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SpringHill Suites by Marriott Pigeon Forge

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SpringHill Suites by Marriott Pigeon Forge
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746 Reviews from our TripAdvisor Community

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Showing 744: English reviews
Start your review of SpringHill Suites by Marriott Pigeon Forge
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Rock Hill, South Carolina
Reviewed 1 week ago via mobile

We had a quick trip to Pigeon Forge for Easter. We chose this hotel because it had both an indoor and an outdoor pool. We were pleasantly surprised to find out that the outdoor pool was heated. My child especially loved the water slide. The room was nice, and the bed was very comfortable. Breakfast was good. There was sausage...

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Helpful?
Thank Stephanie D
Cincinnati, Ohio
Reviewed 1 week ago

Booked the double queen suite and had plenty of room for family of 4, breakfast was... well its included so don't have gourmet expectations, but if you like yogurt, bagels and the such then you wont be let down. over all Great Stay!

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Helpful?
Thank R0n_P_513
Cheyenne G, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

R0n_P_513, Thank you for your review of our beautiful Springhill Suites in Pigeon Forge, Tennessee. We are pleased you had a great stay and found your suite to meet you accommodations for your family. Thank you again for your review.

Grand Ledge, Michigan
Reviewed 1 week ago via mobile

We were there Apr 3 to Apr 8. I have to agree with the other comments about the breakfast. It was ridiculously difficult to get food and find seating for a hotel that has more than 200 guests, definitely not accommodating and the staff were not friendly and stressed....however, aside from that, our room was excellent. Very quiet, comfortable and...

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Helpful?
Thank yoopercamper
Cheyenne G, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

yoopercamper, Thank you for your review of our beautiful Springhill Suites by Marriott in Pigeon Forge, Tennessee. I apologize the breakfast fell short of our expectations and will be speaking with Management and the appropriate team members about your concerns. We are pleased your suite exceeded you expectations and you were able to enjoy some of the amenities we have...

College Park MD
Reviewed 1 week ago

Despite a room by the elevators, we heard nothing all night long. The WIFI was good and you could almost walk to The Island and all of its restaurants. Staff seemed a little overwhelmed, especially during the free breakfast frenzy.

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Helpful?
Thank wrestlerUMCP
Cheyenne G, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

wrestlerUMCP, Thank you for your review of our beautiful Springhill Suites in Pigeon Forge. We appreciate your comments and are pleased your stay was quiet and relaxing. Being in the heart of Pigeon Forge, we are within walking distance to many great attractions and restaurants. Thank you again for your review.

Jasper, Georgia
Reviewed 2 weeks ago via mobile

I have stayed at this property for several years and even though it is only 7 years old they are reinvesting in the property! All new remodeled rooms, lobby, etc. looks fantastic! Great for families or business travelers. My top choice in the area. Comfortable furniture in the sitting area and a nice firm bed!!! Good for your back!! I'll...

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Helpful?
Thank Steve Y
Cheyenne G, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Thank you Steve Y for staying with us and for your review of our beautiful Springhill Suites. We appreciate your comments and your recommendations to others. Thank you again and we look forward to welcoming you back on your next visit.

Atlanta, Georgia
Reviewed 2 weeks ago via mobile

During Spring Break the hotel was very full. The staff was friendly and helpful but the seemed spread extremely thin. Breakfast was overwhelmed by the number of families trying to eat some days. Room was clean and spacious. Room for 2 adults and 2 teenagers to spread out and not be on top of each other. Beds were quite comfortable.

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Helpful?
Thank familyof4dinesout
Cheyenne G, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

familyof4dinesout, Thank you for your review of our Springhill Suites in Pigeon Forge. We appreciate your comments and are pleased your suite was to your liking. I have shared you concerns with the necessary management and teams. Thank you again for your review.

San Antonio, Texas
Reviewed 2 weeks ago

After a 12 hour drive and part of that time being lost in the woods trying to find our way to Pigeon Forge, it was sure nice to finally get to our hotel where right off the bat the hotel staff received us with such friendliness. Then we go to our room that was clean as can be, well stocked...

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Helpful?
Thank egarza735
Cheyenne G, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Thank you egarza735 for your review of our beautiful Springhill SUites in Pigeon Forge. We strive to provide excellent and friendly customer service, as well as clean and comfortable accommodations. We apologize for the breakfast hours and surely will be sharing them with management. Thank you again for your review.

