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Wyndham Smoky Mountains

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Wyndham Smoky Mountains
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793 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Smoky Mountains
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Showing 792: English reviews
Cambridge, Minnesota
Reviewed 2 weeks ago

We rented a 2 bedroom timeshare condo. The suite was spacious and clean. Although you don't have a cleaning service during the week you are provided with (upon request) laundry soap for the washer, dish detergent for the dishwasher, garbage bags for the garbage, etc. The mini golf is well maintained and always open with clubs, pencils, and score cards....

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Helpful?
Thank Doxiemama3
Gulfport, Mississippi
Reviewed 2 weeks ago

We have stayed in several Resorts in the Smoky Mountains. This was the best one yet. The people that worked there and the Resort were great. When we go back I hope we can stay with Wyndham. The Resort had just been remodeled and it is top of the line.

Review collected in partnership with Armed Forces Vacation Club
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Helpful?
Thank b2mlt
LaGrange, United States
Reviewed 3 weeks ago

We have stayed here many times. The units are always clean, the beds are comfortable, and the kitchen is well stocked. The staff is courteous, helpful, and friendly. There are activities for everyone. The playground is great for kids. The miniature gold area is fun for all. The resort can be accessed from Veterabs Parkway so you can avoid the...

Review collected in partnership with Armed Forces Vacation Club
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Thank Happy T
Louisville, Kentucky
Reviewed 3 weeks ago

We enjoyed the resort, location, and service that was offered. Staff was friendly and helpful. Heard the elevator motors running through night. Was required to listen to a time share sales pitch. We look forward to coming again!

Review collected in partnership with Armed Forces Vacation Club
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Helpful?
Thank gje314
Alexis N, Owner Care at Wyndham Smoky Mountains, responded to this review

Thank you so much for sharing your experience. We hope you come back to visit us soon.

Dickson, Tennessee
Reviewed 3 weeks ago

I love this place. We were lucky enough to get to stay in once of the condos that had been recently renovated. I mean all new everything. Our condo looked over a pasture and we could see the mountains in the distance. Plenty of activities to keep the kids busy here! Swimming, game room, arcade, planned activities, mini golf, and...

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Helpful?
Thank Lisa K
Alexis N, Owner Care at Wyndham Smoky Mountains, responded to this review

Thank you so much for sharing this feedback, Lisa. We appreciate that you took the time to share your experience with us. Family traditions make great memories and we are happy to be a part of that. Hopefully you won a few games. We hope to see you again soon.

Reviewed 3 weeks ago via mobile

I actually enjoyed most things about our 7 night stay here over Spring Break, however the 'Salesman' that we had to get our parking passes from made a terrible first impression. I am an owner with Wyndham & have been to this resort before, as well as other Wyndham properties, & I haven't been treated as rudely as I was...

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Helpful?
Thank Miranda M
Heather W, Owner Care at Wyndham Smoky Mountains, responded to this review

Thank you for choosing Wyndham's Smoky Mountains! I am happy to hear you enjoyed the resort. I am sorry for any perceived rudeness from the marketing desk. I would encourage you to speak with the resort manager should this ever occur again. I understand that the marketers are not supposed to be this aggressive and reporting it may help in...

Reviewed 3 weeks ago via mobile

Nice well maintained resort. Beware : Access to first floor rooms requires navigation of approximately 20 stairs. No elevator. Plenty of resort activities including mini golf and swimming pools. Nice that this is located away from the main drag. I would stay here again.

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Helpful?
Thank Tracie R
Alexis N, Owner Care at Wyndham Smoky Mountains, responded to this review

Thank you so much for sharing this feedback, Tracie. We appreciate that you took the time to share your experience with us. Thank you for thinking about others and mentioning the stairs. Hopefully you managed a hole-in-one. We hope to see you again soon.

Middletown, Ohio
Reviewed 3 weeks ago

This is a nice property, just a couple of gliches. The unit we were in the master bath, the shower head was like a spray not much coming out. You'd think when they clean a maid would turn in a work order. Also the spa tub had such a little motor it was a waste of time getting in. They...

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Thank jlbMiddletown_Ohio
Orlando, Florida
Reviewed 4 weeks ago

I spent 5 days in a 2 bedroom unit that was located in building 31. The View from the unit was amazing. You have 2 mountain views from the balcony, one straight in front of you & one to the right. The room was really nice & clean. The only down fall was that the phone line did not work...

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Thank Bleinenbach407
Reviewed 18 March 2017

Our unit was clean and comfortable. I did not appreciate the 8AM phone call to see if everything was okay in the unit. I received two such unwanted calls...I tried to be nice but firm. We were there to recover from a family tragedy....not to be entertained. We know the drill in Gatlinburg is to go get a sticker to...

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1Thank Dinah W
Elisabeth_EAE, Owner Care at Wyndham Smoky Mountains, responded to this review

Thank you for taking the time to provide this feedback. We are disappointed to hear your interaction with the resort staff did not meet your expectations, as this is not part of the Count On Me service we take pride in. We know that while on vacation it is imperative that our guests are treated well. We hope you were...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry

Additional Information about Wyndham Smoky Mountains

Address: 308 Collier Dr, Sevierville, TN 37862-6926 (Formerly Fairfield)
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: ₹ 7,839 - ₹ 21,510 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Smoky Mountains 3*
Number of rooms: 550
Reservation Options:
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Also Known As:
Wyndham Smoky Mountains Hotel Sevierville
Fairfield Smoky Mountains
Wyndham Sevierville
Sevierville Wyndham
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Smoky Mountains staff and other travellers.
36 questions
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Questions? Get answers from Wyndham Smoky Mountains staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms across the street from check in are closer to the activity center with most of the things for the kids.”
lisakY9786PM, 30 Mar 2017 | Read review
“Don't think it matters, they are going to put you where they want you.”
jlbMiddletown_Ohio, 29 Mar 2017 | Read review
“Very accessible, ADA aids provided if made aware of a need.”
A1288MMrichardg, 17 Mar 2017 | Read review
“The rooms in the Wyndham are bigger than the Wilderness rooms.”
hoffman5, 10 Dec 2016 | Read review
“nice and peaceful”
  • living room
  • living room
  • kitchen area
  • bedroom
keithn665, 5 Dec 2016 | Read review
5 of 5