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8/10/2017 9/10/2017
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    Hampton Inn Sevierville

    681 Winfield Dunn Pkwy, Sevierville, TN 37876-5521
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    8/10/2017 9/10/2017
    US$ 133
    US$ 134
    US$ 133
    Traveller (39)
    Room & Suite (26)
    Pool & Beach (7)
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    Overview
    • Excellent63%
    • Very good23%
    • Average8%
    • Poor4%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Hampton Inn Sevierville
    Special Offer: Double Points,Every Stay
    Hotel deals
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    Microtel Inn & Suites by Wyndham Pigeon Forge
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    Ramada Pigeon Forge North
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    Wilderness at the Smokies Resort
    2,599 reviews
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    Landmark Inn
    116 reviews
    #17 of 20 hotels in Sevierville
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (596)
    Traveller rating
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    1 - 5 of 596 reviews

    Reviewed 3 days ago

    Nice clean hotel with friendly staff. Close to Pigeon Forge without being in the middle of the traffic. Dining within walking distance. My only complaint is the sound proofing is very poor. I could hear the conversations in the rooms on either side of me...More

    Thank faykoko
    Hotel's Favourite
    Reviewed 12 August 2017

    Another wonderful stay at Hampton .. we wanted to avoid the crowds of Gatlinburg and stayed in Sevierville .. lots of chain restaurants and outlet malls .. only 10 minutes from Gatlinburg. I was traveling with my mom this time on .. celebrating her birthday...More

    1  Thank chattygirl7491
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 18 August 2017

    Dear chattygirl7491, Thank you so much for your nice review. We are so honored that you chose to stay with us to celebrate your mother's birthday. I am delighted to know you enjoyed our perfect location that is close to all the attractions but far...More

    Reviewed 4 days ago

    Clean comfortable room. Friendly staff. Great location. The complimentary breakfast was very nice. The ladies working the breakfast bar were excellent at keeping the food items replenished. We enjoyed our stay at the Hampton Inn Sevierville.More

    Review collected in partnership with Hampton
    Thank 709catherineo
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 3 days ago

    Dear 709catherineo, Thank you for choosing to stay at the Hampton Inn Sevierville for the weekend. It is very rewarding to know you had an relaxing stay with us. Your compliments and feedback are greatly appreciated. We hope you will visit us again. Sincerely, GM,...More

    Reviewed 4 days ago

    The front staff was great and we had no problem there. Our deadbolt didn't work and the shower water was too warm and we couldn't adjust it. But I was told these problems will be fixed. Overall the hotel is older and could stand a...More

    Review collected in partnership with Hampton
    Thank jenniferhM6576QC
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 3 days ago

    Dear jenniferhM6576QC, Thank you for the feedback on your recent stay with us. I am sorry you had issues with your room. The whole hotel was renovated a year ago, sorry it wasn't to your satisfaction. Your happiness is of utmost importance to us and...More

    Reviewed 5 days ago

    We booked this Hampton instead of Pigeon Forge/Gatlinburg to be away from the heavy tourist hustle and bustle. Upon arrival we were greeted by professional and friendly staff who acknowledged us as Hilton Honors members and giving us the best possible AARP rate. We were...More

    Thank Paul L
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 3 days ago

    Dear Paul L, Thank you for giving us a try on your recent visit to the PF/Gat area and for your comprehensive review about your experience. We are thrilled to know you enjoyed the Hamptonality you received at our little Hampton Inn Sevierville. I'm sorry...More

    Microtel Inn & Suites by Wyndham Pigeon Forge
    1,453 reviews
    #26 of 92 hotels in Pigeon Forge
     
    Ramada Pigeon Forge North
    1,841 reviews
    #24 of 92 hotels in Pigeon Forge
     
    Wilderness at the Smokies Resort
    2,599 reviews
    #9 of 20 hotels in Sevierville
     
    Landmark Inn
    116 reviews
    #17 of 20 hotels in Sevierville
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 101 - US$ 200 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Sevierville
    • #7 Family Hotel in Sevierville
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 68
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity, Expedia, Priceline, TripOnline SA, Hotwire, Orbitz, HotelQuickly, Cancelon and getaroom.com so you can book your Hampton Inn Sevierville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Sevierville
    • Also Known As
    • Hampton Inn Sevierville Hotel Sevierville ,
    • Sevierville Hampton Inn
    Add Photo Photos
    Traveller (39)
    Room & Suite (26)
    Pool & Beach (7)
    Dining (2)
    Hotel & Grounds (25)
    Bathroom (7)
    Business Centre & Event Rooms (1)
    Nearby
    Wilderness at the Smokies Resort
    2,599 reviews
    2.12 km away
     
    Ramada Pigeon Forge North
    1,841 reviews
    6.86 km away
     
    Microtel Inn & Suites by Wyndham Pigeon Forge
    1,453 reviews
    6.23 km away
     
    Landmark Inn
    116 reviews
    1.74 km away
     
    Nearby Restaurants
    Thai Basil
    315 reviews
    .28 km away
    El Paso Mexican Restaurant
    434 reviews
    .21 km away
    The Diner
    682 reviews
    .17 km away
    Golden Corral
    477 reviews
    .33 km away
    Nearby Attractions
    Dolly Parton Statue
    270 reviews
    1.34 km away
    Floyd Garrett's Muscle Car Museum
    238 reviews
    .75 km away
    Tennessee Legend Distillery - Winfield Dunn Parkway
    18 reviews
    1.14 km away
    Sevier County Courthouse
    24 reviews
    1.33 km away
    Ask a question
    Questions & Answers
    Wayne H
    No question--just a comment---we feel as you do Jaredsiu--this place is BAD!!!! When we wrote a review--the manager lied about our stay--she came back on our review and LIED!!! She said we caused a scene when checking out--NO we did not (we ate breakfast that day and went back up stairs got our luggage put it in the car, went to the front desk, the young lady who checked us out--the very minute we mentioned all the problems during our stay--she began her defense by saying we would be on a black list if we used the 100% guarantee and said she could give us one nights compensation which we agreed to and left--no scene occurred) ---she said we tore the sheets with a back board we used between the mattress & springs--NO we did not (we are always very careful when putting the board under the mattress & removing it)--she said we came to the desk and complained about several issues during our stay--NO we did not!!! All you have to do is push them on the 100% guarantee at this hotel--they get on the defense and tell lies!!!!! We tried to call the manager--she hung up on us and said she was busy because at check in time she was alone--that is poor management--you always have back up at a busy time!!! They have many people fooled at this place---even the hotel chain folks and trip advisor. We will not stop pushing the way we were treated nor lied about. We have asked for an apology but she is too low of a person to admit she lied!!! If we had not stayed at this hotel before and treated wonderfully and had a clean room it would be different---but the last 2 times this manager was there--so the hotel went down hill and this manager is the reason!!!!
    1 April 2015|
    Answer
    Response from GM-HIS | Property representative |
    Dear Wayne H, I am truly sorry to hear you had a bad experience at this hotel a year ago. I have recently taken over as the new GM and would like to extend an olive branch to regain your good faith in us. The Hampton Inn... More
    0
    Votes
    gibbstown
    13 February 2015|
    AnswerShow all 5 answers
    Response from GM-HIS | Property representative |
    Dear Gibbstown, As previously answered, we do not have an outdoor pool, but we have a nice, newly renovated indoor heated pool that is protected from the noise, dust and public view associated with outdoor pools, which is a... More
    0
    Votes
    Wayne H
    Tim--this is not a question--this is a fact about our stay there---We will never stay at this Hampton again. We had a very bad experience too. When I wrote a review the manager came back on the review and told a bunch of lies. None of the things she said on the review titled Gone Down Hill are true. I called her and tried to talk with her over the phone and she would not talk with me and even hung up on me. Our room was dirty (carpet had crumbs from former guest, bathroom tub had not been cleaned--mold was on tile grout) also when we took the duvet off the bed there was a full size top sheet instead of a king sheet on the bed the 1st night. She says we complained to her at the desk several times---this did not happen---also she says we yelled at the desk clerk when we left---this did not happen. We do not know if they had us mixed up with other guests or not---but what she put on her comment did not happen. She said that a back board we use for my wife's back under the mattress tore a hole in their sheet---NO!! we carefully put this board under the mattress--it never touches the sheets--and when we remove the board we are just as careful---the house keeping staff might have torn the sheet---but we did not. She also said we put our Do Not Disturb sign up for a whole day---NO that did not happen---we were and always are very careful to remove the sign so we can get clean sheets and towels. We left notes--and these were NICE notes to housekeeping asking for clean sheets and towels---we got them to change the sheets every day and we had fresh towels every day. I am sorry they had to WORK by changing the sheets---they certainly do NOT clean the rooms like the rooms use to be cleaned. We have stayed at this hotel many times---but the last couple or so times we noticed it was not up to par. I do not know when the present manager started at this hotel---but I bet I can give a close guess and get it right!!!! Done with rant!!!
    30 December 2014|
    Answer
    Response from TwigCaldwell | Reviewed this property |
    I too got no where with the manager. I feel that we will no longer stay at this establishment. When the manager is on the defense from the start there is something wrong with the system or the manager.
    1
    Vote
    Room Tips
    "ask for a room at the back of the hotel to cut down on traffic noise"
    Read review
    "For a quiter room choose room on back side of hotel not facing street."
    Read review
    "Our room was on the main floor at the end of the corridor from the front desk and was very quiet."
    Read review
    "Great clean hotel"
    Read review
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