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Resort at Governor's Crossing

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Traveller (452)
Room & Suite (189)
Pool & Beach (96)
Overview
225 Collier Dr, Sevierville, TN 37862-6911 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.5 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,427)
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1,423 results
Traveller rating
840
314
121
72
76
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LanguageEnglish
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840
314
121
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76
Show reviews that mention
All reviews full kitchen lazy river bedroom condo pool attendant water slides washer and dryer pool area pigeon forge indoor waterpark fresh towels great for kids living area putt putt all ages sleeper sofa toilet paper family vacation
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1 - 5 of 1,423 reviews
Reviewed 1 week ago

Let me start by saying the ladies at the front desk were very polite and welcoming. I arrived to check into the hotel on October 14th sometime after lunch. The ladies were very nice and I was optimistic about my stay here. Upon entering the...More

Thank SheaRou
Response from HEATHER C, Manager at Resort at Governor's CrossingResponded 1 week ago

We offer a heartfelt apology that this issue happened while on vacation and staying with us. We looking into this situation and agree we wished your first impression was better. We want you to know that you are not overlooked and unimportant , we take...More

Reviewed 2 weeks ago

My family of five which included an 18 month old granddaughter stayed here from Sunday to Sunday and it was one of the best vacations we have been on. It is located off the parkway and close to many shopping locations, restaurants and entertainment venues....More

1  Thank Eddie W
Response from HEATHER C, Manager at Resort at Governor's CrossingResponded 2 weeks ago

Thank you Eddie for staying with us and writing such a great review. Our top priority is to make sure guest and their families enjoy their time with us. We are glad we were quickly able to fix any issues that arose. We are adding...More

Reviewed 4 weeks ago

This was our second stay at this resort, and once again we found it to be clean and comfortable. The two-bedroom, two-bath unit was spacious and well furnished with everything we needed. Everyone we met on the staff—from the front desk to housekeeping to maintenance—was...More

Review collected in partnership with this hotel
1  Thank Maukenites
Response from HEATHER C, Manager at Resort at Governor's CrossingResponded 3 weeks ago

Thank you again for choosing to stay with us for a second stay. We are glad you enjoyed the 2 bedroom condo and we love when our guest feel at home with us. We look forward to seeing you again soon. Heather, Customer Service Agent

Reviewed 4 weeks ago via mobile

Let me begin by saying that we have a 3 year old. He was too small for the 2 indoor slides, but he enjoyed the sprinklers. The indoor and out door pool area is very nice, but “waterpark” is a bit exaggerated. The room was...More

1  Thank kdslewis .
Response from HEATHER C, Manager at Resort at Governor's CrossingResponded 4 weeks ago

Thank you for taking the time to review and we are glad you kid enjoyed the children's play area. We will be adding an additional play area for children to open Spring 2019, Adventure Springs. Hopefully you can bring your family back to enjoy that....More

Reviewed 4 weeks ago

We enjoyed our stay very much. The only pitfall was that people were very very loud at the pool until after 11 o’clock every night. The manager had to kick them out since 11 o’clock closing time. If you like to go to bed early...More

Review collected in partnership with this hotel
Thank crystal5678
Response from HEATHER C, Manager at Resort at Governor's CrossingResponded 4 weeks ago

Thank you for the 4 star review. We are glad you enjoyed your time with us and got to enjoy the pool, waterslides and playground. We look forward to seeing you again soon.

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About
Description
The Resort at Governor's Crossing offers 165 units for the perfect vacation. Our guest units can sleep from 2 to 14 and are equipped with full kitchens, baths with jetted tubs, modern decor and DVD players. The whole More family will enjoy our year round climate controlled indoor water park and our seasonal outdoor water park with 5 pools, two hot tubs, high speed water slides, sauna, and a 250 foot lazy river. Be it a family vacation, weekend getaway, or a business trip you can rest assured that you have made the right choice when selecting to stay at The Resort at Governor's Crossing when looking for accommodations in the Smokies. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Family
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Family
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
165
Price range
US$ 91 - US$ 286 (Based on Average Rates for a Standard Room)
Also Known As
Resort At Governor`s Crossing Hotel Sevierville
,
The Resort At Governors Crossing
,
Governors Crossing Resort
,
Governor's Crossing
,
Resort Governors Crossing
Location
United States > Tennessee > Sevier County > Sevierville
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Family
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
165
Price range
US$ 91 - US$ 286 (Based on Average Rates for a Standard Room)
Also Known As
Resort At Governor`s Crossing Hotel Sevierville
,
The Resort At Governors Crossing
,
Governors Crossing Resort
,
Governor's Crossing
,
Resort Governors Crossing
Location
United States > Tennessee > Sevier County > Sevierville
Photos
Traveller (452)
Room & Suite (189)
Pool & Beach (96)
Dining (1)
Amenities (43)
Outdoor Waterpark (23)
Family and Play Areas (19)
Indoor Pool (12)
Show More 
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Questions & Answers
Ask a question
GCWF
3 October 2018|
AnswerShow all 5 answers
Response from HEATHER C | Property representative |
No, wristband needed currently but in 2019 there will be.
0
Votes
GCWF
3 October 2018|
AnswerShow all 5 answers
Response from alyssaneavitt | Reviewed this property |
Nope, the indoor pool is only accessible from inside the resort and the outdoor pool in the middle of a big semi circle made by the buildings. No wrist bands required.
1
Vote
Matt T
12 August 2018|
AnswerShow all 3 answers
Response from vonfaknam | Reviewed this property |
There are height and weight minimums and I believe suggested maximums posted by the slides. I don't remember what they are though. There are not attendants by the outdoor slide and only at the bottom of the indoor slides
0
Votes
Room Tips
"People were very loud at the pool until at least 11 o’clock every night so if you value your sleep get up..."
crystal5678
4 weeks ago
Read review
"Request a room with a pool or street view"
tw62
28 Sep 2018
Read review
"best view rooms are pool view in building 1. you get a view of the mountains"
ckellyrn
16 Sep 2018
Read review
"Ask for room away from construction."
215josephs
30 Aug 2018
Read review
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