really beautiful. The grounds are well kept , the bathrooms have all been updated along with the shower rooms. Our cabin...More
Our second time here and this stay was even better than the first. The staff is beyond friendly. There had been some small updates to the cabins since our last visit in 2014. Also, the HOT water was plentiful this time. Spring for a cabin...More
We stayed in a deluxe cabin on the river for a week during the end of April 2017. The campground is immaculate. Everything is very well kept. The cabin was clean, neat and in very good shape. It comes with linens, dishes etc. It has...More
Extremely Rude Management to my daughter. She was scared of the man. We will never give them our money again. There are other campgrounds that appreciate their customers. I am suprised that KOA hasn't stepped in. We will start going back to Pigeon Forge .
4 Thank Garell F
Response from tgskoa, General Manager at Townsend / Great Smokies KOAResponded 16 May 2017
Hello Garell F. , can you please tell me what site number you were on and when you stayed at the Townsend Great Smokies KOA. This might help us in staff training. Thank you, Mark C., General Manager
As many said - call. But, FYI, the RV sites are ridiculously small, so even if they did allow, you might not want to! The best sites are actually the tent sites by the river. We didn't have a reservation the first night, but... More
As many said - call. But, FYI, the RV sites are ridiculously small, so even if they did allow, you might not want to! The best sites are actually the tent sites by the river. We didn't have a reservation the first night, but they let us put our truck camper into tent site 124. It was heaven, although no hookups. The second night we moved to another site with hookups, and really wished we had not. If you must have a full hook up site - try for 77-84, or 121. Those are the RV sites on the river. Also, depending on what you drive, be careful. Turning in off the highway you immediately get into a traffic jam. The office, a decorative plant area, the pool, the dumpsite, the parking for towed vehicles, are all within the first 50 feet of the entrance. And there are a couple of really hard turns, and a "one way" segment of the KOA road there that also complicate things for longer rigs.