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Econo Lodge Riverside

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Traveller (336)
Room & Suite (172)
Pool & Beach (73)
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Overview
  • Excellent54%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“the river”(344 reviews)
“feed the ducks”(73 reviews)
“room was clean”(97 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (1,379)
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Traveller rating
702
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702
437
141
50
39
Show reviews that mention
All reviewsthe riverfeed the ducksroom was cleanindoor poolpoolside roompicnic tablesfire pitpool sidehot tubparking lotbiscuitssausage linksfree breakfastthe breakfast areachoice hotelsa river view roomchristmas store
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411 - 415 of 1,369 reviews
Reviewed 9 November 2015

Floor in room stained and dirty.Paid for meal according to booking.com ,said on reservations with meal or without meal. Once arrived found out it came with the room. Breakfast was a little short and couldn't keep up with demand, couldn't even get into serving area...More

Thank john m
Response from GMEPF, Guest Relations Manager at Econo Lodge RiversideResponded 16 November 2015

Dear John M, Thank you for taking the time to let us know about your recent stay with us here at the Econolodge Riverside. We apologize that we failed to meet your expectations, I would like to let you know that we include a free...More

Reviewed 4 November 2015

This was our third time staying here. The only complaint I have is that the carpet in our room had spots in several places. The rest of the room was clean. I would like to see the carpet changed out. I really didn't like walking...More

Thank Michelle H
Response from GMEPF, Guest Relations Manager at Econo Lodge RiversideResponded 8 November 2015

Dear Michelle H, Thank you for taking the time to give us your feedback on your recent stay with us. I am glad to hear that you would stay with us again, and we will defiantly be looking into the situation with our carpets. We...More

Reviewed 2 November 2015

Hotel was fine for our needs, but we were not there much. The breakfast was not hot and tasteless. Loved the pool and hot tub, but floor looked dirty and the chlorine about knocked us over. An in room safe is pretty common these days...More

Thank lindak1949
Response from GMEPF, Guest Relations Manager at Econo Lodge RiversideResponded 3 November 2015

Dear lindak1949, On behalf of our entire staff I would like to apologize for failing to meet your expectations. We appreciate your feedback and with it continue to improve on giving nothing but the best service to our guest. Andrea Kirk Guest Service Manager

Reviewed 31 October 2015

The Econo Lodge Riverside is truly a gem at the foot of the Smokies. The room we stayed in was much more spacious than I was expecting. We had a couch in the room which was nice for watching TV. The room was very clean...More

Thank grandp9999
Response from GMEPF, Guest Relations Manager at Econo Lodge RiversideResponded 3 November 2015

Dear grandp9999, We are so delighted to hear that you had such a wonderful stay with us here at the Econolodge Riverside! The room in which you stayed in is considered to be one of our mini suites which as you mentioned comes with a...More

Reviewed 30 October 2015

We arrived on Saturday night and I had ask for a ground floor as my sister and I are handicapped. Got there and they had us on 3rd floor. I was really disgusted. The girl took all our luggage to the room and they promised...More

Thank travelgirl368
Response from GMEPF, Guest Relations Manager at Econo Lodge RiversideResponded 31 October 2015

Dear travelgirl368, Thank you for taking the time to mention how wonderful our staff is! I will defiantly be sharing the kind words you had to say about them. We look forward to seeing you again real soon. Andrea Kirk Guest Service Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Meeting Rooms
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 81 - US$ 166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Pigeon Forge
#14 Business Hotel in Pigeon Forge
#19 Family Hotel in Pigeon Forge
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$ 81 - US$ 166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Pigeon Forge
#14 Business Hotel in Pigeon Forge
#19 Family Hotel in Pigeon Forge
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (336)
Room & Suite (172)
Pool & Beach (73)
Dining (17)
Amenities (39)
Family and Play Areas (10)
Business Centre & Event Rooms (1)
Questions & Answers
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Emily G
5 June 2018|
AnswerShow all 2 answers
Response from Clark B | Reviewed this property |
Not sure, but i would say the quickest way to get a definitive answer is call the front desk and ask. 865-428-1231. Plus i saw review that said 9 pm, but again i would call front desk and ask.
0
Votes
missmac89
28 May 2018|
AnswerShow all 2 answers
Response from rozzu | Reviewed this property |
I dont think they do. Except service dogs.
0
Votes
Jen W
22 April 2018|
Answer
Response from Blesswilliams | Reviewed this property |
7am-10am
1
Vote
Room Tips
"quiet rooms on the riverside and front. Very noisy rooms poolside"
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"Only stay on the riverside. Heard that the rooms along with road and by the pool are loud!"
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"Ask for a riverside view!"
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"Choose a river side room"
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