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Holiday Inn Pigeon Forge

Booking.comUS$ 92*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Pigeon Forge
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538 Reviews from our TripAdvisor Community

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Showing 534: English reviews
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Chattanooga, Tennessee
Reviewed 3 days ago NEWvia mobile

In Pigeon Forge for a softball tournament for a couple of days. It rained most of the time we were there, but our hotel room made up for the gloomy weather. Room was nice and clean with a great breakfast

Thank Tamika W
Pigeon Forge, Tennessee
Reviewed 1 week ago NEW

OK we got here around 5:30 AM I know freeway or airplane have to leave at some store we got into our windows and speak to you ever want to be with you to babysit at Tybee I will be seeing him at the time now this is the worst store in the world of display should we shoot for...

Thank 185parker266
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear 185parker266, Thank you for taking the time to review your stay with us. Unfortunately something appears to have been lost in translation with this review. If you would like to speak further about your stay with us please feel free to contact us directly at the hotel via the phone number listed on our website or e-mail us at...

Sweetwater, Tennessee
Reviewed 4 weeks ago via mobile

Staff was friendly and parking wasn't bad. The location is amazing. The pool & hot tub kept the kids entertained all the way to 11:30,even though it was absolutely packed; doesn't take much due to being small. The reason I'm giving a 3 rating, is mostly the room. AC on 60 degrees all night and barely able to keep the...

Thank diggity00374
HolidayInnPF, Front Office Manager at Holiday Inn Pigeon Forge, responded to this review

Dear diggity00374, Thanks for taking the time to submit feedback regarding your recent stay. I am pleased to hear that you and your children enjoyed the pool while you were our guests. I'll be sure to forward your comments regarding the AC and the fridge to our engineering department for follow up. Thanks again and we hope you'll come back...

Staunton, Virginia
Reviewed 5 weeks ago

Beautiful lobby. Room was large, well furnished and very clean. Staff was friendly and helpful. Had no issues. Loved the complimentary coffee in the lobby, just wish you had it in the evening as well. Would stay there again.

Thank Kaye B
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Kaye B, Thank you so much for your review of our hotel. I am pleased to hear that you encountered no issues during your stay with us and that you found our staff friendly and room comfortable. We value your feedback and hope you will visit us again. Sincerely, Jennifer B. Assistant Guest Services Manager Holiday Inn Pigeon Forge

Nashville, Tennessee
Reviewed 20 March 2017

This is a copy of the email sent to the HOTEL: without having to rewrite everything - I think the email will explain why I was upset at this Certain Hotel and why it has become the place NOT TO STAY! and I'm one of the Best HI Customers, I stay at a HI all the time! Email to hotel:>>"Would...

Thank dvpage
HolidayInnPF, Manager at Holiday Inn Pigeon Forge, responded to this review

Please allow me to apologize for the service your son and his family received. We strive to make every guest’s stay as happy as we possibly can. We regret that in this instance a lack of training for a staff member inconvenienced your family. A late checkout is a benefit for our Rewards Club members and our staff has been...

Rockford, Michigan
Reviewed 18 March 2017

I was more than a bit anxious about staying at this hotel, given the large number of negative reviews. (I didn't choose it.). Negative observations: The hotel was extremely shabby and generally appeared poorly maintained, except for the front lobby. As others have noted, the ceiling in the pool area was literally peeling and hanging down in shreds. Front desk...

Thank Si V
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Si V, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We appreciate your comments about the aspects of our hotel that need updating and we will be sure to forward those comments to the appropriate...

Fayetteville, Georgia
Reviewed 11 March 2017

we were here for a conference but did not stay in the hotel. The conference room was very nice and it fit the venue very well. Love the seats, they have something like a spring in the back that permits movement back and front so they are more comfortable.

Thank John C
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Traveler, Thank you for taking the time to let us know about your experience in our conference center. We are pleased to hear that it fit the venue well and that you enjoyed our comfortable seats. We hope to have the opportunity to have you as a guest in our hotel in the future. Sincerely, Jennifer B. Assistant Guest...

Pfafftown, North Carolina
Reviewed 8 March 2017

We arrived early December for an extended stay. This hotel was decorated beautifully in the lobby for the Christmas season. A nice fireplace and comfy seating felt hearty. The desk was courteous. The fitness room is nice. Pool is attractive and there are many seating areas throughout the floors. Our extended stay here was unusual. The hotel is in need...

