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The Inn On The River

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The Inn On The River
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2,006 Reviews from our TripAdvisor Community

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Reviewed 5 days ago NEW

Stayed with group for large soccer tournament. Hotel has great location. Nice room balcony overlooking river. When we arrived, the refrigerator in our room was missing the on/off knob. Upon calling front desk, the knob was replaced within minutes. We experienced wonderful service all weekend, great breakfasts, nice common areas- especially the new fire pit! Great job to all staff...

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Helpful?
Thank Beckyrut
SLSmith2016, Manager at The Inn On The River, responded to this review

We strive everyday to guarantee each and every guest enjoys every aspect of their stay at The Inn On the River. Our housekeeping staff, Kitchen staff, Maintenance, and Front Desk staff are always excited to help. As the Guest Service Manager, I am extremely thankful for the time you took to share your experience with us. And, from all of...

Russellville, Tennessee
Reviewed 5 days ago NEW

The Inn on the River is a great place to stay. Staff were helpful, friendly and nothing was too much trouble for any of them. Everything was clean and kept to the highest standard. I would recommend this hotel to anyone. Great value for money. Nice breakfast bar and plenty of selection, from cereals to eggs etc.

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Thank johnfez
SLSmith2016, Manager at The Inn On The River, responded to this review

As the Guest Service Manager at The Inn On the River we take great pride with every review we receive. I would like to take a moment to thank you for taking the time to tell us about your experience. We are able to boast constant renovations to the property including our beautiful patio where all guests are invited to...

Berea, Kentucky
Reviewed 5 days ago NEWvia mobile

We have stayed here several times over the last year and as usual everything was great except the fact that the shower wouldn't drain properly and we had to stand in ankle deep water or at the back of the shower to take a shower which created a very disappointing shower after a long day. Also when my wife went...

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Helpful?
Thank Brandon R
SLSmith2016, Manager at The Inn On The River, responded to this review

Thank-you for letting us know about your experience at The Inn On the River. With every review, we make a point to improve. And, this is easier accomplished with every review we receive. As Guest Service Manager, I look forward to ensuring that your next stay with us will exceed your expectations. And, you’ll be able to make The Inn...

Royston, GA
Reviewed 6 days ago NEW

Awesome place to stay! Very clean, wonderful breakfast, awesome staff. would recommend to anyone for a awesome place to stay. Love going down for breakfast and sitting on the outside eating area and watching the duck on the river. Love the fact that they try to bring the customers together by having popcorn and tea in the evening for the...

Review collected in partnership with this hotel
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Helpful?
Thank rberry_771255
SLSmith2016, Manager at The Inn On The River, responded to this review

As your home, away from home in the Smoky Mountains, we are pleased to hear about your recent stay with us at The Inn On the River. From the moment you check-in, until you have to leave us; our staff endeavors to make your time here as enjoyable and comfortable as possible. From our buffet breakfast to popcorn in the...

Minster, Ohio
Reviewed 6 days ago NEW

This was our first stay here and we were very impressed. The staff were extremely friendly and helpful, which really made us feel welcome. Our room was very clean and well furnished. The popcorn every evening was a great touch and brought people down to the lobby to mingle and socialize. The patio and fire pit were a great addition...

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1Thank mikegin
SLSmith2016, Manager at The Inn On The River, responded to this review

As Guest Service Manager I wanted to a take a moment of my time to thank you for your generous words regarding your stay. Taking time out of your day to tell others about your experience at the Inn will provide future guests an indisputable reference to find the best hotel in Pigeon Forge.

Camden, Ohio
Reviewed 1 week ago via mobile

Very well maintained, quality hotel. Friendly staff, good breakfast. Our first time staying here but not our last. We have a great river view. Soft sheets and fluffy towels. Clean and quiet. Comfy beds.