Reviewed 2 weeks ago via mobile

Our family stays at Springhill suites when we travel as we need accommodations for 5 people and don't like to use roll-aways. This was was very ordinary, here's why; 1. Breakfast. What food was there was tasteless and seemed like powdered eggs. Staff we not polite and seemed like they really did not want to refill all the empty shelves...

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Helpful?
Thank Wayne P
David D, General Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Thank you Wayne P for your recent review and for staying with us at the SpringHill Suites in Pigeon Forge, Tennessee. Your comments are very important to us as we strive to provide the very best in customer service. In this instance, it appears that we fell well short of our goal. Please accept our sincere apologies for not providing...

Knoxville, Tennessee
Reviewed 16 March 2017

My family and I had a wonderful stay. All of the staff we came in contact with was very nice and informational. the indoor pool was great for my grand baby. there was a beautiful setting for the hot tub. very pretty especially at night.

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Helpful?
Thank mckelveycd16
Cheyenne G, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

mckelveycd16, Thank you for your review of our beautiful Springhill Suites by Marriott in Pigeon Forge, Tennessee. We are pleased your stay exceed your expectations and you were able to enjoy our amenities we have to offer. Thank you again for your review.

Reviewed 14 March 2017 via mobile

We stay here three times a year for the rod run car shows. Have been staying at this hotel for many years. Would not stay anywhere else. Staff is always friendly, upbeat and courteous. Rooms are very clean and accommodating. Free breakfast is very good and lots to choose from.

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Helpful?
Thank Carol Alexander S
Cheyenne G, Front Office Manager at SpringHill Suites by Marriott Pigeon Forge, responded to this review

Carol Alexander S, Thank you for your review of our beautiful Springhill Suites in Pigeon Forge, Tennessee. We are pleased you enjoy your stays with us and we look forward to welcoming you back. Our staff works diligently to provide each guest clean, comfortable suites and friendly service. Thank you again for your review and we look forward to seeing...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
SpringHill Suites by Marriott Pigeon Forge is an award winning property located in the heart of Pigeon Forge, Tennessee. Surrounded by the Great Smoky Mountains National Park, our jewel of a property is a favorite for guests who return year after year. Our well appointed spacious suites at our Pigeon Forge, TN hotel offer either a King or 2 Queen beds, full size sleeper sofas, microwaves, mini refrigerators, coffee makers, 37” LCD TVs, and complimentary high speed Internet access. Guests love our indoor and outdoor pools, waterslide, hot tub with a waterfall, 24 hour state-of-the-art fitness center, and 24-hour market. Our complimentary full hot breakfast buffet is a family favorite. SpringHill Suites by Marriott Pigeon Forge is an excellent Pigeon Forge hotel for meetings and events. With 1,200 square feet of meeting space, it is a favorite spot for weddings, corporate groups, family reunions, sports teams, and church groups. Guests of our hotel can enjoy a variety of activities nearby such as Dollywood, theaters, shopping, hiking, rafting, and more! ... more   less 

Additional Information about SpringHill Suites by Marriott Pigeon Forge

Address: 120 Christmas Tree Lane, Pigeon Forge, TN 37863
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: ₹ 7,196 - ₹ 17,244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites by Marriott Pigeon Forge 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Priceline, Orbitz, Travelocity, TripOnline SA, Hotels.com, Marriott and HotelQuickly so you can book your SpringHill Suites by Marriott Pigeon Forge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge
Hotel Style:
#6 Business Hotel in Pigeon Forge
#8 Romantic Hotel in Pigeon Forge
#12 Family Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites by Marriott Pigeon Forge staff and other travellers.
12 questions
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Coastal South Carolina, South Carolina
Boaz, Alabama
over a year ago
Melbourne, Florida
over a year ago

See all questions (12)

Questions? Get answers from SpringHill Suites by Marriott Pigeon Forge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“222 was an amazing room! very clean and nice view of the area”
R0n_P_513, 15 Apr 2017 | Read review
“We stayed on the 3rd floor by the elevator. It was a little noisy but then there were lot's of students on Spring Break.”
egarza735, 6 Apr 2017 | Read review
“Would not recommend the 2 queen /sofa bed family suite. It was tiny”
shalmathews, 8 Jan 2017 | Read review
“Stayed on the first floor which was quiet and convenient to parking, breakfast and pools.”
mc10ac, 17 Nov 2016 | Read review
“Rooms on the east side face a green area and were very quiet.”
714bonnies, 15 Oct 2016 | Read review
5 of 5