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BEST WESTERN Spring Hill Inn & Suites

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173 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Arizona, United States
Reviewed 1 week ago

Have stayed at this hotel several times over the past 10 years and have always been very pleased. However, at this stay we were very disappointed with the customer service & lack of concern to our issues. The bed was the most uncomfortable we have every slept in (soft & lumpy), the toilet was in need of repair, housekeeping didn't...

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Helpful?
Thank 35joycew
peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

I'm sorry your stay with us was disappointing. We make ever effort to make all our guests comfortable and happy. We value you as a customer and hope you will come back and give us another try.

Reviewed 3 weeks ago via mobile

This was my first time ever I believe staying at a Best Western Hotel. The hotel was very clean and looked immaculate. It looked more like a grand hotel and the staff definitely were great. We worked late at night so we didn't get to partake of the breakfast offered but it was there if u wanted it. And it...

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Helpful?
Thank 2015Beaver
peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Thank you for the positive review. We are happy you found our hotel to be very clean and quiet. We look forward to seeing you when you return to Spring Hill.

St Louis, United States
Reviewed 3 weeks ago

This hotel is one of the better Best Western hotels we've stayed at. It has been remodeled, rooms are nice and clean, staff is friendly, and amenities are good. It is is an overall good value. They have recently installed an elevator so second floor is easily accessible. Although they just have an outdoor pool, it is nice and kept...

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Helpful?
Thank 58marvinr
peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Thank you for taking the time to write a review. Thank you for mentioning our friendly staff and that our rooms are nice and clean. We look forward to seeing you again next time you visit Spring Hill.

Chattanooga
Reviewed 3 weeks ago

Nice clean place to sleep, great free breakfast, eggs, the works. I have stayed for Business and a Hot Date with the wife. They have sweets with hot tubs ands a nice place to eat at the end of the Hotel.

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Helpful?
Thank Don J
peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Thank you very much for taking the time to write a review for us. We are pleased you found everything to your liking.

Johnson City, Tennessee
Reviewed 1 November 2016

The place was clean and quite. It is located in a convenient area and there is a nice restaurant right beside the property. The service was very good from the front desk to housekeeping. The breakfast was a welcome touch that we appreciated very much.

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Helpful?
Thank SusanStreetJCTN
peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Thank you for taking the time to write a review. We are so glad you enjoyed our breakfast and the our service was up to your standards. Thank you for ataying with us.

Indianapolis, Indiana
Reviewed 28 October 2016

We stay frequently at this hotel, as it is near family we visit. The hotel has always been clean, comfortable and well maintained. The staff is friendly and helpful. We will continue to stay at this hotel whenever we visit our daughter and her family.

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Helpful?
Thank sjm9548
peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Thank you for taking the time to write a review. Thank you for recognizing our helpful and friendly staff. We look forward to serving your needs next time your in Spring Hill.

Woodstock, Ontario, Canada
Reviewed 14 October 2016

Excellent location as well as quality of stay. Clean and pleasant rooms, good choice of Breakfast (Very impressed with the "Pancake Machine"!), all the shopping near by, and the best of all, in the midst of historical, civil War battleground surroundings. Southern hospitality and friendliness, as standard features. On the radar for the next visit.

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Helpful?
Thank Mike A
peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Thank you for writing a review. We are so glad you were impressed with our Pancake Machine. It is a great addition to our breakfast! We look forward to seeing you the next time you are in Spring Hill

Omaha, Nebraska
Reviewed 28 September 2016

This is a great hotel in a great location. The hotel is very clean and well kept both inside and outside. It was remodeled and they did a good job bringing it up to the 21st century. Room was excellent, bed very comfortable with all the amenities for this class of hotel. The breakfast had many, many choices from fresh...

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Helpful?
Thank Dave1425
peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

We appreciate you taking the time to write a review. We are pleased you found everything to your liking.

