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Fairfield Inn & Suites Pigeon Forge

04/06/2017 05/06/2017
1 room 2 adults 0 children
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281 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Pigeon Forge
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Showing 281: English reviews
Elkin, NC
Reviewed 27 September 2015

I am Lifetime Platinum with Marriott, and Platinum Premier status, and spend way too much time in hotels to stay at a crappy one. There were no other Marriott choice or I would have went to a Marriott Renaissance or a nicer brand. However, the Fairfield in my town of Elkin, NC is rated the highest has has quality service...

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Helpful?
Thank John L
General M, Assistant General Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

We pride ourselves in giving our guest the best experience possible when staying with us so I would like to apologize for any inconveniences you encountered during your stay. We do recommend the trolley system for anyone who is visiting as it is a great way to get from point A to point B and enjoy the scenery without the...

Reviewed 6 September 2015 via mobile

We arrived in our room only to discover it was kind of "wet" and musty. The floor was damp... We figured it was no big deal. We woke up and discovered our bathroom was almost flooded! After looking close, it was leaking from above... Also on our room the ceiling was wet... Wetness usually means mold, and we think we...

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1Thank Caitlyn L
General M, Front Office Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for wet room. We wish you would've told us, so we would've had the chance to fix the problelm for you. We have shared your feedback with the appropriate hotel...

Dearborn, Michigan
Reviewed 31 August 2015

We stayed here for one night as a last minute decision. The hotel is located right across the street from the outlet mall and many things to do are in walking distance. The hotel was clean but the rooms were a little dated (and that is why I didn't give an excellent rating). The hotel staff was very friendly and...

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1Thank Laurie Z
LaSalle, Ontario
Reviewed 28 August 2015 via mobile

The service at the front desk was great here. This went a long way into making us feel better about the mediocre setting. I suspect this was done older hotel and Marriott wanted a footing in this area so they retrofitted it. The lobby and bathrooms were Marriott-done (granite counter tops, nice decor) but the rooms were small and fairly...

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1Thank bmanssister
General M, Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for inconvenience. We wish you would have mentioned this to us, so we could have fixed the problem for you. We have shared your feedback with the appropriate hotel team...

Reviewed 22 August 2015

Very Nice Marriott! So clean and so so close to everything for pigeon forge and gatlinburg. Right across from Tanger outlets. Love this place. Want to give a huge shout out to Rachel at the front desk. She is AWESOME!!! So kind an so helpful. Stay here if your ever in Sieverville. Thanks again Marriott Family for another amazing stay...

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Thank Shareym
Morgantown, Kentucky
Reviewed 14 August 2015

We stayed two nights and really liked the location. Just across from Tangier Mall and close to several good restaurants. I would give the staff a 5 STAR rating. They were friendly and very helpful. The rooms were comfortable and clean. The hotel is in need of some remodeling. The biggest problem we encountered was in the breakfast area. It...

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Thank davidm19462015
Lawrenceville, Georgia
Reviewed 9 August 2015 via mobile

We enjoyed our stay. This hotel is in a nice location directly across the street from the Tanger Outlets, a very short walk from the NASCAR go cart racing and less than a mile to the turn towards Dollywood. The beds were very comfy. I will say that the whole hotel is in need of a remodel and is looking...

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1Thank Kemptons
General M, Front Office Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for inconvenience. We are renovating in 2016. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.

Muncie, Indiana
Reviewed 8 August 2015 via mobile

We stayed here for 5 days. This hotel was very clean, accommodating to our needs and a very reasonably priced hotel! From the continental breakfasts to the staff cleaning our room, they were constantly making sure we were content! Would stay again AND totally recommend!!

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Thank b1rdy
Reviewed 2 August 2015 via mobile

Friendly! Clean...soft beds! Air conditioner was very quiet! Huge difference from our last hotel! Hot cookies and lemonade served at the desk. Didn't make it to the breakfast but that is usually superb also! They are getting a remodel soon looking forward to staying again! Very accessible to shopping and food! Excellent place!

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Thank Sabra B
Finksburg, Maryland
Reviewed 12 July 2015

Our stay was from June 12th to June 14th. We stayed in room #306. The room was very nicely decorated and extremely clean. The mattress was very comfortable with full size pillows. The FREE continental breakfast has Belgium waffles, hot and cold cereals, scrambled eggs and sausage patties, assortment of fresh fruits, Danishes, bagels and breads along with coffee, tea,...

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Thank UMTERPS1995

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Fairfield Inn & Suites Pigeon Forge

Address: 1650 Parkway, Sevierville, TN 37862-7047
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: ₹ 2,592 - ₹ 7,129 (Based on Average Rates for a Standard Room)
Number of rooms: 89
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Also Known As:
Fairfield Inn & Suites Pigeon Forge Hotel Sevierville
Fairfield Inn And Suites Pigeon Forge
Fairfield Inn Sevierville
Fairfield Inn Pigeon Forge
Fairfield Pigeon Forge
Pigeon Forge Fairfield Inn
Hotel Style:
#1 Best Value Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Pigeon Forge staff and other travellers.
4 questions
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louisville, ky
louisville, ky
Riner, Virginia
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Pigeon Forge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the north side and third floor have the better view.”
Bryan4493, 28 Nov 2016 | Read review
“We do not recommend this hotel for anyone.”
janicekayj, 30 Oct 2016 | Read review
“They will be wonderful when renovated”
B8355PErichards, 22 Aug 2016 | Read review
“rooms with a balcony are a nice touch especially if you are overlooking the neighboring horses.”
lynk11, 1 Aug 2016 | Read review
“If the remodel which they are said to do, it may be a lot better in the future.”
travelBarbie61, 21 Jul 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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