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Willow Brook Lodge

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472 Reviews from our TripAdvisor Community

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There are newer reviews for Willow Brook Lodge
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Showing 472: English reviews
Hamptonville, North Carolina
Reviewed 13 June 2014 via mobile

I could not of asked for more. Clean suite with room for 6: and it includes breakfast! Close to attractions; even bought our DollyWood tickets here which saved us time at the gate. The kids LOVED the water slide at the pool. We did not have a reservation. We walked in the receptionist was very friendly and let us view...

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4Thank AmandaS789
Reviewed 10 June 2014 via mobile

Checked in to Willowbrook and was impressed by the lobby. The room had an extremely noisy air conditioner. The floor had hair ties from the last guest, the tub was chipped up, the bathroom had hairs in the tub and floor along with some kind of pink nails from the last guest. Overlooked it all as minor and went to...

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3Thank Cody R
WBLParkway, General Manager at Willow Brook Lodge, responded to this review

Our goal at Willow Brook Lodge is to provide a clean, comfortable accommodations for our guests to enjoy while they visit our area. We welcome guests to check out the property and look at the room before they check in should they have concerns. We will gladly address any issue that a guest should have, in this case the room...

Dutton, Alabama, United States
Reviewed 9 June 2014

Last summer, my mom, dad, and i took a trip to pigeon forge. As always we stay at the willow brook. Dad became sick during this trip so we had to leave the day after we got there. Our room didn't connect to wifi, and i went to the front desk to bring this to their attention, they told me...

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5Thank MaKayla G
Gadsden, Alabama
Reviewed 28 May 2014 via mobile

We stayed in the family suite this visit and we loved it! Our room was spacious plus our balcony overlooked the river and it was very peaceful! We also received a 15% discount because we had stayed their before!

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3Thank Queenbeemomof4
Dahlonega, Georgia
Reviewed 25 April 2014

We loved staying at this place, it was very clean, and nice! The breakfast every morning was good. How ever, the receptionist at the front was very rude when we checked in! I understand that there are rules that have to be followed, but that was not the way to treat your customers. But we do recommend this place to...

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5Thank Steph J
Kentucky
Reviewed 23 April 2014

We had been wanting to stay here based on pictures and reviews. Disappointed with the price and the room compared to others we've stayed at on the strip. The bathroom and vanity area floors needed a lot more attention. The water pressure in shower wasn't good. The pros were: strong internet, nice towels, quiet night's sleep in the south building,...

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4Thank Lynn60
Pigeon Forge, Tennessee
Reviewed 16 April 2014

Our family spent spring break here, and will certainly stay again ASAP. The room was perfect, as was the staff and service. The attractions we wanted to see were nearby. In particular, the staff were very helpful and generous with recommendations of additional attractions which might interest us. Thank you for a wonderful stay!

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1Thank Fairley W
Lexington, Kentucky
Reviewed 7 April 2014

First off, let me say that I was very pleasantly surprised by our stay at Willow Brook. The room was great with an awesome view (4th floor overlooking the pool with the mountains in the background), a much better than anticipated breakfast and nice comfy beds. We had only a small bad experience, which I hope management corrects. We stopped...

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5Thank Dan W
Charlotte, NC
Reviewed 6 April 2014

I just left this hotel this morning and thought I would leave a review. Internet-absolutely the worst I've seen in the area, the manager had to constantly reboot the router. Very expensive for an old motel style hotel. I had one of the front rooms with the balcony, very overpriced. The room was large and clean except for a small...

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1Thank mtnbound54
cross hill
Reviewed 25 March 2014

the rooms was very clean and nice.. the beds was awesome as was the pillows,big and fluffy..they had a great breakfast.had eggs,gravy biscuits,bagels,toast,oat meal, grits,doughnuts,cereal,milk,orange juice,pineapple orange juice..indoor and outdoor pool..great prices!!! already made reservations for the summer....

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1Thank robert b

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
A resort atmosphere on the Little Pigeon River right in the center of action-packed Pigeon Forge/Gatlinburg, TN of the Smoky Mountains! Featuring a wide variety of rooms with family suites, Pigeon Forge condos, jacuzzis, fireplaces and balconies available. Willow Brook Lodge has an outdoor pool with 75 ft. waterslide and hot tub, an indoor pool and hot tub, a deluxe continental breakfast and wifi internet access included. ... more   less 

Additional Information about Willow Brook Lodge

Address: 3035 Parkway, Pigeon Forge, TN 37863-3311
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: ₹ 5,895 - ₹ 12,178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Willow Brook Lodge 2.5*
Number of rooms: 156
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Also Known As:
Willow Brook Hotel Pigeon Forge
Willow Brook Pigeon Forge
Hotel Style:
#13 Romantic Hotel in Pigeon Forge
#13 Family Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Willow Brook Lodge staff and other travellers.
15 questions
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Charlotte, North Carolina
over a year ago
Tennessee
11 months ago

See all questions (15)

Questions? Get answers from Willow Brook Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay more, get one with a balcony”
Donnaahren65, 13 Apr 2017 | Read review
“Best rooms would be in back away from pool in summer unless your family wants to use pool.”
513bpage513, 7 Mar 2017 | Read review
“5 floors available, the higher the floor, the better the view.”
stldonnie, 15 Feb 2017 | Read review
“we were on the front facing the highway.”
kim0415, 26 Jan 2017 | Read review
“The private balcony rooms on the front side of the hotel are the best!”
francoeurfan7, 5 Jan 2017 | Read review
5 of 5