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Best Western Plaza Inn

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Traveller (337)
Room & Suite (163)
Pool & Beach (53)
Overview
  • Excellent54%
  • Very good33%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“dixie stampede”(187 reviews)
“indoor pool”(184 reviews)
“mountain view”(61 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Best Western Plaza Inn
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plaza Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,988)
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1,972 results
Traveller rating
1,020
651
205
58
38
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LanguageEnglish
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1,020
651
205
58
38
Show reviews that mention
All reviewsdixie stampedeindoor poolmountain viewthe breakfast arearoom was cleangreat place to staywafflesprivate balconycontinental breakfastbiscuits and gravywould stay here againeasy accessfamily vacationhot tubenjoyed our stayparking lotvisit pigeon forge
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1 - 5 of 1,972 reviews
Reviewed 2 days ago

Nice complex, clean room. Rude female at service counter upon check in and rude females while obtaining breakfast. Other than that good stay, close to many attractions including dolly parton, many many arcades, I recommend going to

Review collected in partnership with Best Western
Thank Zachary H
Hotel's Favourite
Reviewed 23 December 2017 via mobile

I tell you right now there’s one the best places we have ever stayed with me coming up to pigeon forge/Gatlinburg For over 32 years and with Dacia ocean of a honeymoon place which was the summit this was the best hospitality beautiful to me...More

2  Thank tnt2186
Response from Michael S, General Manager at Best Western Plaza InnResponded 5 January 2018

Great Review! Thanks for the wonderful compliments. I will pass on this review to the rest of the staff. We will continue to strive to to make your future experiences here as good or better than this one. Thanks for choosing Best Western Plaza Inn...More

Reviewed 3 days ago

We will be back. We travel a lot and this was our first time at Best Western. It was clean, nice, lots of room and convenient to everything. We had good sleep with the beds. It had lots of parting. We enjoy staying there and...More

Review collected in partnership with Best Western
1  Thank ballen765
Reviewed 4 days ago

Had excellent service and accommodations. Breakfast was appropriate for the venue. Location was easy to get to and close to attractions and restaurants . Would definitely recommend this place to friends.

Review collected in partnership with Best Western
Thank camper562018
Reviewed 5 days ago

My daughters hotel room was disgusting. The sheets had blood and hair on them. The toilet had feces on it and it was plugged. Hair was all over in the bathroom. The food in the dining room was not very good. It was very limited...More

Review collected in partnership with Best Western
Thank sunset611
Response from Michael S, General Manager at Best Western Plaza InnResponded 2 days ago

Thanks for the review! I am sorry to hear that your experience was so negative. I would point out that our breakfast is ranked in the top 20 of all Best Western’s in this district as of last week. That doesn’t mean there isn’t room...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Things to do
Hot Tub
Pool
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 82 - US$ 186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Pigeon Forge
#14 Family Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 82 - US$ 186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Pigeon Forge
#14 Family Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (337)
Room & Suite (163)
Pool & Beach (53)
Dining (6)
Amenities (16)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Nunziata37340
9 April 2018|
AnswerShow all 2 answers
Response from Lisa L | Reviewed this property |
I didn’t see any pets or a dedicated green space, sorry but idt so.
0
Votes
lakegirl2
3 October 2017|
AnswerShow all 2 answers
Response from Carma A | Reviewed this property |
it will be by then,but the indoor one will be open year round.
1
Vote
Janet P
17 September 2017|
AnswerShow all 2 answers
Response from Fire15 | Reviewed this property |
It is not covered
1
Vote
Room Tips
"Was nice to park outside the room (if you get one on the first floor)"
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"Do not take an indoor pool access room, too loud"
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"First floor more accessible, rooms in the back part of the hotel are farther away from the road and quieter."
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"The third floor is quiet"
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