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Americana Inn & Suites

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216 Reviews from our TripAdvisor Community

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There are newer reviews for Americana Inn & Suites
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Showing 216: English reviews
Reviewed 5 August 2016 via mobile

We stayed there 2 weeks ago it was nasty no wifi. Not a good hotel at all to be we there r tourist horrible. !! There were ice in the ice box floor nasty & the bed clothes was snagged. The elevator was nasty. The person was waiting in us was not friendly will not stay there no more at...

Thank Louise W
Whitehouse, Texas
Reviewed 26 July 2016

This place is awful!! The only good things about this hotel was the night manager & the breakfast. There was a 2in gap under the door. One bed had a huge dip in it the other moved from side to side on the railing. The shower head came off while I was showering burning my stomach & arm. The room...

Thank Cynthia R
Tellico Plains, Tennessee
Reviewed 25 July 2016

We booked this hotel online through booking.com. Upon arrival there were signs "Internet Down Cash Only". They stated the internet was down and they didn't receive our reservations and there were NO rooms available. We went to another hotel. At 2:00 AM they charged my debit card $329.40. When I went back to the hotel they denied that there were...

Thank byronsmith001
Reviewed 17 July 2016 via mobile

Our room got double booked, the people that they "double booked" it to were disgusting and smoking weed in the room. They went through everything we had and everything we had in the room smelled like weed (I have a 3 year old son and his stuff was in the room too). Management didn't want to do anything, even though...

1Thank Unhappy11138362
Reviewed 10 July 2016 via mobile

I have stayed at nicer motels cheaper beds did not have comforters on them just small blankets I could not get parking space had to park around back walk around fronet was not where close to pool I thought my room at a pool view I booked

1Thank Amber D
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 4 July 2016 via mobile

My family visits Pigeon Forge quite often, however, staying here was absolutely terrible! From the first moment, the staff was rude! The room was in horrible repair. The bedding was worn out, the beds were like lying on a rock. Pillows were worn out! Also, after hours, the staff was swimming and being very loud a noxious during the night....

1Thank A TripAdvisor Member
Reviewed 27 June 2016 via mobile

There were stains on the blankets, towels and shower curtain. The sink had rust and constantly dripped. The shower knob was broke and so was the drain cover in the tub. Outside our room was a deck that had dead plants and a dirty table with mis match chairs the umbrella was broken and just set over in the corner....

Thank Cassondra M
Reviewed 25 June 2016 via mobile

Dirty an run down nothing like the picture not worth the price staff isn't very friendly either. Could have got a nicer room cheaper.won't be coming back here anytime soon.pictures on web site might be from 20 years ago.

Thank Shea B
Reviewed 21 June 2016

Rude staff! When I asked for extra towels for my to adult daughter's to shower because my hubby and i had used the towels that were provided I was told I would hav to return the dirty ones first! Four towels with one hand and one face towel for four adults!!!really? Photo are fake the hotel is in poor to...

Thank Diana O
Greater Perth, Australia
Reviewed 16 June 2016

Dirty filthy rooms, people "shooting up" in back car park, what more can I say. Bed sheets with "unusual stains" Stained and. Dirty carpets. YUK!! Asked reception. For clean bed sheets, were told to take it or leave it. We chose to leave it and went elsewhere.

Thank 727neil

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Nice clean rooms, Largest out door pool in Pigeon Forge with seperate pool for the kids and lazy river. Free breakfast and Wi-Fi. Located in the heart of Pigeon Forge, only 2 miles from Dollywood and Splash Country. Minutes away from the Great Smoky Mountains National Park, and shopping at the Tanger Outlet mall. ... more   less 

Additional Information about Americana Inn & Suites

Address: 2825 Parkway, Pigeon Forge, TN 37863-3315 (Formerly Howard Johnson)
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: ₹ 3,394 - ₹ 9,979 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Americana Inn & Suites 2.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Howard Johnson Pigeon Forge Hotel Pigeon Forge
Americana Hotel Pigeon Forge
Americana Motel Pigeon Forge
Americana Inn Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Americana Inn & Suites staff and other travellers.
5 questions
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Questions? Get answers from Americana Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay clear it's a bug infested dirty stinky moldley dump!”
 of 5 bubbles dianeb851, 15 Nov 2016 | Read review
“QUIET an very nice for the price we will stay again on our next trip”
 of 5 bubbles chuckmartin889, 28 Oct 2016 | Read review
“Do not stay here!!!!”
 of 5 bubbles jessicamclemore545, 24 Oct 2016 | Read review
“Smell the room first.”
 of 5 bubbles conservtravlr, 17 Oct 2016 | Read review
“Never book this hotel online”
 of 5 bubbles byronsmith001, 25 Jul 2016 | Read review
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