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Wyndham Smoky Mountains

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Wyndham Smoky Mountains
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774 Reviews from our TripAdvisor Community

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Showing 773: English reviews
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Reviewed 5 days ago NEW

Our unit was clean and comfortable. I did not appreciate the 8AM phone call to see if everything was okay in the unit. I received two such unwanted calls...I tried to be nice but firm. We were there to recover from a family tragedy....not to be entertained. We know the drill in Gatlinburg is to go get a sticker to...

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Helpful?
1Thank Dinah W
Elisabeth_EAE, Owner Care at Wyndham Smoky Mountains, responded to this review

Thank you for taking the time to provide this feedback. We are disappointed to hear your interaction with the resort staff did not meet your expectations, as this is not part of the Count On Me service we take pride in. We know that while on vacation it is imperative that our guests are treated well. We hope you were...

Colfax, Indiana
Reviewed 6 days ago NEW

Beautiful setting away from the parkway but easy access in and out for both arrival, departure and getting around Pigeon Forge and the area. Immaculate, tastefully decorated and equipped, 2 activity centers. Good for a quick stayover or home base for various Smoky Mountain vacation activities. Close to shopping, shows, go karts and other fun things to do.

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Helpful?
Thank A1288MMrichardg
Madison, Mississippi
Reviewed 6 days ago NEWvia mobile

Spent 5 nights in 3 bedroom condo in building 16. It has been updated in last couple of years. The place was nice and comfortable with convenient access to most attractions. The checkin was a little lengthy after an 8 hour drive and we did attend a timeshare pitch, but it wasn't all that bad. I would return.

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Helpful?
Thank Bradley B
smithsburg
Reviewed 1 week ago NEW

Loved everything about it. Close to everything. Parking was always good. Very clean. My daughter enjoyed the pool and hot tub area. Easy check out. Will definitely stay again. Kitchen was well equipped.

Review collected in partnership with Armed Forces Vacation Club
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Helpful?
Thank jenniferpD4524SB
Indianapolis, Indiana
Reviewed 1 week ago

My husband, 2 year old son, and I had a great time staying at the Wyndham Smokey Mountains last week. We stayed in a newly renovated 2 bedroom delux condo which was lovely and had everything we needed. The pool and playground were just what our son needed to burn off that last bit of energy before bed.

Review collected in partnership with Armed Forces Vacation Club
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Helpful?
Thank An0nym0us9876
ColbyTH, Owner Care at Wyndham Smoky Mountains, responded to this review

Hello, Thank you for taking the time to review your recent experience at the Wyndham Smoky Mountains resort in Sevlerville, TN! It is great to hear that your family had such an enjoyable time at the resort and that you were able to take advantage of the local amenities! Thank you for choosing Wyndham and we look forward to serving...

Reviewed 1 week ago via mobile

Our stay at this resort was not a bad one. The rooms are very spacious and decently appointed. I was not impressed with the check in process - took 10 minutes per person and then you had to get your parking pass, which took another 10 minutes. The sales guy who held it hostage was very persistent that I made...

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Helpful?
Thank Amfts
Elisabeth_EAE, Owner Care at Wyndham Smoky Mountains, responded to this review

I am sorry to hear the noise from your neighbors was bothersome, I am glad you enjoyed the rest of your stay. Thank you for choosing Wyndham Smoky Mountains!

Reviewed 1 week ago via mobile

We had a great stay here. We were here for a few days, and really enjoyed our room. This is in a great location. You can easily access all the great tourist attractions, but you are still conveniently in the middle of town should you need anything. The suite could hold all our family members comfortably. I liked that each...

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Helpful?
Thank murban12
Karen G, Owner Care at Wyndham Smoky Mountains, responded to this review

Thank you so much for letting us know about your stay. We're glad that the unit worked for you and your family, and that our location was convenient for your needs. We're looking forward to seeing you on your next visit! Warm regards,

Reviewed 1 week ago via mobile

This is a first class resort. Clean and spacious rooms and units. Friendly and accommodating staff. Lots of activities. Wonderful amenities. Highly recommend this resort. Warm swimming pool. You will love it.

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Helpful?
Thank Bruce H
ColbyTH, Owner Care at Wyndham Smoky Mountains, responded to this review

Hello Bruce, Thank you for taking the time to review your recent experience at the WyndhamSmoky Mountains resort! We appreciate you that you will provide such high recommendations for this resort and enjoyed the onsite swimming pool! Thank you for choosing Wyndham and we look forward to serving you again! Best regards,

Kissimmee, Florida
Reviewed 1 week ago

It was my first visit to Smoky Mountain I have a wonderful experience at this Wyndham Resort the location was perfect for the things that we plans to do I highly recommended. The comfort was outstanding., the amenities was perfect

Review collected in partnership with Armed Forces Vacation Club
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Helpful?
Thank mariamB1752QV
Birmingham, Alabama
Reviewed 1 week ago via mobile

Wyndham tied their parking pass to sales again! After check in, we were directed to another area to receive our parking pass. Had to sign up for sales presentation b4 they would give us the pass. Of course they didn't call it a sales presentation, but said they would explain new website. They also required a $20 deposit which we...

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Helpful?
Thank Sdt52
Heather W, Owner Care at Wyndham Smoky Mountains, responded to this review

Thank you for taking the time to provide this feedback. We are disappointed to hear your interaction with the resort staff did not meet your expectations, as this is not part of the Count On Me service we take pride in. We know that while on vacation it is imperative that our guests are treated well. Please keep in mind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry

Additional Information about Wyndham Smoky Mountains

Address: 308 Collier Dr, Sevierville, TN 37862-6926 (Formerly Fairfield)
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: ₹ 10,000 - ₹ 20,850 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Smoky Mountains 3*
Number of rooms: 550
Reservation Options:
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Also Known As:
Wyndham Smoky Mountains Hotel Sevierville
Fairfield Smoky Mountains
Wyndham Sevierville
Sevierville Wyndham
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Smoky Mountains staff and other travellers.
35 questions
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Questions? Get answers from Wyndham Smoky Mountains staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very accessible, ADA aids provided if made aware of a need.”
 of 5 bubbles A1288MMrichardg, 17 Mar 2017 | Read review
“The rooms in the Wyndham are bigger than the Wilderness rooms.”
 of 5 bubbles hoffman5, 10 Dec 2016 | Read review
“nice and peaceful”
  • living room
  • living room
  • kitchen area
  • bedroom
 of 5 bubbles keithn665, 5 Dec 2016 | Read review
“most rooms are great, buildings overlooking the farm in back are nice”
  • view from our balcony
 of 5 bubbles parisbvly, 24 Nov 2016 | Read review
“Ask for a room that faces the smoky mountains. Fantastic morning sunrise view!”
 of 5 bubbles Ycarttracy, 14 Nov 2016 | Read review
5 of 5