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Holiday Inn Express Pigeon Forge/Dollywood

Booking.comUS$ 131*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 131*
US$ 132*
US$ 132*
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Holiday Inn Express Pigeon Forge\/Dollywood
Holiday Inn Express Pigeon Forge/Dollywood
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313 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Start your review of Holiday Inn Express Pigeon Forge/Dollywood
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Grafton, Ohio
Reviewed 2 weeks ago via mobile

Disappointed in overall cleanliness of room. Pillows had terrible body odor, edges of room not vacuumed, very strong feline urine odor to chair/ottoman. Reported to front desk. Points offered, still haven't shown up on account.

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Helpful?
Thank Elleigh1218
Josh T, Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

I'm truly sorry to hear your stay with us was not enjoyable. We strive every day to make every guest's stay with us a comfortable one and it seems we have let you down. I have passed along your comments to our housekeeping staff so we may remedy the issues encountered. We hope you may consider us again for your...

Pfafftown, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 8 March 2017

We had a long stay, working after wildfires in Gatlinburg and Smoky Mountains. The staff was continually courteous and offered outstanding service to all! The reception desk was friendly and ready to assist (thank you to Peggy and others). Housekeeping was thorough and thoughtful to be sure we were stocked with toiletries, coffee, tea, plenty of linens, whatever we needed...

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Helpful?
Thank 1gypsylife
About Hotel's Favourite Review
Josh T, Guest Relations Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Hello and thank you for taking the time to review our property. We at the hotel are very grateful for your positive review and are extremely glad that your stay with us was above and beyond. We also greatly appreciate your assistance with the local tragedy that you were here to help with. We hope that you will stay with...

Reviewed 4 weeks ago via mobile

I loved that the hotel was so close to everything but still off the main strip enough to not be a pain and at a redlight which made travel much easier. We had a king suite with jacuzzi tub and it was awesome. Friendly staff, clean hotel and amazing breakfast every morning.

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Helpful?
Thank Candace-Jared M
Josh T, Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Thank you for taking the time to review our property. We're very happy to hear you enjoyed your stay with us and hope to see you again for future trips to Pigeon Forge.

Des Plaines, Illinois
Reviewed 4 weeks ago

Location was good but did not live up to the standards we're used to for this chain. Place is run down and needs updating. When you're spending over $100 a nite, you expect more. If we hadnt gotten into town so late, we would have gone somewhere else. Staff was nice tho and the bed was comfortable. breakfast was the...

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Helpful?
Thank 2catchick
Josh T, Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

I want to thank you for taking the time to review our property. We do strive to make every guest's stay with us a good one, and I'm very sorry to hear we have let you down. We are in hopes of a renovation in the near future and hope you will consider us again for your next trip to...

Brevard NC
Reviewed 5 January 2017

We stayed here for our 45th anniversary in July. It was a holiday week end but we could have gotten a nice, clean room in Pigeon Forge for much less. We always stay at Holiday Inn when traveling and were so disappointed in this one. It must have been open under another name and purchased by Holiday Inn Express. I...

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Helpful?
Thank FrequentTraveler0308
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

We're sorry to hear your stay with us was not enjoyable. We are in hopes of a renovation in the near future and hope you will consider our property again for your next trip to the area.

Kill Devil Hills, North Carolina
Reviewed 4 January 2017

This was our second stay at this Holiday Inn Express and we will definitely be back. The Inn is clean and the employees are so very kind. They make you feel like family. We really enjoy the breakfast buffet. The location is well within walking distance for several attractions in the area eliminating the need to find parking.

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Helpful?
Thank cacky17
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

We're very happy to hear you enjoyed your stay with us and we look forward to your next visit.

Smyrna, Tennessee
Reviewed 31 December 2016

We and our friends wanted to do our part to help the Smoky Mountain area following the devastating wildfires that took 14 lives, destroyed over 2,000 structures and left many people with nothing more than the clothes on their backs and many without jobs due to their places of work being destroyed. The mayor of Gatlinburg stated the best thing...

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Helpful?
2Thank 41PJB
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

We thank you for visiting our county in time of need. We at the hotel are in hopes of a renovation in the near future and hope you will consider us again.

Columbus, Ohio
Reviewed 21 December 2016 via mobile

We are IHG Gold members, and frequently stay in Holiday Inns when we travel. We had a King room for 2 nights, then decided to stay a 3rd. The staff was polite and accommodating. Our room was clean, and I would say moderately updated. Many Pigeon Forge hotels are run down. That didn't seem to be the case here. Just...

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Helpful?
Thank charlajw
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

We're happy to hear you enjoyed your stay with us. We are in hopes of a renovation in the near future and will pass along your comments to upper management. We look forward to your next visit with us.

Clayton, Delaware
Reviewed 17 December 2016

I am not usually very critical of places that I stay, but I was not impressed with this hotel. The staff were not overly friendly, and the decor, furniture, and building were old and needed serious updating. It was clean, which is a must for my family, but this hotel should be refurbished asap to maintain the IHG standards. The...

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Helpful?
Thank sharpeibaby
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

I'm sorry to hear your stay with us was not enjoyable. We are in hopes of a renovation in the near future and hope you will consider us again for future stays in Pigeon Forge.

Statesville, North Carolina
Reviewed 8 December 2016 via mobile

We made reservations several months in advance and we knew we had made the right choice on check in. Clerks were very friendly and gave some good advice on local restaurants This motel is close to everything in this area. Tanger just up the road along with all kinds of shopping. The breakfast at the motel was good. Rooms were...

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Helpful?
Thank Ronny T
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

We thank you for taking the time to review our hotel. We're very happy to hear you enjoyed your stay with us and hope to see you for future trips to Pigeon Forge.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites in Pigeon Forge, TN is newly renovated and completely smoke free. We are located near Dollywood and at the center of the entertainment, dining and shopping districts. The Holiday Inn Express is family friendly with its heated indoor pool and whirlpool, video arcade for the small ones in your family, and is located within 5 blocks of 22 attractions, 300 outlet stores and more than 15 full service restaurants. From relaxing by our indoor pool and whirlpool, unwinding in a luxurious Jacuzzi suite, soaking up some sun on our spacious sundeck, visiting one of the many family attractions in the area, or enjoying the remarkable beauty of the Great Smoky Mountains, the Holiday Inn Express is the perfect choice for couples or families. ... more   less 

Additional Information about Holiday Inn Express Pigeon Forge/Dollywood

Address: 308 Henderson Chapel Rd, Pigeon Forge, TN 37863-2941
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: ₹ 7,063 - ₹ 12,377 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Pigeon Forge/Dollywood 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Holiday Inn Express Pigeon Forge/Dollywood Hotel Pigeon Forge
Holiday Inn Pigeon Forge
Pigeon Forge Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Pigeon Forge/Dollywood staff and other travellers.
4 questions
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Questions? Get answers from Holiday Inn Express Pigeon Forge/Dollywood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Options! Our room (3rd floor with a jacuzzi!) mountain view. (Another had a fireplace).”
  • a sunset view from our 3rd floor window
1gypsylife, 7 Mar 2017 | Read review
“I was on 5th floor, very quiet”
Z1553GAjudithb, 30 Nov 2016 | Read review
“It was a quiet hotel. We stayed on the 3rd floor.”
128rebekahj, 17 Nov 2016 | Read review
“Stay somewhere else till they upgrade the place.”
ThePCGuy, 12 Nov 2016 | Read review
“If you don't want a view of the graveyard you might want the left side.”
debrah20, 1 Nov 2016 | Read review
5 of 5
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US$ 131* /night
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Prices are for 1 room, 2 adults
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