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From the time I walked in, I was told “we are under construction”....that was the answer to any question I had.
I am disabled and made my reservation on the IHG app for an accommodating room. I walked in and was told that they had...More
Response from GMK202, Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 1 week ago
Thank you for taking the time to review us on TripAdvisor. I am sorry we failed to give you the fine service and accommodations we strive for with all our guests.
Although we are under renovations, that is no excuse for inconsistent service or loud...More
I have stayed hear many, many times. Good location, ample parking. Staff will go way out of the norm to help you get preferential tickets to shows, even more assistance if you use American Express Gold.
Still they can help with almost any card you...More
2 Thank Derf1954
Response from cdpag, General Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 18 May 2018
Thank you taking the time to review our hotel. I'm glad you like our location. I appreciate your kind comments about our team.
We hope to see you again soon.
We use 100% Holiday Inn / Express Hotels and this was our worst stay ever. Our 5th floor room had some renovations but many items incomplete. The shower had no grab bars, no soap dish, no corner tray. The only place to store items was...More
Set just off the main strip this place is central to everything but nice and quiet. The front desk guy called Doyle was really helpful with advice and recommendations. The room was modern and the king sized bed very comfortable we slept really well. Buffet...More
2 Thank Dave T
Response from cdpag, General Manager at Holiday Inn Express Pigeon Forge/DollywoodResponded 4 weeks ago
Thank you for taking the time to review us on TripAdvisor. I'm glad our location worked out good for you.
We are lucky to be right off the strip and we have a trolley stop right in front of the hotel.
Doyle is awesome. We're...More
It directs were a bit confusing. The address listed on Expedia must have been for a former location that is quite rubbed down now. But when we arrived we were about an hour before Check in time. We decided to wait in the lobby which...More
The Holiday Inn Express Hotel & Suites in Pigeon Forge, TN located near Dollywood and at the center of the entertainment, dining and shopping districts. The Holiday Inn Express is family friendly with its heated …Moreindoor pool and whirlpool, video arcade for the small ones in your family, and is located within 5 blocks of 22 attractions, 300 outlet stores and more than 15 full service restaurants. From relaxing by our indoor pool and whirlpool, unwinding in a luxurious Jacuzzi suite, soaking up some sun on our spacious sundeck, visiting one of the many family attractions in the area, or enjoying the remarkable beauty of the Great Smoky Mountains, the Holiday Inn Express is the perfect choice for couples or families. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
It's not a Holiday Inn anymore. It's called The Ramsey-865-428-2700. The company I work for owns the Holiday Inn Express & Suites Pigeon Forge-Near Dollywood and the Holiday Inn Express & Suites Pigeon... More
It's not a Holiday Inn anymore. It's called The Ramsey-865-428-2700. The company I work for owns the Holiday Inn Express & Suites Pigeon Forge-Near Dollywood and the Holiday Inn Express & Suites Pigeon Forge-Sevierville. We'd love to have you stay w/us. 865-428-8600.