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Baymont Inn & Suites Pigeon Forge

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790 Reviews from our TripAdvisor Community

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There are newer reviews for Baymont Inn & Suites Pigeon Forge
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Showing 790: English reviews
Clayton, Georgia
Reviewed 13 July 2016

The staff was excellent. Everyone was friendly and rooms were very clean. The free breakfast was good and felt like a visit to grandmas house. It was the best hotel I have been to in pigeon forge. I would recommend it for everyone

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Helpful?
Thank 972claytonb
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear 972claytonb, We truly appreciate your positive review of our hotel. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. It is always rewarding to know that we have provided our guests with a great stay, and that they would recommend our hotel to others. Thank you for your business and...

Crediton, Ontario
Reviewed 12 July 2016

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Helpful?
Thank Daniel E
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Nashville, Tennessee
Reviewed 11 July 2016

Room was clean and met our needs for a 3 day stay. However, the decor was dark and the lighting was very poor. This made it rather depressing in the room. Need to add more lighting, maybe a bright floor lamp would help. Found it difficult trying to see what I needed in my suitcase. The wi-fi was nonexistent, was...

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Helpful?
Thank davidgG3789YQ
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear davidgG3789YQ, Thank you for your review of your most recent stay with us. Our staff takes great pride in providing our guests with exceptional guest service and we are saddened we weren't given the opportunity to do just that. We do have 24 hour front desk staff for any of our guests needs, including and not limited to, additional...

Lynchburg
Reviewed 9 July 2016 via mobile

I had 4 members of my family stay here for 3 nights on our summer vacation. The room was excellent!! Super clean with comfortable beds and friendly housekeeping staff!! The hot breakfast was well maintained by an employee. Very crowded for a good reason so don't complain!! Parking to the side of the hotel was easy with access to a...

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Helpful?
Thank Robert H
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Robert H, Thank you for reviewing our hotel. I am glad that you found our rooms to be clean and comfortable, enjoyed the complimentary hot breakfast buffet, and were thrilled with the service provided to you. It makes my day to know that we provided you with an excellent 3 night stay! We appreciate you choosing to stay with...

Columbus, Ohio
Reviewed 8 July 2016

This was our first visit to a Baymont Inn and Suites and I have to say we had a lovely stay. The hotel was clean. There was abundant parking. Check-in was super quick. The room itself was clean and the beds were comfortable. We couldn't hear any sounds from outside...except for the faint sounds of traffic. There are two grocery...

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Helpful?
Thank roadtrippinsista
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear roadtrippinsista, Thank you so much for your recent stay and for taking the time to write such a wonderful review. I am thrilled to learn how much you enjoyed your stay and that you chose us for you first visit to a Baymont Inn & Suites. Thank you for your wonderful comments regarding all aspects of your stay, including...

Reviewed 6 July 2016 via mobile

I am a regular here at baymont. We always leave this place satisfied. Rooms are always clean, breakfast is always delicious. Indoor pool is hot and relaxing. They keep outter area clean as well. One lady in paticular showed amazing customer service (KENDRA). She always has a smile on her face and is quick to get towels soap or whatever...

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Helpful?
Thank william b
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear william b, Thank you so much for your glowing review. We are honored and flattered that you consider us one of your favorite hotels in Pigeon Forge! Our staff works hard to provide our guests with exemplary service and memorable experiences, and we are very appreciative when guests like yourself take notice of the little touches. We look forward...

Reviewed 1 July 2016

We rented a cabin in the Smoky Mountains. When we arrived for our 1st night, there was no air conditioning and 91 degrees inside. We had to find a hotel with three rooms quick. Baymont came to our rescue. The receptionist was very patient; the rooms were clean and cool. To top it off, we had a delicious free breakfast...