Lakemont, Georgia
Reviewed 24 September 2016

It seemed to be a remodeled motel and there were still small signs of age, but all in all it's a good night's sleep in a safe area. The staff was very friendly and helpful, even the cleaning lady was very pleasant which is unusual. We ate breakfast one morning while we were there and it was the typical motel...

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Helpful?
Thank majac3356
peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

We appreciate you taking the time to write a review about our property. Thank you for mentioning our friendly staff. They work hard to make our hotel a clean, warm and comfortable property.

Reviewed 20 September 2016 via mobile

First time staying at a Best Western in about 20 years and I can honestly say that it was a much better experience. The hotel was clean, the room was a very nice size and the bed was very comfortable. Breakfast was standard fair....nothing exceptional. The hotel was easy to get to and was very quiet. I would definitely stay...

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Helpful?
Thank Sheri H
peter p, Manager at BEST WESTERN Spring Hill Inn & Suites, responded to this review

Thank you for taking the time to write a review. We are happy you had a good experience. We hope to be able to serve you the next time you are in Spring Hill.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Tennessee hotels are known for their southern hospitality, and our Spring Hill hotel sets the bar high with world-class service. Take a day trip to the Jack Daniels Distillery 40 miles away, the Historic Mule Day Event ten miles away or we're just ten minutes away from the historic town of the 11th U.S. President, Mr. James Polk and historic Civil War historic places. The Tennessee Country Ham Festival every fall is another must-see event. At our Spring Hill Lodging, guest satisfaction is our number one priority, and we go the extra mile to make it happen. We offer a very friendly staff with southern hospitality that wants to make guests feel at home. Spring Hill hotels are close to Music City, Nashville is just 30 minutes away, and the US Space and Rocket Center is one hour away. Spring Hill, TN hotels are near the historic Carter House, Rippavilla Plantation, and Walk the Franklin Battlefield on November 30th 1864, all just ten minutes away. Tennessee hotels are surrounded by rich culture and history, and our Spring Hill hotel also offers an unbeatable location. Business travelers with General Motors Spring Hill Manufacturing Facility, the Farm Bureau Headquarters eight miles away, Northfield Call Center and the University of Tennessee Agriculture Research Facility a mile and a half away, all enjoy having quick, easy commutes. We're a General Motors employees and contractors preferred property. Many Civil War historical sites are nearby, and our Spring Hill hotel is popular with history buffs. If you want the best in service and quality while on your trip, count on us to deliver. We take hospitality seriously and want to ensure that each guest has a memorable stay. Whether you're here for business or pleasure, you deserve peace and quiet. We do our best to ensure guests at our Spring Hill hotel are cared for. Whatever you need, our staff will do their best to deliver. Depend on world-class service and spacious accommodations for your next trip. You deserve it. Reserve a well-appointed room at BEST WESTERN Spring Hill Inn & Suites today! ... more   less 

Additional Information about BEST WESTERN Spring Hill Inn & Suites

Address: 104 Kedron Pkwy, Spring Hill, TN 37174-4404 (Formerly Holiday Inn Express)
Region: United States > Tennessee > Spring Hill
Price Range: ₹ 9,949 - ₹ 11,438 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Spring Hill Inn & Suites 2.5*
Number of rooms: 52
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Also Known As:
Best Western Spring Hill
Spring Hill Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Spring Hill Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the ground floor”
 of 5 bubbles mrchips007, 16 Nov 2016 | Read review
“Liked our room on ground floor of the pool side. Kitchen was nice.”
 of 5 bubbles christinehJ5606DP, 13 Sep 2016 | Read review
“nice place ineffective staff”
 of 5 bubbles B6900DJgregc, 26 Jul 2016 | Read review
“Request first floor if you cannot walk up a flight of stairs- no elevators”
 of 5 bubbles hmcfall711, 27 Jun 2016 | Read review
“I prefer the suites, they are large and comfortable and close to the pool.”
 of 5 bubbles steveyantiss, 15 Jun 2016 | Read review
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