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Hilton Garden Inn Nashville/Smyrna

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Traveller (38)
Room & Suite (34)
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Overview
  • Excellent62%
  • Very good20%
  • Average9%
  • Poor6%
  • Terrible3%
Travellers talk about
“great hotel”(29 reviews)
“wonderful stay”(7 reviews)
“the hotel staff”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Nashville/Smyrna
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Nashville/Smyrna
Special Offer: Double Points, Every Stay
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (559)
There are newer reviews for Hilton Garden Inn Nashville/Smyrna
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334
110
54
36
20
Show reviews that mention
All reviewsgreat hotelwonderful staythe hotel staffrecommend this hotelomeletroom was cleanbreakfast stafffamily reunionthe entire staffking roomright next doorrestaurants and shoppingdefinitely stay here againstaff was friendlypool and hot tubfront desk stafffitness center
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11 - 15 of 554 reviews
Reviewed 4 weeks ago

The hotel was well kept and clean and also right beside the interstate. The hotel staff was kind to myself and my children and we were always greeted with a friendly smile. The breakfast was top notch and enjoyed by the whole family and the...More

Review collected in partnership with Hilton Garden Inn
Thank purplepenguin2018
Response from KanaHotelGroup, Manager at Hilton Garden Inn Nashville/SmyrnaResponded 4 weeks ago

We are glad you and your family enjoyed staying with us here at the Hilton Garden Inn Nashville/Smyrna. Your good review is appreciated and we look forward to hosting you again here at the Hilton Garden Inn Nashville/Smyrna.

Reviewed 26 April 2018 via mobile

Arrived on a Friday, near 4p. Check in was easy and quick. Staff was very friendly the whole weekend. We got an Accessible king room because I wanted my little one to have room to run and play. The room was plenty big enough. The...More

Thank Staci B
Response from KanaHotelGroup, Manager at Hilton Garden Inn Nashville/SmyrnaResponded 27 April 2018

Thank you for being a HH member. We’re always working to improve our product and services and we appreciate you taking the time to share your experiences. Please know your comments are taken very seriously and will be acted upon. Please accept our sincere apologies...More

Reviewed 23 April 2018

Passing through on a trip from Florida to Michigan. Clean rooms, efficient staff. We had breakfast plans with friends in Nashville so we did not partake in breakfast. The location was easy on/off the highway which made it a convenient stop. Would stay here again.

Review collected in partnership with Hilton Garden Inn
Thank 107bethe
Response from KanaHotelGroup, Manager at Hilton Garden Inn Nashville/SmyrnaResponded 24 April 2018

We are glad you had some time to meet with your friends on your trip. Your good review is appreciated and we look forward to hosting you again here at the Hilton Garden Inn Nashville/Smyrna.

Reviewed 3 April 2018

I booked and paid for a double queen room and was given a king with a pull out sofa. When I called the front desk the check in person told me it was an internet mix up and the king room was a more expensive...More

Review collected in partnership with Hilton Garden Inn
Thank Mabhbw2018
Response from KanaHotelGroup, Manager at Hilton Garden Inn Nashville/SmyrnaResponded 3 April 2018

We apologize that you were not satisfied with your guest room assignment. We're working with our staff to address your concerns and apologize for the inconvenience. It's our goal to ensure guests are comfortable and taken care of and your feedback will certainly help us...More

Reviewed 31 March 2018 via mobile

We stopped for the night after a ridiculous long time on the road. From the beginning to the end this place was really amazing. The service was great and prompt. The rooms were clean and nicely updated. The showers had great water pressure. We normally...More

Thank Dawn H
Response from KanaHotelGroup, Manager at Hilton Garden Inn Nashville/SmyrnaResponded 2 April 2018

Thank you for complementing the service we provide here at the Hilton Garden Inn Nashville/Smyrna. We are glad we were here for you after your long day. Your good review is appreciated and we look forward to hosting you again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$ 120 - US$ 207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Smyrna
#2 Business Hotel in Smyrna
#4 Romantic Hotel in Smyrna
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 120 - US$ 207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Smyrna
#2 Business Hotel in Smyrna
#4 Romantic Hotel in Smyrna
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (38)
Room & Suite (34)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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DentalDiva67
2 May 2016|
AnswerShow all 4 answers
Response from lisa r | Reviewed this property |
we did not even go to the pool, sorry, cannot answer. I'm sure if you call the hotel they will help you out.
1
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Room Tips
"If you are a Hilton Honors member, you can select your room in advance"
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"Meredith works overnight, go chat with her she is the friendliest and sweetest person working there!!"
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"Try to avoid the pregnant lady working in the morning, many of our issues were due to errors that she makes."
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"I was on the first floor and it was quiet even with a bus load of teenagers in a soccer tournament."
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