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Wilderness at the Smokies Resort

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Traveller (912)
Room & Suite (299)
Pool & Beach (153)
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Overview
  • Excellent35%
  • Very good31%
  • Average16%
  • Poor9%
  • Terrible9%
Travellers talk about
“stone hill lodge”(180 reviews)
“wave pool”(286 reviews)
“indoor waterpark”(270 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,824)
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Reviewed 21 April 2016 via mobile

Loved the fact that every thing was so close, and that it's basically having your own house with all the luxury of home, very clean ,had plenty of activities ,absolutely loved it and would go back, shopping

Thank sonyas796
Reviewed 21 April 2016

The water park was so packed, we couldn't enjoy any of the water area so we gave up and went to our room. When we got to our room it was very dirty. The phone was so dirty we couldn't use it, there was kool...More

4  Thank Jenny W
Response from WATS1424, General Manager at Wilderness at the Smokies ResortResponded 29 April 2016

The Wilderness at the Smokies wishes to thank you for your comments and constructive feedback. We are continually striving to provide the best possible guest services so please accept our sincerest apologies for the issues you had on your recent stay with us. I want...More

Reviewed 20 April 2016

We absolutely loved our stay here. It was our first big family vacation with our 1 1/2 year old toddler. She loved it. If we weren't out dining or shopping we were in the waterpark or arcade. Definitely recommend to everyone we know!

Thank Britnegh M
Reviewed 18 April 2016

Rooms are nicely separated and clean... Water park was clean, the Water slides are enjoyable for every age. Pools are spaced out. Drink specials are great. I saw a lot of families purchasing pizza. Lots to do. Great Experience here. Only down fall was the...More

Thank rienachavez76
Reviewed 14 April 2016 via mobile

If I could rate a 0 that's what I would This hotel is over rated.. You spend over $200 a night you expect housekeeping to clean the room.. Or change the sheets? Maybe vacuum the floor? Yeah didn't happen not once in the 4 days...More

3  Thank JKluvspink
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 120 - US$ 275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Sevierville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 120 - US$ 275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Sevierville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (912)
Room & Suite (299)
Pool & Beach (153)
Dining (25)
Amenities (117)
Family and Play Areas (62)
Questions & Answers
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Jennifer D
16 April 2018|
AnswerShow all 3 answers
Response from blakehutch | Reviewed this property |
It was snowing when we were there in March and the water slides and such were cool but not cold. We were never cold and the wave pool and hot tub, along with the big pool with the basketball goals were all comfortable.
1
Vote
SGibbs58
5 March 2018|
AnswerShow all 4 answers
Response from WATS1424 | Property representative |
Thank you for reaching out regarding you needs. I would call and talk with our reservations department directly, do not make your reservation on line. If you select River Lodge (this is the property where the indoor... More
0
Votes
getinglost
1 March 2018|
AnswerShow all 5 answers
Response from WATS1424 | Property representative |
Thank you for reaching out to the Wilderness. Our waterpark calendar is on our website with the up to date hours of operation of all our waterparks. Currently you will find for April 6th through April 8th the outdoor... More
0
Votes
Room Tips
"If you smoke, get a first level room facing the parking lot. You will be close to the unprotected designated..."
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"Recommend River Lodge room near indoor water park, 4th (top) floor (less traffic and noise). This is near..."
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"Go on line and check out the Villa's. There are only 6 of them but for a large group the best of..."
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"Rooms on the first are closer to the indoor waterpark."
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