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Best Western Plaza Inn

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Traveller (376)
Room & Suite (190)
Traveller (376)
Room & Suite (190)
Pool & Beach (57)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Wheelchair Access
Hot Tub
Pool
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Heated pool
Indoor pool
Outdoor pool
Shuttle Bus Service
Concierge
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Good to know
HOTEL STYLE
Centrally Located
Mountain View
HOTEL CLASS
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Offers & Announcements:BOOK DIRECT & SAVE
Hotel packages
Reviews & more
2,133Reviews
579Photos
53Q+A
100Room tips
Traveller rating
  • 1,103
  • 700
  • 222
  • 66
  • 42
Time of year
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Show reviews that mention
Me and my wife stayed 2 nights room was clean and the front desk people were very nice and helpful the pool and hot tub was great and the hot breakfast was very good and fresh close to everything we will be back
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Review collected in partnership with Best Western
Response from Michael S, General Manager at Best Western Plaza Inn
Responded 2 days ago
Great Review! I am glad to hear you had a great time with us. Thanks for choosing Best Western Plaza Inn for accommodations and thanks for all the great compliments too. We look forward to seeing you all again.
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We stayed 3 nights at this hotel. The room was large, very clean and comfortable. The staff at the desk, the ladies who prepared the very good breakfast, even the cleaning and maintenance staff were very courteous, friendly and helpful. The hotel was in a great location on the pa
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Response from Michael S, General Manager at Best Western Plaza Inn
Responded 2 days ago
GREAT REVIEW! Thanks for considering us the Best Hotel in Pigeon Forge! I will pass on this great review and praise to the staff. We will use this review as an inspiration to strive even harder for our valued guests. It was a pleasure having you. We look forward to seeing you and your family again. Thanks, Michael Stienbarger
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The staff at the front were very nice and helpful, they are doing some repairs and said that they were finished with the back part of the hotel where they put us, BUT there was a pipe in the ceiling in the bathroom and each time someone took a shower it clanged and was very distu
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Response from Michael S, General Manager at Best Western Plaza Inn
Responded 2 days ago
Thanks for the review. I am glad to hear that you enjoyed your stay with us. I do apologize about the noises you spoke of. We will definitely look into it. Thanks for all the compliments. We look forward to seeing you all again.
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always stay there when in the area.its so so close an in a convenient location..Very clean and friendly. Will be staying there again . And I’d tell my friends s about it if they would ask about a place. I highly recommend it
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Review collected in partnership with Best Western
Response from Michael S, General Manager at Best Western Plaza Inn
Responded 2 days ago
Thanks for the great review. Glad to hear you enjoyed your stay. Thanks for choosing Best Western Plaza Inn for accommodations. We look forward to seeing you and your family again.
Read more
Great people! love to stay there I have stayed there about 4 times just love it. close to the shows and shopping. The staff that work there are just great the breakfast is great. the food is always hot and well stocked!!!!
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Review collected in partnership with Best Western
Response from Michael S, General Manager at Best Western Plaza Inn
Responded 5 days ago
Great review! Thanks for your continued loyalty. I'm glad to hear that you enjoyed another stay with us. We appreciate all the positive comments. Thanks for choosing Best Western Plaza Inn for accommodations. We look forward to seeing you all again. Thanks, Michael Stienbarger
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorBest Western Plaza Inn
The Double Queen Standard Room at the BEST WESTERN Plaza Inn
Professional photo exclusively commissioned by TripAdvisorBest Western Plaza Inn
The Double Queen Mountain View Room at the BEST WESTERN Plaza Inn
Photo provided by managementBest Western Plaza Inn
Newly Remodeled Mountain View Rooms
Moldy shower knob!
Comfortable Beds
Previous
Hello, how far is the hotel to the smoky mountain national park?
Very close - approximately a 5 min drive
0 votes
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When does the outdoor pool close for the season? We will be there 10/8.
I’m not sure. When we went in early August the water in the outdoor pool was very cold. I’m not sure about the indoor pool but I would think it would be open all year round. Hope this helps!
0 votes
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Are you pet friendly
There were pets on the property when we stayed, but we weren’t traveling with pets. I’m sure you can check with the front desk to be certain.
0 votes
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I know it depends on the weather, but, normally when do you close the outdoor hot tub up for the season? We will be there the week of Nov. 6th and was hoping it would still be open. Thanks!!
it will be by then,but the indoor one will be open year round.
1 vote
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My husband would like to know about the private parking. Is this covered parking or just in a private lot? Thank you.
It is not covered
1 vote
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Previous
"The back area had the largest rooms, was quiet, and had a decent view of the mountains."
"Stay here! Close to Dollywood and back exit makes it easier to travel..."
"Worth Booking, Clean and priced right if you do not expect amenities."
"all rooms are nice"
"Be sure to request a 1st floor room if anyone has difficulty with stairs."
Previous
PRICE RANGE
US$ 68 - US$ 166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plaza hotel pigeon forgebest western pigeon forgepigeon forge best western
FORMERLY KNOWN AS
BEST WESTERN Plaza Inn
LOCATION
United StatesTennesseePigeon Forge
NUMBER OF ROOMS
201
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