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Holiday Inn Pigeon Forge

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Traveller (151)
Room & Suite (116)
Pool & Beach (30)
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Overview
  • Excellent19%
  • Very good24%
  • Average29%
  • Poor16%
  • Terrible12%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (595)
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All reviewsconference centerour room was spaciousfront desk staffthe main stripattractionstennesseetrolleyfireplace
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211 - 215 of 591 reviews
Reviewed 27 August 2015 via mobile

Stayed 3 nights for business. Facility is a bit dated but with free wifi and morning coffee, plus being clean and in a good central location, it was an excellent value. I would stay there again and recommend for others on business or for an...More

Thank AnnMcD001
Response from HolidayInnPF, Manager at Holiday Inn Pigeon ForgeResponded 31 August 2015

Dear AnnMcD001, Thank you for your feedback. We are glad you enjoyed your stay with us. We hope you will visit us again soon. Thank you, Candis M. Social Media Director

Reviewed 24 August 2015 via mobile

I read some of the negative reviews about this hotel and I have to disagree. We stayed here for the past 3 nights, and despite some aging of the hotel, it was a really nice place to stay. Yes some of the carpeting throughout the...More

1  Thank ALG-Millbury
Response from HolidayInnPF, Manager at Holiday Inn Pigeon ForgeResponded 31 August 2015

Dear PKChops, Thank you so much for your candid review of our hotel. We are excited that you enjoyed your stay with us on your first visit to Pigeon Forge. We hope you will visit us again soon! Thank you, Candis M. Social Media Director

Reviewed 15 August 2015

Lobby was remodeled and looks nice. Breakfast was good in the restaurant. Hallway carpet was wrinkled, smelled musty and needed cleaning. In our room, the bed was clean, the bathroom door was splitting and peeling from the bottom and the tub had a chip in...More

2  Thank SRWStanley_NC
Response from HolidayInnPF, Manager at Holiday Inn Pigeon ForgeResponded 17 August 2015

Dear SRWStanley_NC, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for any disturbances you may have experienced during your stay due to the room conditions. Rest assured that these issues have been addressed with our...More

Reviewed 13 August 2015

I will say that this hotel has a great location and a great lobby area. The highlight of the room was comfortable beds and the large television. The carpet was nasty and dingy and our bathroom had barely been cleaned. There was hair in the...More

Thank Kelsey G
Response from HolidayInnPF, Manager at Holiday Inn Pigeon ForgeResponded 17 August 2015

Dear Kelsey G., Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the...More

Reviewed 13 August 2015

The lobby was remodeled and looks nice. The hallway carpet is filthy. I wore new white socks in my room and they were black. The rooms were remodeled but not the doors. I recommend paying extra for the breakfast.More

1  Thank d c
Response from HolidayInnPF, Manager at Holiday Inn Pigeon ForgeResponded 17 August 2015

Dear D C, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and have shared these with our team so that we can continue to improve our services. We do hope to have the...More

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About
Amenities
Top amenities
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast included
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Heated pool
Indoor pool
Details
Price range
US$ 90 - US$ 229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 90 - US$ 229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (151)
Room & Suite (116)
Pool & Beach (30)
Dining (16)
Amenities (33)
Business Centre & Event Rooms (3)
Questions & Answers
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Staci M
15 November 2015|
AnswerShow all 7 answers
Response from ChristinaC11075 | Reviewed this property |
No free breakfast here but I saw a restaurant in the lb y which offered breakfast but of coarse you had to pay.
0
Votes
Roanoke2012
6 February 2015|
AnswerShow all 6 answers
Response from MsK48979 | Reviewed this property |
I'm not sure what the issue is because your question or all that I see of it doesn't explain why you are concerned. I looked at reviews and am guessing perhaps bed bug issue. We stayed in August for a night and it was... More
0
Votes
Room Tips
"We stayed on the 5th floor - 523- (front) and found it to be quiet as well as having a view."
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"Stay toward the end of the hall away from elevators."
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"The jacuzzi suites are awesome for couples and the executive suites are great for families"
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"Rooms were all quiet--even those facing the street"
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