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Resort at Governor's Crossing

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Traveller (442)
Room & Suite (188)
Pool & Beach (93)
Overview
  • Excellent60%
  • Very good22%
  • Average8%
  • Poor5%
  • Terrible5%
Travellers talk about
“full kitchen”(131 reviews)
“lazy river”(113 reviews)
“bedroom condo”(74 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,394)
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1,390 results
Traveller rating
820
307
117
72
74
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Time of year
LanguageEnglish
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820
307
117
72
74
Show reviews that mention
All reviewsfull kitchenlazy riverbedroom condopool attendantwater slideswasher and dryerpool areapigeon forgeindoor waterparkfresh towelsgreat for kidsliving areaall agessleeper sofatoilet paperhot tubfamily vacation
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1 - 5 of 1,390 reviews
A TripAdvisor Member
Asheville, North Carolina
1
Reviewed yesterday

Geared towards families with little kids. Water park is smaller than what the website suggests. Weird odor in the hallways. Construction was our view out the window. No balcony. Had a yard sized trash bag in a small under the sink trash can. No do...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Reviewed yesterday

Great place to stay. Clean with a courteous staff. Excellent pools that are clean and well designed. We stayed in a room with (2) queen beds and a sofa sleeper. Great size for 2 adults and 2 kids. Love how the sleeper sofa was separate...More

Review collected in partnership with this hotel
Thank sdavis12018
Reviewed 2 days ago

Very good service/staff. Pools very clean. Rooms are comfortable. Staff takes care of issues immediately. Overall I would definitely tell friends/family it’s worth the cost to stay, especially if they have kids of any age.

Review collected in partnership with this hotel
Thank heavenskeeper9828
Response from TheResort, Manager at Resort at Governor's CrossingResponded 2 days ago

Thank you for your great review! We're thrilled to hear you enjoyed your stay and the staff provided you with great hospitality. We are definitely looking forward to your next stay! Assistant General Manager, Cierra Layman

Reviewed 1 week ago via mobile

We loved this resort! Our condo was clean and roomy enough for our family of five. The kids loved the water slides, both inside and out. Close proximity to everything we wanted to do. We will definitely stay here again. The front desk staff was...More

Thank Morghan B
Response from HEATHER C, Manager at Resort at Governor's CrossingResponded 6 days ago

Thank you for the 5 star review and kind words. We are so glad you love The Resort. We are glad you found the condo clean and roomy. The waterpark is fun for all ages. I will pass on your kind words to Sally and...More

Reviewed 1 week ago

AWESOME!!!!!! Rooms were amazing with kitchen, and separate sitting room. Beds and Pillows were Great. very comfortable . PLENTY of towels for the pools. So many activities available. Kept 3 teenagers very busy and satisfied for 6 days!!!! Wonderful staff, helpful too. Check in and...More

Thank TaBay_13
Response from HEATHER C, Manager at Resort at Governor's CrossingResponded 1 week ago

Thank you for the AWESOME review. We are so glad you had a good time with us and enjoyed your stay with the teenagers for 6 days. Thank you for the kind words about our staff, I will pass those on. Thank you again, Heather,...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 101 - US$ 246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 101 - US$ 246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (442)
Room & Suite (188)
Pool & Beach (93)
Dining (1)
Amenities (43)
Outdoor Waterpark (23)
Family and Play Areas (18)
Indoor Pool (12)
Questions & Answers
Ask a question
Matt T
12 August 2018|
AnswerShow all 2 answers
Response from Billie H | Reviewed this property |
There are no requirements. There are lifeguards stationed throughout the area for safety purposes. Rules are displayed and for the safety of all guests.
0
Votes
Andrea C
2 May 2018|
AnswerShow all 4 answers
Response from NancyPat280 | Reviewed this property |
We didn't encounter a problem. There is construction on both sides of the resort. As you enter the entrance, they are digging to connect fiber Optic cabling and other underground necessary connections to the other side of... More
2
Votes
SGibbs58
5 March 2018|
Answer
Response from Diana P | Reviewed this property |
My husband and I stayed in a special-needs room on the first floor. But what they consider the first floor is not the ground floor. You have to take stairs or an elevator to reach it. There is another building possibly that... More
1
Vote
Room Tips
"The dining table, chairs & the tops of dressers & tv stands was a little dusty."
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"Apartments are roomy."
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"queen beds are small like a full size"
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"Don't stay here"
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