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Helpful?
Thank jrjs1
SLSmith2016, Manager at The Inn On The River, responded to this review

All of the staff here strive everyday to ensure that every guest that stays with us can make the Inn On the River their home away from home whenever visiting us in The Great Smokey Mountains. We very much look forward to seeing again soon.

Easley, South Carolina
Reviewed 1 week ago

This was my first stay here,and I enjoyed it very much.Was in town for the Dolly Parton Concert in November 2016 .The place is very clean,the room was wonderful had a river view room with balcony and believe it or not the weather was warm enough that I could enjoy the balcony and watch people eat at Harpoon Harry's. Breakfast...

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Helpful?
Thank Robin D
SLSmith2016, Manager at The Inn On The River, responded to this review

Thank you for taking considerable time out of your busy schedule to share your experience at The Inn On the River. We greatly appreciate your feedback. And, look forward to your next visit with us as your home away from home.

Mount Washington, Kentucky
Reviewed 1 week ago

November 2016 was our second year we stayed here and we will continue to stay here every year after! This place is wonderful! Very clean, beautiful Christmas decorations make the "common" area by the fireplace just breathtaking! I am a neat freak and this place passes my inspection. The staff are so very friendly and make you feel so welcome...

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Helpful?
Thank SherrieandShane
SLSmith2016, Manager at The Inn On The River, responded to this review

As the Guest Service Manager I wanted to thank you for taking your time to let us know about your experience at The Inn On the River. Your comments will help us to improve ourselves. This way your next stay with us will fulfill and exceed your expectations. We greatly anticipate your next stay with us.

Bluffton,SC
Reviewed 1 week ago

Entering impression was positive with welcoming staff offering help and over-sized inviting lobby with fireplace. The room was a nice size with room to around. The lobby/breakfast area has lovely patio overseeing the river. Right in the middle of Pigeon Forge but overall experience is quiet and soothing as if away from it all. One of the nicest hotels we...

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Helpful?
Thank Jean G
SLSmith2016, Manager at The Inn On The River, responded to this review

We are excited to find out how much you enjoyed our many amenities available to our guests. As the Guest Service Manager I want to take the time to thank you for sharing your experience. Our staff goes above and beyond to make every guest that stays at The Inn On the River feel at home.

Reviewed 1 week ago via mobile

We used to only stay in PF in a cabin. But, they always seem such a long drive from the strip. So, last year, we tried a (different) hotel, and we were not impressed. The Inn on the River has been everything that other place was not. We have been extremely satisfied with our mini-vacation here. We will definitely be...

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Helpful?
Thank Jeannie T
SLSmith2016, Manager at The Inn On The River, responded to this review

The Inn On the River is an independently owned hotel and guest reviews, critiques, and suggestions are very important to us. We take every review to heart. As the Guest Service Manager I am very happy to hear how much you enjoyed your time at your home away from home in the Great Smokey Mountains. Thank you for taking the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
Official Description (provided by the hotel)
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 

Additional Information about The Inn On The River

Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: ₹ 7,533 - ₹ 13,494 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn
Hotel Style:
#3 Romantic Hotel in Pigeon Forge
#3 Family Hotel in Pigeon Forge
#3 Business Hotel in Pigeon Forge
#4 Green Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from The Inn On The River staff and other travellers.
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Questions? Get answers from The Inn On The River staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the river add a very relaxing touch.”
 of 5 bubbles mikegin, 18 Mar 2017 | Read review
“Rooms on the River offer private balconies”
 of 5 bubbles pandp100, 10 Mar 2017 | Read review
“Very clean to us should rate #1 in cleanest”
 of 5 bubbles Wilton-68, 7 Mar 2017 | Read review
“We were on first floor which was very convenient to both the pool and the lobby. It was quiet with a balcony overlooking the stream.”
 of 5 bubbles BrendaC951, 2 Mar 2017 | Read review
“Need to brighten up a little.”
 of 5 bubbles nevyg, 1 Mar 2017 | Read review
5 of 5