We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Resort at Governor's Crossing

Overview
225 Collier Dr, Sevierville, TN 37862-6911 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Reviews (1,437)
Filter reviews
1,433 results
Traveller rating
844
317
123
72
77
Traveller type
Time of year
LanguageEnglish
More languages
844
317
123
72
77
Show reviews that mention
All reviews full kitchen lazy river bedroom condo pool attendant water slides washer and dryer pool area pigeon forge indoor waterpark great for kids living area all ages sleeper sofa tanger outlets family vacation hot tub definitely stay here again
FilterEnglish
Updating list...
1 - 5 of 1,433 reviews
Reviewed yesterday via mobile

This was our first visit here and we enjoyed it. We were able to check in early and the front desk staff were very nice. We had a small suite with a queen bed and our room was clean.We were traveling with a small child...More

Date of stay: December 2018
Thank 935hollyc
Reviewed yesterday

Upon arrival got a call asking if room ok. First glance, it was. Left our stuff and went to eat. King room freezing upon return. Balcony door was open. Safety lock would not work. Cold all night never warmed up. Other room was warm. Uneven...More

Date of stay: December 2018
Thank Moose8
Reviewed 6 days ago

The Resort is our favorite place to stay! The location is so convenient and the prices are super reasonable for all the amenities and spaciousness of the rooms. We have stayed in the king studio, a one bedroom and a two bedroom and were pleased...More

Date of stay: November 2018
Thank HPartyof3
Response from TheResort_GM, General Manager at Resort at Governor's CrossingResponded 4 days ago

Thank you for the great review. We love to get this kind of feedback from our guest. We have many different room types to fit all you family needs. With our kitchen remodel project this winter and our new building opening this Spring we giving...More

Reviewed 6 days ago

Our daughter was trapped in their sofa bed. We rented this room because it had a sofa sleeper bed for our adult handicapped daughter who travels with us. However, when we extended the sleeper bed, we found that it was defective and was at an...More

Date of stay: December 2018
Thank MDScubaDiver
Response from TheResort_GM, General Manager at Resort at Governor's CrossingResponded 4 days ago

I would like to apologize for the inconveniences during your stay. I would like to talk to you and find out more details about the concerns you had with the room and staff. I have tried to make contact with you by phone but I...More

Reviewed 6 days ago

Room was everything you'd expect for the price. Not fancy, but not shabby either. Good clean accommadations. Would stay here again. Liked the location and the staff was very polite! If you have children, there is a lot to do right on the property. Indoor/outdoor...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Maps42158949665
Response from TheResort_GM, General Manager at Resort at Governor's CrossingResponded 5 days ago

Thank you for the great review. With our kitchen remodel project this winter and our new building opening this Spring we giving our guest a more modern, updated room to enjoy during their stay. We are expanding our outdoor water park and adding Firefly Cove.These...More

View more reviews
About
Description
The Resort at Governor's Crossing offers 165 units for the perfect vacation. Our guest units can sleep from 2 to 14 and are equipped with full kitchens, baths with jetted tubs, modern decor and DVD players. The whole More family will enjoy our year round climate controlled indoor water park and our seasonal outdoor water park with 5 pools, two hot tubs, high speed water slides, sauna, and a 250 foot lazy river. Be it a family vacation, weekend getaway, or a business trip you can rest assured that you have made the right choice when selecting to stay at The Resort at Governor's Crossing when looking for accommodations in the Smokies. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Family
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Family
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
165
Price range
US$ 78 - US$ 241 (Based on Average Rates for a Standard Room)
Also Known As
Resort At Governor`s Crossing Hotel Sevierville
,
The Resort At Governors Crossing
,
Governors Crossing Resort
,
Governor's Crossing
,
Resort Governors Crossing
Location
United States > Tennessee > Sevier County > Sevierville
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Family
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
165
Price range
US$ 78 - US$ 241 (Based on Average Rates for a Standard Room)
Also Known As
Resort At Governor`s Crossing Hotel Sevierville
,
The Resort At Governors Crossing
,
Governors Crossing Resort
,
Governor's Crossing
,
Resort Governors Crossing
Location
United States > Tennessee > Sevier County > Sevierville
Photos
Traveller (453)
Room & Suite (202)
Pool & Beach (100)
Dining (1)
Amenities (43)
Outdoor Waterpark (23)
Family and Play Areas (19)
Indoor Pool (12)
Show More 
Nearby
Nearby HotelsSee all 20 nearby hotels
Holiday Inn Express & Suites Pigeon Forge - Sevierville
513 reviews
.48 km away
Oak Tree Lodge
389 reviews
1.17 km away
The Lodge at Five Oaks
148 reviews
1.29 km away
Sleep Inn
366 reviews
1.52 km away
Nearby RestaurantsSee all 208 nearby restaurants
Chick-fil-A
388 reviews
.92 km away
The Chop House
1,363 reviews
.92 km away
Texas Roadhouse
508 reviews
.26 km away
The Roaming Gnome Pub & Eatery
296 reviews
.36 km away
Nearby AttractionsSee all 169 nearby attractions
Hillside Winery
985 reviews
.03 km away
Tanger Outlets Sevierville
2,136 reviews
.98 km away
Rainforest Adventures
1,132 reviews
.55 km away
NASCAR SpeedPark Smoky Mountains
1,459 reviews
.82 km away
Questions & Answers
Ask a question
GCWF
3 October 2018|
AnswerShow all 5 answers
Response from TheResort_GM | Property representative |
No, wristband needed currently but in 2019 there will be.
0
Votes
GCWF
3 October 2018|
AnswerShow all 6 answers
Response from alyssaneavitt | Reviewed this property |
Nope, the indoor pool is only accessible from inside the resort and the outdoor pool in the middle of a big semi circle made by the buildings. No wrist bands required.
1
Vote
Matt T
12 August 2018|
AnswerShow all 3 answers
Response from vonfaknam | Reviewed this property |
There are height and weight minimums and I believe suggested maximums posted by the slides. I don't remember what they are though. There are not attendants by the outdoor slide and only at the bottom of the indoor slides
0
Votes
Room Tips
"Rooms could use a little updating. Was told that is in the works!"
Maps42158949665
6 days ago
Read review
"People were very loud at the pool until at least 11 o’clock every night so if you value your sleep get up..."
crystal5678
10 Oct 2018
Read review
"Request a room with a pool or street view"
tw62
28 Sep 2018
Read review
"best view rooms are pool view in building 1. you get a view of the mountains"
ckellyrn
16 Sep 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing