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Holiday Inn Pigeon Forge

Booking.comUS$ 110*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Pigeon Forge
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546 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Pigeon Forge
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Showing 542: English reviews
Coeburn
Reviewed 7 January 2015

Our room was very clean, looks like the hotel has been remodeled. Lobby was very nice and decorated for Christmas. Indoor pool was warm and spacious enough, also has a water fall. We really enjoyed our stay and plan to stay here again.

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Helpful?
1Thank Gfreegirl
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Gfreegirl, Thank you for your great review! We are thrilled you enjoyed your stay with us. We hope to see you again soon. Thank you, Candis Mullins Social Media Director Holiday Inn Pigeon Forge

Ocala, Florida
Reviewed 6 January 2015

we made reservations over 3 months in advance so it was not a case of only room available, there was a huge moldy water stain on the ceiling and black water stains on the curtains. Unbelievable that they would put us in a room like that. They clearly had to know that the room was disgusting. Very decieving since the...

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Helpful?
4Thank Kim L
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Kim L., Thank you for taking the time to post your review. We understand you have several hotels to choose from in the Pigeon Forge/Gatlinburg area. Thank you for choosing us. We regret that your stay with us was less than satisfactory and we would like the opportunity to speak with you further regarding the issues you had during...

Ft Gay, Wv
Reviewed 5 January 2015 via mobile

We stayed here a while back when we just took off one weekend and found this place! ! The rooms was very nice and large !! The staff was very friendly and polite !!! The parking lot was very large and easy access from the parkway!! The price was very competitive cant wait to get back

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Helpful?
Thank Ken14fan
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Ken14fan, Thank you for your great review! We are thrilled you enjoyed your stay with us. Thank you for your loyalty! We can’t wait to server you again. Thank you, Candis Mullins Social Media Director Holiday Inn Pigeon Forge

Battle Creek, Michigan
Reviewed 5 January 2015

Needs updating, staff is rude, it stinks like cigarette smoke.The arcade is terrible it takes your money and front desk insists on not replacing your money. Not worth staying in this hotel. Curtains ripped, lamp shades has burn holes in them.

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Helpful?
3Thank 41969Muscrat
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear 41969Muscrat, Thank you for taking the time to post your review. We hate that your stay with us was less than satisfactory. I have shared your review with our Management Team so they can resolve the issues you mentioned. If you wish to speak with a member of our Management Team further, feel free to contact the hotel direct...

Wiesbaden, Germany
Reviewed 5 January 2015

Our room was clean, but definitely needed some work done on it. The bathroom door was missing sections of the wood laminate on both sides of the door. It really needed replacing. It reminded me of being in a slum. The hallway was in real need of a vacuuming as there was trash and litter up and down it. This...

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Helpful?
Thank Ladybug0609
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Ladybug0609, Thank you for your feedback. I have shared your review with our management team. They have since taken steps to improve the cleanliness of our hallways. I have also shared your concerns with the bathroom door with our Head Engineer so he can replace what is needed. Again, thank you for bringing this to our attention so we...

Reviewed 4 January 2015 via mobile

We really enjoyed this hotel! We booked it last min as our other reservations fell through! The staff was great and very helpful with suggestions of things to do and places to eat! The room was updated and clean! The bathroom was very nice and had everything we needed! Beds and pillows were very comfy! The lobby was very warm...

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Helpful?
Thank Woodallovertheplace
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Woodallovertheplace, Thank you for taking the time to post a review. We are thrilled your stay with us was memorable. We hope you get to come back soon and enjoy our indoor heated swimming pool and hot tub. See you again soon! Thank you, Candis Mullins Social Media Director Holiday Inn Pigeon Forge

Reviewed 4 January 2015 via mobile

The rooms were great very clean.. Pool area was nice and warm Staff was so polite and helpful, they let us check in early...Highly recommend this place.. the breakfast was wonderful...can't wait to go back this will be my new favorite place...

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Helpful?
Thank Tresa H
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Tresa H., Thank you for your review! We are excited that you enjoyed your stay with us. Thank you for choosing Holiday Inn Pigeon Forge. We look forward to serving you again soon. Thank you, Candis Mullins Social Media Director Holiday Inn Pigeon Forge

Reviewed 1 January 2015

This is our second stay at this hotel and again we thoroughly enjoyed it! The front desk staff is great, the lobby is welcoming and comfortable. Our beds were very comfortable, plenty of pillows and the room and hallways were very clean. But the best part of our stay was the excellent breakfast buffet. A great bargain purchased with my...

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Helpful?
Thank POWagner
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear POWagner, We are so glad that you enjoyed your first stay with us so much that you came back for a second time. Thank you for your loyalty and Thank you for posting this wonderful review. We hope to see you again soon. Thank you, Candis Mullins Social Media Director Holiday Inn Pigeon Forge

Charleston, South Carolina
Reviewed 27 December 2014

HG really needs to take a hard look at this property. Is brand integrity worth accepting franchise fees from these folks? 1) arrived early (12:42pm (not feeling well), We had booked a suite for two nights. Occupancy is low 40% according to the manager on duty. Instead of offering a substitution, I was told to wait until at least 3pm....

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Helpful?
1Thank MrJewel
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear MrJewel, We regret to hear your experience was not more to your satisfaction. It is always our highest priority to ensure the comfort and happiness of our guests. Upon reviewing the circumstances of your experience we have made some changes and provided additional training for our Guest Services Team. We apologize you were not presented with alternatives once it...

Nashville, Tennessee
Reviewed 20 December 2014

This hotel is in a great location, reasonably priced and has all the amenities one would need. The staff is always friendly and helpful, the rooms are clean, parking is plentiful and the pool/hot tub area is well maintained. They really have great people working here and that makes the service the best part about it.

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Helpful?
Thank Rhonda O
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Rhonda O., Thank you so much for this great review! I have shared you kind words with our team. They work very hard to ensure our guests are well taken care of. Thank you for recognizing our team. We hope to see you again soon. Sincerely, Candis Mullins Social Media Director Holiday Inn Pigeon Forge

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
From the time you enter our lodge-style lobby, you will feel right at home at the Holiday Inn Pigeon Forge. We are a completely non-smoking full service hotel in the center of all that Pigeon Forge, TN has to offer. Our knowledgeable guest services team is here to help you with your questions about The Great Smoky Mountains National Park or your favorite local attraction. We will make sure you are ready to get your adventure started in the right direction. Each guest room is equipped with a 42 inch LCD-TV, microwave, refrigerator, and FREE wireless internet. As the only Full-Service Hotel in Pigeon Forge, you will be able to eat, sleep, relax, and play all under one room. We offer over 11,000 sq ft of meeting/banquet space with state of the art audio visual equipment that is perfect for seminars, dinner banquets, weddings, reunions, etc. Our on-site Sales and Catering team is here to ease the stress of planning your event. Whether you are here attending an event, enjoying a meal at our on-site restaurant, or in need of a getaway, we provide you with the level of service that you deserve Enjoy total comfort and convenience in Pigeon Forge with the most trusted name in travel and we will make your stay a memorable one. We are planning for your arrival and waiting to say Welcome Home! ... more   less 

Additional Information about Holiday Inn Pigeon Forge

Address: 3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863-3422
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: ₹ 5,897 - ₹ 12,702 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Pigeon Forge 3*
Number of rooms: 206
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Also Known As:
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Pigeon Forge Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Pigeon Forge staff and other travellers.
4 questions
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Dade City, Florida
over a year ago
Roanoke, VA
Napoleon, Ohio
over a year ago

See all questions (4)

Questions? Get answers from Holiday Inn Pigeon Forge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try elsewhere for the money...come on Holiday Inn...step up your game here!!”
snakebit2015, 1 May 2017 | Read review
“NOT #132- the toilet moves, the tub won't hold water, the door is chewed on, etc..”
dvpage, 20 Mar 2017 | Read review
“bed size is full, not the typical queen size- so you may like a king!”
1gypsylife, 7 Mar 2017 | Read review
“Street View was pretty quiet”
Kayl_D, 30 Jan 2017 | Read review
“Avoid even if its free!!! Go Someplace else”
  • Mold on Wall
  • Windows Leak Like A Sieve Carpet is MOLDY
  • Filthy Dirty Ottomen
, 29 Dec 2016 | Read review
5 of 5
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