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Wilderness at the Smokies Resort

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2,458 Reviews from our TripAdvisor Community

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There are newer reviews for Wilderness at the Smokies Resort
See the most recent reviews
Showing 2,457: English reviews
Seven Mile Beach, Grand Cayman
Reviewed 30 July 2014

I would never stay at wilderness at the smokies, They lie, food is completely gross and the rooms had bed bugs I will be staying some were different. They say one thing and the next its all completely different. The mangers there are no help.

10Thank kendal d
Reviewed 29 July 2014 via mobile

Just returned home from our first Wilderness at the Smokies stay. We will be back. This resort has everything and it's set up in such a way you don't have to leave the resort if you dont want to because everything imaginable is conveniently at arms reach. My favorite though I must say is the amount of lifeguards they have...

Thank Michelle W
Buford, Georgia
Reviewed 29 July 2014

Our room was part of the Wyndham Resort. They made you feel like first class all the way. We stayed for 5 nights. Our 2 kids (9 and 13) had a blast. The oldest was ready for something else after the 3rd day...I wouldn't suggest going for a full week with older kids but we kept them busy. Went to...

Thank lindseyr404
Mount Sterling, Kentucky
Reviewed 29 July 2014

We stayed here for 2 days and 1 night. There is 2 outdoor parks and 1 indoor park. One outdoor park is located across the street and you can get a shuttle over there or stay in the building over there. We did not stay there or visit that park. We stayed in the bunk room in the river lodge...

1Thank Carrie1003
Wytheville VA
Reviewed 28 July 2014 via mobile

My family and I stayed a night here and we loved it. The waterparks are a blast and great for kids and adults. The resort is a little pricey, but it's a resort, so that is expected. If you check in early and then stay in the waterpark areas after check out, you will get your money's worth! Pros -...

1Thank Rphopkins81
Cleveland, Ohio
Reviewed 28 July 2014

Cleanliness is extremely important to me when staying away from home. Our fully equipped kitchen required NO follow-up cleaning. All dishes and appliances were dust free and sparkly clean, rooms and hallways were well air conditioned and had a light, pleasant fragrance. All bathrooms were clean and we had more than enough towels and washcloths. They ask that you calm...

1Thank Jeannina A
Reviewed 28 July 2014 via mobile

My son loves this place. Price of hotel is higher than some but with everything you need here to entertain the kids you don't have to leave. You save money by staying here. It is great fun fir kids and adults! I love the slides and hot tub.

Thank mom2boysa
Reviewed 26 July 2014 via mobile

I give them a five star! I am very picky. We stayed in a one bedroom delux right next to the indoor water park. Our room was exceptionally clean. Beautifully decorated. Not one problem with anything. Loved the indoor water park. The outdoor was closed. Very knowledgeable staff and accommodating not only to this resort but of other things in...

Thank hewso
Reviewed 25 July 2014

When we visited two years ago, we had a nice enough time, and thought the bug infested deck chair was an aberration. This year, however, I was embarrassed to have "treated" my family to this money pit. They have reconfigured the area so that you cannot access the indoor water features without going through a large arcade. Do you know...

9Thank bookwormten
Marietta, Georgia
Reviewed 25 July 2014

This was our first time coming to the Wilderness at the Smokies. My kids and I had a great time. Lots of things for us to do. The food was a little pricey but you can always leave the property and go to nearby Pigeon Forge to save some money. The room was clean. The only complaint was the sleeper...

Thank C S

890 photos of this hotel

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All Traveller Photos (632)
Hotel & Grounds (59)
Dining (10)
Room/Suite (99)
Bathroom (25)
Family/Play Areas (36)
View from Room (17)
Pool/Beach Area (112)
Other (274)

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All TripAdvisor Photos (258)
Amenities (117)
Bunk Suite with additional Queen Murphy Deluxe Suite (68)
Dining (14)
Studio Suite (34)
The Hotel (25)


  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Wilderness at the Smokies Resort

Address: 1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: ₹ 7,260 - ₹ 21,846 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wilderness at the Smokies Resort 3.5*
Number of rooms: 713
Reservation Options:
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Also Known As:
Wilderness At The Smokies Hotel Sevierville
Hotel Style:
#9 Family Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Wilderness at the Smokies Resort staff and other travellers.
43 questions
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Questions? Get answers from Wilderness at the Smokies Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Horrible on the first floor!”
  • Hair and dirt from one swip of kitchen floor
  • Months of dirt above dining room table
susanjane1951, 14 Apr 2017 | Read review
“We enjoyed a family room with a queen bed, a bunk with a queen on the bottom, easily sleeps five.”
tzbarker1, 13 Apr 2017 | Read review
“River Lodge side for easy access to indoor waterpark”
Kdrich, 12 Apr 2017 | Read review
“our bunk suite with the balcony was great over looking the ourdoor water park”
oquan123, 11 Apr 2017 | Read review
“Go somewhere else or pitch a tent”
  • Left from previous person
  • Vomit or some kind of red stuff left on comforter
  • Urine stain on sheet
falanat, 10 Apr 2017 | Read review
5 of 5