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Best Western Toni Inn

TravelocityUS$ 100*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 118*
US$ 100*
US$ 118*
US$ 100*
US$ 118*
US$ 99*
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Best Western Toni Inn
Best Western Toni Inn
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1,114 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Toni Inn
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Showing 1,110: English reviews
Johnson City, Tennessee
Reviewed 2 September 2016

I have stayed across the road at the Plaza Inn and this hotel is very comparable to it. The only issue I had was parking. We came in later that evening after riding around the town shopping and there was not a single spot and they had people parked along curbs and all different directions. There was nothing major going...

Review collected in partnership with Best Western
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Helpful?
Thank tenn_tazz26
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for taking the time to write such a great review. We apologize for the issue you experienced with parking. The jeep event was not a large event for the area, but we were very fortunate to still sell out on that weekend, and anytime we sell out, our parking can get very tight. We are continuously working on...

mexico
Reviewed 1 September 2016 via mobile

Just checked in and the room is huge picture attached shows my three children from one end to the other. Two pools which are nice and a good breakfast for the price. I would recommend this place to any body coming to the immediate area

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Helpful?
Thank mhalsey
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for taking the time to write such an amazing review. We are happy to hear that your room exceeded your expectations when you arrived, and hopefully it continued to exceed them throughout the rest of your stay. We also want to thank you for your recommendations and we hope you will come back to see us again in...

Canton
Reviewed 31 August 2016

Hotel is great but the staff acts as if they all hate working at this hotel. not friendly at all. I did find one person I will say made me smile and acted like he was glad to see us come in and that was a older man that let me in the office when we came in around 2;30...

Review collected in partnership with Best Western
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Helpful?
Thank Tracie L
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for taking the time to let us know about your stay. I would like to apologize for your customer service experience, and would like to let you know that we will be investigating this. It is our goal to provide excellent customer service, and I apologize that this was not the case for you. Once again, thank you...

Chester
Reviewed 30 August 2016 via mobile

We tried to book a room at reception (Rebecca) but we were not offered the on line rate. We asked if we could have on line rate and were told we would have to book on line. We asked if we could have the wifi password to enable us to book on line but she would not give it to...

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Helpful?
Thank CarolynChester
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for taking the time to let us know about your experience. I would like to apologize for issues you experienced and would like you to know that we are investigating this further. It is definitely our goal to provide great service to our guests and it sounds as though we failed with you. Once again, thank you for...

Murfreesboro, Tennessee
Reviewed 30 August 2016

Good hotel! The free breakfast was great! There was free wifi and the beds were comfortable. The room was quiet. I couldnt hear the guests in the other rooms. Good in room coffee maker and spacious layout. This place is super close to Dollywood, the Island and whatever else you want to do.

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Helpful?
Thank Brandon H
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for writing such a great review. I will pass along your compliments to our breakfast staff, and we love hearing you enjoyed your stay. We feel that our location is one of our strongest assets, and are happy to hear we are not the only one. Once again, thank you for taking the time to write such a...

Woodstock, United States
Reviewed 29 August 2016

We have visited Pigeon Forge many times but this was the first time staying at Best Western Toni Inn. There were friendly people who were very helpful. The room was very clean and the price was just right.

Review collected in partnership with Best Western
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Helpful?
Thank Connie E S
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for writing such an amazing review. We love hearing when our guests enjoyed there stay, and it sounds as though you did just that. I will pass along your compliments to our staff, and hopefully the next time you come back to Pigeon Forge, you will stay with again. Once again, thank you for writing such an great...

Cleveland, United States
Reviewed 26 August 2016

We have stayed here numerous times and always are very pleased. Great location and amenities for the price. Clean rooms and comfortable beds. Love the indoor pool. Always get room right off indoor pool area and love it.

Review collected in partnership with Best Western
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Helpful?
Thank Penelope H
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for taking the time to write such a great review. We are happy to hear that you have stayed with us several times, and we look forward to several more visits from you as well. I will pass along your compliments to our housekeeping department as well. Once again, thank you for writing such a great review.

