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Resort at Governor's Crossing

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1,037 Reviews from our TripAdvisor Community

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There are newer reviews for Resort at Governor's Crossing
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Showing 1,034: English reviews
Lebanon, Tennessee
Reviewed 19 February 2015

My only complaints would be the lack of hangers in the closets and the lack of ashtrays on the patios. I am a smoker. I do not smoke in my home so only smoking on the patio was no problem, even in 25 degree weather. It was well protected and comfortable. I had to go out and buy hangers and...

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Helpful?
1Thank Kate S
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for taking the time to share your thoughts with us! Feedback from our guests is of the utmost importance to us as it gives us a true representation of how we are performing as a property. Sally will be so pleased to learn that her dedication to guest satisfaction was welcomed and appreciated by you and your family....

Reviewed 18 February 2015 via mobile

My family and I stayed at the hotel for two nights. We was only going to stay one night but it was such a nice hotel we decided stay an extra night plus they gave us a great deal to stay another night. The room was clean and indoor pool area was very clean. Staff was extremely friendly and helpful....

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Helpful?
Thank Immetheonly1
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for taking the time to tell us about your stay! We value our guests' feedback and appreciate every comment we receive whether they be good or not. We apologize for not having made sure that your unit had the necessary painting completed before your arrival but are glad that you were able to witness firsthand the steps we...

Roswell, Georgia
Reviewed 18 February 2015 via mobile

Bad snowy weather kept us from getting to our cabin so we had to find a place to stay overnight--did a Google search and found this hotel--comfy bed, in suite washer/dryer and kitchenette--very reasonable price for the amenities--we were checked out by Sally with a big smile😃

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Helpful?
Thank violalovey
THeResort, Manager at Resort at Governor's Crossing, responded to this review

From all of us here at The Resort, thank you so very much for sharing your experience! It is always nice to know that our hard work and dedication to complete guest satisfaction is noticed and appreciated. Sally will be thrilled to know that she made an impression on your stay with us! We are glad that you found the...

Huntsville, Tennessee
Reviewed 12 February 2015

The kids love this place ,,, staff always so nice great job guys we will be back again and again we came here with the Fairview ball team from Scott co Tennessee witch took home the state champs title way to go boys this is there 5th stay at this motel they always have a last

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Thank nanahutson
THeResort, Manager at Resort at Governor's Crossing, responded to this review

From all of us here at The Resort @ Governor's Crossing, thank you for the kind words and vote of confidence. We enjoyed having all of the participants in the Tournament stay with us and hope that we will continue to be your first choice for a place to stay for many years to come! Have a wonderful day and...

Reviewed 12 February 2015 via mobile

Absolutely loved it. Will definitely stay there again. Chose it because of the kitchen, indoor water park, and price. Can't go wrong here. Location close to everything including downtown Gatlinburg. Only regret was we didn't get to stay longer and enjoy the indoor waterpark more. Went for my 3 yr old birthday and she had a blast!

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Helpful?
Thank Amy K
THeResort, Manager at Resort at Governor's Crossing, responded to this review

From the entire staff of The Resort @ Governor's Crosssing, thank you so very much for taking the time to share your experience with us! It is fantastic to know that our hard work and dedication to 100% Guest Satisfaction is paying off. We are glad that you were able to take advantage of all of the amenities we have...

Reviewed 6 February 2015 via mobile

The condo was very clean and comfortable. All the staff were friendly and helpful. The indoor water park was clean,warm and well lit. We have stayed many times and always had a great experience. There was a minor leak in the refrigerator. With a front desk call, maintenance arrived within 15 minutes and fixed it.

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Helpful?
Thank thewrite1
THeResort, Manager at Resort at Governor's Crossing, responded to this review

It is so wonderful to know that you have always enjoyed your time staying with us. We all work so very hard to ensure that every guest feels the same way as you after they leave us. We are sorry to hear that you experienced an issue with the refrigerator but we are glad to know that our repair of...

