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Best Western Plaza Inn

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Traveller (342)
Room & Suite (163)
Pool & Beach (53)
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Overview
  • Excellent54%
  • Very good33%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“dixie stampede”(187 reviews)
“indoor pool”(184 reviews)
“mountain view”(61 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,991)
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1,022
651
205
58
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1,022
651
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39
Show reviews that mention
All reviewsdixie stampedeindoor poolmountain viewthe breakfast arearoom was cleangreat place to staywafflesprivate balconycontinental breakfastbiscuits and gravywould stay here againeasy accessfamily vacationhot tubenjoyed our stayparking lotvisit pigeon forge
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231 - 235 of 1,975 reviews
Reviewed 22 August 2017 via mobile

Location of this hotel is the best in the area Easy drive to the smoky mountains Down the street from Dollywood On the main drag. The breakfast area has lots of seating They refill the breakfast a lot. Pool is great kids loved it.

Thank krocking123
Response from Michael S, General Manager at Best Western Plaza InnResponded 4 September 2017

Thanks for the great review. I am glad to see that we met your expectations. Thanks for all the kind comments and we look forward to seeing you all again.

Reviewed 20 August 2017

Very clean, comfortable beds, delicious breakfast!, great location. Close to all the attractions. Trolley stops in front of hotel. Hotel has 2 outdoor pools and 1 indoor pool. Quiet nights sleep. Nice facility and would definitely stay there again.

Review collected in partnership with Best Western
Thank sharonwX9403HD
Response from Michael S, General Manager at Best Western Plaza InnResponded 4 September 2017

Thanks for the great review. I am glad to see that we met your expectations. Thanks for all the kind comments and we look forward to seeing you all again.

Reviewed 20 August 2017

The hotel has 3 pools two inside and one outside, the room was mountain view but cost extra, the toilet backed up 4 times had to call maintiance and took the plunger and took care of the issue. the guest hotel room phone did not...More

Review collected in partnership with Best Western
Thank flafoggs
Reviewed 20 August 2017

Great location for us. It was a little removed from all the tourist places so it was quiet and had great views of the mountains at least from our 5th floor balcony. Large breakfast area well managed. Over all stay was excellent; got good suggestions...More

Review collected in partnership with Best Western
Thank Larryandclarissa
Response from Michael S, General Manager at Best Western Plaza InnResponded 4 September 2017

Thanks for the great review. I am glad to see that we met your expectations. Thanks for all the kind comments and we look forward to seeing you all again.

Reviewed 18 August 2017

We love this hotel. We have stayed in it multiple times and it has never disappointed. The pools were kept clean, and I love that they have 3 different pools to choose from. The room was neat and clean, and everything worked!! The staff has...More

Review collected in partnership with Best Western
2  Thank angelabD7130MA
Response from Michael S, General Manager at Best Western Plaza InnResponded 4 September 2017

Thanks for the great review. I am glad to see that we met your expectations. Thanks for all the kind comments and we look forward to seeing you all again.

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Best Value Properties in Pigeon Forge, TN
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Things to do
Hot Tub
Pool
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 83 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Pigeon Forge
#14 Family Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 83 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Pigeon Forge
#14 Family Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (342)
Room & Suite (163)
Pool & Beach (53)
Dining (6)
Amenities (16)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Nunziata37340
9 April 2018|
AnswerShow all 2 answers
Response from Lisa L | Reviewed this property |
I didn’t see any pets or a dedicated green space, sorry but idt so.
0
Votes
lakegirl2
3 October 2017|
AnswerShow all 2 answers
Response from Carma A | Reviewed this property |
it will be by then,but the indoor one will be open year round.
1
Vote
Janet P
17 September 2017|
AnswerShow all 2 answers
Response from Fire15 | Reviewed this property |
It is not covered
1
Vote
Room Tips
"Was nice to park outside the room (if you get one on the first floor)"
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"Do not take an indoor pool access room, too loud"
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"First floor more accessible, rooms in the back part of the hotel are farther away from the road and quieter."
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"The third floor is quiet"
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