Manchester, United States
Reviewed 23 August 2016

Check in was quick and easy. Booked 3 rooms. 2 with booking.com and 1 through BestWestern.com. The booking.com reservation gave us some problems because it listed the 2nd room under our guests name instead of mine. Luckily, I had my phone with the confirmation number and everything went smoothly from there. The rooms were very nicely appointed and clean with...

Review collected in partnership with Best Western
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Helpful?
Thank Ebby S
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for taking the time to write such a terrific review. I am glad to hear that the confusion you experienced at check in was quickly resolved, and I will definitely pass along your compliments to our housekeeping and breakfast staffs. Once again, thank you for writing such a great review.

Charlottesville, Virginia
Reviewed 22 August 2016

I was looking for a last minute hotel that had a pool and a good breakfast. I found this hotel and ended up calling in for a reservation to get a King bed. The front desk was super helpful on the phone and in person. We arrived and checked in with the front desk. They asked if we were going...

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Helpful?
Thank bicibill
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for taking the time to write such a wonderful review. I will definitely pass along your compliments to our front desk and breakfast staffs, and we are happy to hear that you enjoyed your stay. Your tips for maneuvering through traffic are also spot on, and hopefully will help someone in the future. Once again, thank you for...

Moline, United States
Reviewed 21 August 2016

This was a good rate despite a few maintenance issues. The in room hot tub listed as for 2 people only fits 1 comfortably. The outdoor whirlpool is only luke warm. The indoor whirlpool is sandy from disintegration of the concrete. The indoor pool could be called outdoor as it is hot and muggy in the area. Hotel was clean...

Review collected in partnership with Best Western
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Helpful?
Thank Robert L
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for taking the time to write such a great review and for letting us know about your stay. I would like to apologize for the maintenance issues you experienced and I would also like to let you know that I will report your concerns with the pools to our maintenance department as well to prevent issues for guests...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The very finest in accommodations are right in the heart of Pigeon Forge and the Great Smoky Mountains. Our ideal location in the foothills of the Great Smoky Mountain National Park is only 10 miles from the Sugarlands Welcome Center entrance. Outlet Shopping centers are just minutes away and a very convenient drive or trolley ride from us. For that special occasion, romantic weekend or well planned family vacation, Best Western Toni Inn in Pigeon Forge offers a variety of hotel accommodations and amenities sure to please all travelers. Free Hot Continental Breakfast • Family Rooms • Whirlpool Rooms • Non-Smoking Rooms • Queen and King Beds • In-room Coffee Makers, Microwaves and Small Refrigerators • Hairdryers • Flat Screen Televisions • Free Premium Movie Channel & Wireless Internet • Heated Indoor and Outdoor Swimming Pools and Hot Tubs. ELEVATOR. ... more   less 

Additional Information about Best Western Toni Inn

Address: 3810 Parkway, Pigeon Forge, TN 37863-3816 (Formerly BEST WESTERN Toni Inn)
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: ₹ 5,320 - ₹ 10,834 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Toni Inn 2.5*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Travelocity, Hotwire, Priceline, Orbitz, Hotels.com, Expedia, Cheap Tickets, getaroom.com, HotelQuickly and HotelsClick so you can book your Best Western Toni Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Toni Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western
Hotel Style:
#21 Family Hotel in Pigeon Forge
#24 Romantic Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Toni Inn staff and other travellers.
16 questions
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Toronto
over a year ago
over a year ago

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Questions? Get answers from Best Western Toni Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go on expedia”
TommyC590, 10 Apr 2017 | Read review
“Maybe in your room early to a parking spot...”
caudill48125, 8 Apr 2017 | Read review
“ask for a room toward the back where you park”
281sandif, 2 Feb 2017 | Read review
“they have a lot of newer buildings across the country. Check it out.”
hootowl1944, 19 Jan 2017 | Read review
“The rooms with pool access are great for winter month stays. Location of hotel is excellent!”
NicoleC18, 19 Jan 2017 | Read review
5 of 5
Travelocity
US$ 100* /night
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BestWestern.comUS$ 100
PricelineUS$ 99
HotelQuicklyUS$ 118
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Prices are for 1 room, 2 adults
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