Reviewed 24 January 2015

Besides the under supervised church group children above us and in the water park - we had a blast.Ages 10-12-20-are my kids ages ...We are always enjoying deals and discounts from there. Love the clean -safe-atmosphere

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1Thank Jackintheboc
THeResort, Manager at Resort at Governor's Crossing, responded to this review

On behalf of the entire staff of The Resort, thank you for taking the time to tell us about your stay! We are so sorry that your vacation experience was interrupted by the church group that was staying with us. We always do everything possible to ensure that our groups are mindful of our other guests but sometimes our efforts...

The Woodlands, Texas
Reviewed 22 January 2015

We don't often rent condos, but I was looking for a way to accommodate a third adult while offering privacy for my husband and me, and The Resort fit our needs well. Although the address says Sevierville, it borders on Pigeon Forge. I liked that it was set back from the main drag with the incumbent lights and noise. But...

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Thank Anita V
THeResort, Manager at Resort at Governor's Crossing, responded to this review

We are so pleased that you enjoyed your time with us! Our number one goal is to provide a clean, comfortable, and reasonably priced condo for all of our guests and it feels good to know that we did just that for you. Our location is one of the most highly praised conveniences by our guests and it's good to...

Valdosta, Georgia
Reviewed 20 January 2015

We decided to take a trip to Pigeon Forge/Gatlinburg area on short notice and began researching for a place to stay. We usually stay in a cabin but we had a 16 year old along this time so thought we would go for a hotel with a waterpark attached. While looking at this location I found they had a 'make...

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1Thank adwmtw
THeResort, Manager at Resort at Governor's Crossing, responded to this review

It is so wonderful to hear that your stay with us was as enjoyable as you stated! We all work so very hard to ensure that our guests have an experience such as yours! We certainly understand your feelings towards the breezeway from the Phase 1 building to the indoor water park but due to the construction of the building...

Reviewed 19 January 2015 via mobile

I found that the increase in price is their indoor waterpark. Problem is the water in the indoor park is freezing. I took my son for his 2nd bday party and he couldnt play in the water he was shaking so bad. The room was spacious, the kitchen was convenient convenient, and the staff was nice. Id visit in the...

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2Thank Spongegirl
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you so very much for taking the time to share your thoughts with us! Feedback from our guests, whether it be good or bad, is of the utmost importance to us. We are glad that you found your room to be spacious and the kitchen convenient. We are so very sorry that you did not enjoy the indoor water...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Resort at Governor's Crossing offers 165 units for the perfect vacation. Our guest units can sleep from 2 to 14 and are equipped with full kitchens, baths with jetted tubs, modern decor and DVD players. The whole family will enjoy our year round climate controlled indoor water park and our seasonal outdoor water park with 5 pools, two hot tubs, high speed water slides, sauna, and a 250 foot lazy river. Be it a family vacation, weekend getaway, or a business trip you can rest assured that you have made the right choice when selecting to stay at The Resort at Governor's Crossing when looking for accommodations in the Smokies. ... more   less 

Additional Information about Resort at Governor's Crossing

Address: 225 Collier Dr, Sevierville, TN 37862-6911
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: ₹ 5,721 - ₹ 15,325 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Resort at Governor's Crossing 3.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Resort At Governor`s Crossing Hotel Sevierville
The Resort At Governors Crossing
Governors Crossing Resort
Governor's Crossing
Resort Governors Crossing
Hotel Style:
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Resort at Governor's Crossing staff and other travellers.
12 questions
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louisville, ky
3 months ago
alabama
Mount Airy, Georgia
Weston, Florida
Cincinnati, Ohio
2 months ago

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Questions? Get answers from Resort at Governor's Crossing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are going for a condo, choose the king size”
 of 5 bubbles K9887CElisas, 16 Nov 2016 | Read review
“Park on the ends of the lots, to prevent the long walks around the pool, if you're in building one.”
 of 5 bubbles 1MattH1, 7 Nov 2016 | Read review
“Get a room with pool view to enjoy the balcony”
 of 5 bubbles JimmyH537, 2 Nov 2016 | Read review
“If you are looking for great pool access then you one a room on the 1st floor.”
 of 5 bubbles McCoyfamily, 1 Nov 2016 | Read review
“Request pool side if possible.”
 of 5 bubbles lv24wh, 27 Oct 2016 | Read review
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