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Helpful?
1Thank Dana M
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear Dana M, Thank you for recently staying with us here in Pigeon Forge and moreover taking the time to review your stay. I am thrilled to learn how much you enjoyed your stay! Thank you for your wonderful comments regarding our service, and clean rooms. I have shared your comments with my team and will make certain that our...

Nashville, Tennessee
Reviewed 29 June 2016

This hotel takes great pride in providing a clean and comfortable room. Breakfast was a pleasant surprise with the waffle maker, not-bad-eggs and sausage. Staff was very friendly and I would come back.

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Helpful?
Thank possum55
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear possum55, Thank you for taking the time to write us a glowing review! You are correct in saying that we take great pride in providing clean and comfortable rooms, and we are glad you noticed just that. Please do come back and visit us the next time you visit The Smokies, so that we may provide you with another...

Eustis, Florida
Reviewed 29 June 2016

The hotel is not on the main strip (which we liked), but only a block away from it. Our 4th floor corner room was quiet and clean. The room smelled a little musty when we first entered it, but we came prepared with air freshener so it was not an issue. We had a view of the outside pool and...

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Helpful?
Thank cmcscrapper
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear cmcscrapper, Thank you for your wonderful, detailed review of our hotel. Our entire staff is thrilled to know that our great service and our hotel's amenities made your stay enjoyable. From our clean rooms, delicious hot breakfast, and our great location - we are happy this made for a great stay! Again, thank you for your business and your...

Reviewed 28 June 2016 via mobile

Booked through reservations and used a gift card. 20 minutes later I'm at front desk and they don't have gift card info ..not there fault but still took 45 minutes to get reservation corrected and lost the first gift card because the code had already been used. No offer to return my gift card.. just constantly tell me there computers...

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Helpful?
Thank E T
BaymontTN45526, General Manager at Baymont Inn & Suites Pigeon Forge, responded to this review

Dear E T, Thank you for sharing your feedback with others in regards to your most recent stay at Baymont Inn & Suites Pigeon Forge. We apologize for any inconvenience you experienced while staying with us. Please know that unfortunately our front desk staff does not have the ability to redeem promotional gift cards. These can only be redeemed through...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
Official Description (provided by the hotel)
OPEN! The newest Baymont Inn & Suites, in the heart of Pigeon Forge, Tennessee is now open and ready for you. We are happy to open with a completely remodeled hotel, new management, new staff and hometown hospitality. We are dedicated to making our Baymont Inn & Suites, your home in the Smoky Mountains. We look forward to having you as our guest and to welcome you to our Baymont family. we are waiting for you.......... ... more   less 

Additional Information about Baymont Inn & Suites Pigeon Forge

Address: 130 Wears Valley Rd, Pigeon Forge, TN 37863-4213 (Formerly Mountain Trace Inn)
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: ₹ 4,246 - ₹ 11,930 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Pigeon Forge 2*
Number of rooms: 99
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Also Known As:
Baymont Inn And Suites
Baymont Hotel Pigeon Forge
Mountain Trace Inn Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Pigeon Forge staff and other travellers.
10 questions
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Huntsville, Alabama
over a year ago
Nashville, Tennessee
2 months ago
7 days ago
Illinois
3 months ago

See all questions (10)

Questions? Get answers from Baymont Inn & Suites Pigeon Forge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor for us a plus.”
 of 5 bubbles 201teresad, 1 Nov 2016 | Read review
“Didn't hear any noise from other rooms. Chairs on the balconies so you could sit outside and look at the view.”
 of 5 bubbles bonnieg148, 26 Oct 2016 | Read review
“Not a smoke free hotel, but our room did not smell.”
 of 5 bubbles JohnHowerton, 23 Jul 2016 | Read review
“4th floor room (#415) was quiet and had a good view of the ferris wheel on The Island.”
 of 5 bubbles cmcscrapper, 28 Jun 2016 | Read review
“If you arrive late the subway across the street is 24 hours”
 of 5 bubbles Bigmarv1975, 25 Mar 2016 | Read review
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