Thank 1gypsylife
HolidayInnPF, Front Office Manager at Holiday Inn Pigeon Forge, responded to this review

Dear 1gypsylife, Please accept our sincerest apologies for the issues you've described. It is our goal for all of our guests to have a relaxing and comfortable experience, no matter the length of their stay. Rest assured that your comments will be forwarded to the appropriate persons for review. We certainly expect more from ourselves than the experience you've described...

Reviewed 6 March 2017 via mobile

My husband and I were booked here from the Holiday Inn Club Vacations since there were no room available at the resort.. which is a whole other story. The front desk booked my husband and I in a double bed room, which is more like a twin bed. Then, we decided to try out the hot tub and there were...

Thank Sara M
HolidayInnPF, Front Office Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Sara M, Thank you for your feedback regarding your recent stay with us. We do our very best to assign preferred bed types to our guests, however, the weekend in question was a sold out weekend and the only room type we had available was the room type booked. I apologize that we were unable to offer another room...

Reviewed 2 March 2017 via mobile

The motel staff was very nice and helpful the room however is very dated and needs work.The bed and tv were nice,the room however was very overpriced I would only recommend if nowhere else was available.

Thank stephen h
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Stephen H, We are pleased to hear that you found the motel staff to be nice and helpful and the bed and TV to be nice as well. Your comments regarding updating the rooms have been passed along to upper management and we do hope to have the opportunity to serve you again in the future. Sincerely, Jennifer B....

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Room/Suite (31)
Hotel & Grounds (6)
Pool/Beach Area (2)
Bathroom (17)
View from Room (1)
Other (62)

Management photos: Courtesy of the property manager

All Management Photos (49)
Hotel & Grounds (10)
Room/Suite (17)
Business Centre/Function Rooms (3)
Dining (2)
Pool/Beach Area (2)
Other (15)
07/05/2017 08/05/2017
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  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
From the time you enter our lodge-style lobby, you will feel right at home at the Holiday Inn Pigeon Forge. We are a completely non-smoking full service hotel in the center of all that Pigeon Forge, TN has to offer. Our knowledgeable guest services team is here to help you with your questions about The Great Smoky Mountains National Park or your favorite local attraction. We will make sure you are ready to get your adventure started in the right direction. Each guest room is equipped with a 42 inch LCD-TV, microwave, refrigerator, and FREE wireless internet. As the only Full-Service Hotel in Pigeon Forge, you will be able to eat, sleep, relax, and play all under one room. We offer over 11,000 sq ft of meeting/banquet space with state of the art audio visual equipment that is perfect for seminars, dinner banquets, weddings, reunions, etc. Our on-site Sales and Catering team is here to ease the stress of planning your event. Whether you are here attending an event, enjoying a meal at our on-site restaurant, or in need of a getaway, we provide you with the level of service that you deserve Enjoy total comfort and convenience in Pigeon Forge with the most trusted name in travel and we will make your stay a memorable one. We are planning for your arrival and waiting to say Welcome Home! ... more   less 

Additional Information about Holiday Inn Pigeon Forge

Address: 3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863-3422
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: ₹ 5,782 - ₹ 12,207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Pigeon Forge 3*
Number of rooms: 206
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Also Known As:
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Pigeon Forge Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Pigeon Forge staff and other travellers.
4 questions
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Dade City, Florida
over a year ago
Roanoke, VA
Napoleon, Ohio
over a year ago

See all questions (4)

Questions? Get answers from Holiday Inn Pigeon Forge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NOT #132- the toilet moves, the tub won't hold water, the door is chewed on, etc..”
dvpage, 20 Mar 2017 | Read review
“bed size is full, not the typical queen size- so you may like a king!”
1gypsylife, 7 Mar 2017 | Read review
“Street View was pretty quiet”
Kayl_D, 30 Jan 2017 | Read review
“Avoid even if its free!!! Go Someplace else”
  • Mold on Wall
  • Windows Leak Like A Sieve Carpet is MOLDY
  • Filthy Dirty Ottomen
, 29 Dec 2016 | Read review
“Great location between Gatlinburg and Pigeon Forge. Not a quality stay.”
hannaho372, 13 Dec 2016 | Read review
5 of 5
US$ 92* /night
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TripAdvisorUS$ 92
HotelQuicklyUS$ 120
Hotwire.comUS$ 93
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Prices are for 1 room, 2 adults
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