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RiverStone Resort & Spa

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RiverStone Resort & Spa
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701 Reviews from our TripAdvisor Community

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Showing 701: English reviews
Chicago, Illinois
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 days ago NEW

Very nice resort for a Thanksgiving family reunion. Our four bedroom condo each had its own private bath. The rooms were spread out enough that we were not disturbed too much. Very nice kitchen and dining area. The indoor pool is across the parking lot, so you need to be sure to bring clothes with you to change when it's... More 

Helpful?
Thank Ingrid W
Belle, West Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

Riverstone Resort is a great place! It is very family friendly and we visit there often. They have a wonderful indoor pool and a great weight room. They have 1, 2, 3 and 4 bedroom condos. The 4 bedroom condos have 4 baths. River Stone is also walking distance to the parkway.

Helpful?
Thank mclay6222
RiverStoneGM, Manager at RiverStone Resort & Spa, responded to this review

Good Morning, Thank you for staying with RiverStone Resort and Spa! I wanted to personally thank you for sending such valuable feedback about your recent stay. It is because of guests like yourself we can continually grow, learn, and exceed guests’ expectations for how we can improve our service and/or product. I am so pleased to hear that you enjoyed... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

The first day we arrived and checked in, I was in awe of the place. The bedroom was noisy and I could hear traffic and could not sleep the first night and went into the living room and pulled out the bed. I fell asleep around 3am. The next morning, I made coffee. As soon as I picked up the... More 

Helpful?
Thank rotabear
RiverStoneGM, Manager at RiverStone Resort & Spa, responded to this review

Good Afternoon, Thank you for staying with RiverStone Resort and Spa! I wanted to personally thank you for sending such valuable feedback about your recent stay. It is because of guests like yourself we can continually grow, learn, and exceed guests’ expectations for how we can improve our service and/or product. I am so glad that housekeeping was able to... More 

Jeffersonville, Indiana
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

Great place to stay. 5 star quality. Kitchen well equipped. Updated decor with granite counter tops. Plenty of space to move about. Balcony view of course are great. Pool is huge and very well maintained. Work out area has state of the art equipment and plenty of space to even have floor workouts. Pictures do not do justice. Large master... More 

Helpful?
1 Thank kimberlywO1297PZ
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Thank you so much for your valuable feedback! We are delighted to hear that you enjoyed your stay at Riverstone Resort and Spa. Our condo's are perfect for families of all sizes, and a great idea for family reunions. The kitchens are always a big hit, as they have all the utensils and cooking equipment that you could need. I... More 

Jupiter, Florida
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago via mobile

The RiverStone was chosen for my stay for a few reasons * Centralize location to all three gift shows (IGES and Smokey Mountain Gift Show) * It offered a condo type room * The room price was reasonable It prove to be a good choice; close by to both the Old Mill District and The Island with restaurants and shops... More 

Helpful?
1 Thank floridagirl4ever2015
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Thank you so much for staying at Riverstone Resort and Spa. Every year we have several members of the IGES and Smoky Mountain Gift Show stay with us, and we certainly love having you all. I am very surprised to hear that the front desk was not very accommodating to your requests. The friendliness and commitment to proper guest services... More 

Dallas, TX
Level Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 4 weeks ago

My and some of my extended family stayed at the Riverstone Resort and Spa for 9 nights and very much enjoyed it. We rented a 3 room condo on the first floor, which was well appointed with all the amenities of an apartment. Property The property itself is conveniently located off the main road, which is of course terribly congested.... More 

Helpful?
Thank wbcooksey
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Thank you so much for staying at Riverstone Resort and Spa! We always strive to exceed guest's expectations, and we genuinely appreciate your helpful feedback. Our location is a positive factor with many of our guests, as it is close by to many of the popular attractions in Pigeon Forge, but also off the main parkway. I am glad you... More 

