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Hilton Garden Inn Nashville/Smyrna

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#2 of 12 Hotels in Smyrna
Certificate of Excellence
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Hilton Garden Inn Nashville\/Smyrna
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454 Reviews from our TripAdvisor Community

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Showing 450: English reviews
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Reviewed 3 days ago NEWvia mobile

Rooms were smaller than I'd expected which was ok but the beds were so hard I was unable to sleep we were in town for 2 nights so I left exhausted the staff and food was great a little expensive but tasty

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Helpful?
Thank Christina L
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are constantly monitoring the performance of our hotel. Thank you for taking the time to share your experience and for providing us with feedback about your recent stay. Once again, the time taken along with the effort made to share your observations with us is most appreciated and allows us to continually improve and are vitally important in helping...

Newburgh, Indiana
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We were in town for soccer tournament and enjoyed our stay at this Hilton Garden. Joy at the front desk was a pleasure to work with. She was very polite and accommodating when needed. We were able to check in before our games, cook to order breakfast with vouchers were awesome for the players as well as health conscious parents....

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Helpful?
Thank harmonquinn
About Hotel's Favourite Review
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for complimenting our staff here at the Hilton Garden Inn Nashville/Smyrna. We will be sure to let them know of your good review. Your good review is appreciated and we look forward to your next visit.

Delmar
Reviewed 1 week ago

The hotel staff was very courteous and professional during the check-in process. However the main complaint that we have is in reference to the uncomfortable bed which was very hard and noisy. For that reason, I would not choose to stay at this location again unless it gets renovated to include new beds.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lisa J
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We apologize for your uncomfortable night. We will take your comments into consideration. Thank you for reviewing our hotel and we hope you will consider staying here again in the future.

Reviewed 3 weeks ago

Beautiful hotel with clean rooms and great staff. The hotel is in a great location and the hotel is very tastefully decorated. Great breakfast and staff goes above and beyond to accommodate clients. The kids used the bar area and tech areas very nice.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tammi B
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We thank you and your family for staying here at the Hilton Garden Inn Nashville/Smyrna. Your good review is appreciated and we hope to see you again in the future.

Fayetteville, Georgia
Reviewed 3 weeks ago

The hotel was clean and well maintained. I enjoyed the made to order breakfast items. The hotel is close to the freeway, a strip mall and numerous restaurants. The staff was all very friendly. I had a wonderful stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Traci B
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for letting us know you enjoyed staying here at the Hilton Garden Inn Nashville/Smyrna. Your good review is appreciated and we hope to see you again.

Vancouver, Washington
Reviewed 3 weeks ago

I found this hotel to be very comfortable, the front desk and restaurant staff were very attentive and hospitable, no complaints there. The exercise room was small but has good equipment that's adequate for a cardio workout. If in the area again I'd stay here again without hesitation. If there was any area they could improve on it'd be housekeeping....

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Helpful?
Thank Jay W
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We apologize for the mix up with the K-cups. We are glad you enjoyed the rest of your stay and hope to be hosting you again soon. Thank you for your good review.

Centerville, Tennessee
Reviewed 4 weeks ago

We couldn't of had a better stay. The staff was super friendly. The entire hotel was spotless clean. Our rooms were exactly what we wanted & more. Everyone made our stay so much better! Highly recommended !

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank amandagN9295JG
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for the kind words regarding our staff. We pride ourselves in being service professionals and are glad you enjoyed your stay.Thank you for your good review and we look forward to your next visit her at the Hilton Garden Inn Nashville/Smyrna.

Atlanta, Georgia
Reviewed 4 weeks ago

This HGI is the same as all the others, very nice and comfortable (with a few exceptions). The AC is inconsistent, while awake and moving around the AC runs, at night it didn't kick-on once even though the temp was climbing (me no likey)! Shower stall needs to be scrubbed with some bleach and comet, it had a dark tinge...

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Helpful?
Thank DJ82184
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you We do everything we can to ensure our guests enjoy our hotel. With that said,...

Mundelein, United States
Reviewed 22 February 2017

We had a great stay at the Smyrna Hilton Garden Inn. We we in town to visit our son and really enjoyed our stay here. Clean rooms with nice amenities. Pool and spa area were always stocked with plenty of towels and kept clean. We enjoyed the breakfast and thought it was more than worth the additional cost. The staff...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jamiex2017
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad you enjoyed your visit with your son and that you had a good stay here with us. We would like to invite you back again soon. Thank you for your good review.

Corinth, United States
Reviewed 22 February 2017

The hotel was right off Interstate 24. We liked the location it was well lit and safe. The lobby area was inviting and has an indoor pool which my daughter enjoyed. We had some issues with canceling a reservation and using our Hilton honors points but a manager was nice and helpful. We would probably stay her again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Natalie K
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad you and your family enjoyed your stay and that we were able to help with the problem you encountered. Thank you for your good review and we look forward to seeing you again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Nashville/Smyrna

Address: 2631 Highwood Blvd, Smyrna, TN 37167-9303
Region: United States > Tennessee > Smyrna
Price Range: ₹ 8,540 - ₹ 14,081 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nashville/Smyrna 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Hilton Garden Inn Nashville/Smyrna Hotel Smyrna
Hilton Garden Inn Smyrna
Hilton Smyrna
Smyrna Hilton
Hotel Style:
#2 Business Hotel in Smyrna
#4 Romantic Hotel in Smyrna
#4 Family Hotel in Smyrna
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Nashville/Smyrna staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Nashville/Smyrna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get room away from freeway side.”
 of 5 bubbles nmata, 20 Nov 2016 | Read review
“They only have five floors recommend something on that level.”
 of 5 bubbles JEFFH263, 14 Nov 2016 | Read review
“Quiet environment.”
 of 5 bubbles GerryPhilippe, 18 Aug 2016 | Read review
“If you don't need 2 beds, get a king room b/c you will have more space inside the room.”
 of 5 bubbles JRees67, 25 Jul 2016 | Read review
“Be sure to note that Smyrna is on Central Time, since you've most likely been in the Eastern time zone on your trip there.”
 of 5 bubbles Sunshinier, 16 May 2016 | Read review
5 of 5