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Holiday Inn Express Pigeon Forge/Dollywood

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Traveller (55)
Room & Suite (218)
Pool & Beach (45)
Overview
Hotel website
308 Henderson Chapel Rd, Pigeon Forge, TN 37863-2941 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Holiday Inn Express Pigeon Forge/Dollywood
Special Offer: Book Direct and Save
Hotel deals
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Reviews (339)
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336 results
Traveller rating
116
90
71
33
26
Traveller type
Time of year
LanguageEnglish
116
90
71
33
26
Show reviews that mention
All reviewspancake makershowing its ageroom was cleanindoor poolking bedhousekeeping staffenjoyed our staylocation is greatfree breakfastattractionswhirlpooltraffictnfireplace
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1 - 5 of 336 reviews
Reviewed 1 week ago via mobile

My wife and I stayed here our first night in town. We got to town a day earlier than planned and our cabin was not available so we decided to stay at the Holiday Inn. We have stayed in several and have always had a...More

Thank AUSTIN G
Hotel's Favourite
Reviewed 18 April 2018 via mobile

I have stayed hear many, many times. Good location, ample parking. Staff will go way out of the norm to help you get preferential tickets to shows, even more assistance if you use American Express Gold. Still they can help with almost any card you...More

Thank Derf1954
Response from cdpag, General Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 18 May 2018

Thank you taking the time to review our hotel. I'm glad you like our location. I appreciate your kind comments about our team. We hope to see you again soon. Sincerely, Christine Drew General Manager

Reviewed 2 weeks ago via mobile

Showed up at check in time around 3 pm. This is also shift change time. No one really knew what was going on. They had trouble finding our reservation and even more trouble telling us how many reward points we had. When we finally got...More

Thank hkincaid3
Response from cdpag, General Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 2 weeks ago

Dear Guest, Thank you for taking the time to review us on TripAdvisor. I am so disappointed we failed to give you the fine service we strive for with all our guests--the type of service we pride ourselves in. It is a serious mistake to...More

Reviewed 14 August 2018 via mobile

One of the best places that we have stayed at. Lots of room, very clean and comfortable. Good location. Pools were great.we will be back. This is our home away from home. Price is good. Located near mall and lots of good eating places.

Thank Maria F
Reviewed 10 August 2018 via mobile

It has been a year since we've been to this hotel, and we will never forget it! I remember walking up to the desk to check in. A guest was asking for new towels to swim with, the worker told them they should just reuse...More

Thank NRM000
Response from cdpag, General Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 2 weeks ago

Dear NRM000, Thank you for taking the time to review us on TripAdvisor. I am sorry for any inconvenience you experienced. We bought this hotel last September and there are a few rooms and corridors that aren't finished yet. Even though we are under renovation,...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Self-Serve Laundry
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 117 - US$ 273 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 117 - US$ 273 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Photos
Traveller (55)
Room & Suite (218)
Pool & Beach (45)
Dining (22)
Family and Play Areas (2)
Amenities (2)
Business Centre & Event Rooms (1)
Nearby
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Nearby RestaurantsSee all 195 restaurants in Pigeon Forge
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Blue Moose Burgers & Wings
2,365 reviews
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Bullfish Grill
3,031 reviews
.47 km away
Nearby AttractionsSee all 239 attractions in Pigeon Forge
Mountain Valley Winery
1,317 reviews
.46 km away
Titanic Museum Attraction
8,872 reviews
.77 km away
Country Tonite Theatre
1,967 reviews
.52 km away
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Questions & Answers
Ask a question
ryane680
20 August 2018|
AnswerShow all 2 answers
Response from C7832YNlindas | Reviewed this property |
We drove from Maryland, but you could probably call the hotel and ask them. Often the hotel’s website has that information too.
0
Votes
Denise S
28 July 2018|
Answer
Response from Derf1954 | Reviewed this property |
I am just a traveler like you. I have stayed there several times and not had a problem. Did you talk to manager?
0
Votes
Curt H
29 August 2016|
AnswerShow all 5 answers
Response from 1Cleangirl2015 | Property representative |
There are no pets allowed at the holiday inn express , sorry for any inconvenience.
0
Votes
Room Tips
"Renovated rooms are very nice."
Read review
"get the 5th floor"
Read review
"Options! Our room (3rd floor with a jacuzzi!) mountain view. (Another had a fireplace)."
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"I was on 5th floor, very quiet"
Read review
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