Newnan, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016

Stayed at the Riverstone for 7 nights. It was great! The resort and very clean and the staff was really friendly. The indoor pool and the arcade area wasn't really that crowed (don't know why because the place was packed) so that made it a little bit more enjoyable. 3 bedroom condo was more than enough room for my family... More 

Helpful?
1 Thank bwinkler2552
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Thank you so much for staying at Riverstone Resort and Spa! Our 3 bedroom condos are perfect for families, and I am so glad you enjoyed yours. The golf course views from our condos are very popular, it is great to hear that you were able to relax and truly enjoy your vacation. We look forward to having your entire... More 

Nashville, Tennessee
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 October 2016

Riverstone is always a wonderful destination for me, whether I am with my family or with friends. I just completed a very relaxing stay there with a friend. This is a perfect location to experience many attractions, great food, and mountain beauty. If my grandchildren are with me they love the lazy river. The spa is a great place to... More 

Helpful?
1 Thank Freda B
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Thank you so much for your valuable feedback. We strive to always provide our guests with the proper rest and relaxation during their stay. Our Lazy River is a big hit with children, we are glad that you all were able to enjoy it. We have a location that is close by to many attractions, but doesn't compromise on the... More 

Colorado Springs, Colorado
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 October 2016

8 adults shared a four bedroom condo. Each room had a king sized bed and it's own bathroom. The kitchen is open and made cooking for 8 easy. The patio overlooked the golf course and we made full use of the swimming pool and lazy river. We were able to access the Pigeon Forge Trolley just steps away from the... More 

Helpful?
1 Thank PFowl2013
RiverStoneGM, General Manager at RiverStone Resort & Spa, responded to this review

Thank you so much for staying at Riverstone Resort and Spa! Our four bedroom condos are perfect for large groups of family and friends, and guests love that they are also four bathrooms, as well. We are definitely glad to hear that you all were able to enjoy both the lazy river, as well as the indoor swimming pool. Having... More 

Johnson City, Tennessee
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 October 2016

I've been stuck on this review for nearly a month. My wife and I stayed at RiverStone back in late August 2016. I had several problems with the unit we stayed in, but didn't know if it was fair to post it on RiverStone since it was an individually-owned unit. Admittedly, the "bad" parts don't seem as bad now. I'll... More 

Helpful?
Thank Tim W
RiverStoneGM, Manager at RiverStone Resort & Spa, responded to this review

Good Afternoon, Thank you for staying with RiverStone Resort and Spa! I wanted to personally thank you for sending such valuable feedback about your recent stay. It is because of guests like yourself we can continually grow, learn, and exceed guests’ expectations for how we can improve our service and/or product. I am so sorry that you had these issues... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Explore the essence of the Smokies in a beautiful one to four bedroom condo with spacious rooms, custom furniture, flat-screen TVs, full kitchens and fireplaces. Relax at lazy river, indoor pool, and at our spa. Located just one mile from Dollywood. ... more   less 

Additional Information about RiverStone Resort & Spa

Address: 212 Dollywood Ln, Pigeon Forge, TN 37863-3903
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: ₹ 12,887 - ₹ 20,592 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — RiverStone Resort & Spa 3.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Riverstone Hotel Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from RiverStone Resort & Spa staff and other travellers.
27 questions
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Questions? Get answers from RiverStone Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a golf course view!”
 of 5 bubbles bwinkler2552, 26 Oct 2016 | Read review
“East side rooms have a view of the golf course and less street noise.”
  • Shared living room
  • Our kitchen
 of 5 bubbles PFowl2013, 20 Oct 2016 | Read review
“Lots of amenities. Accessible by outside or garage parking. Secluded from Road noise.”
 of 5 bubbles Axts238, 15 Oct 2016 | Read review
“I wanted a room with a river view, but got the golf course view instead. It was beautiful & quiet.”
 of 5 bubbles Mrspapapete2016, 28 Sep 2016 | Read review
“The one bedroom has no view and a Juliet type balcony. The 2 bedroom has a spacious balcony.”
 of 5 bubbles Maddyl213, 26 Sep 2016 | Read review
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