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MainStay Suites

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543 Reviews from our TripAdvisor Community

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There are newer reviews for MainStay Suites
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Showing 543: English reviews
Ooltewah, Tennessee
Reviewed 29 September 2016

Perfect location in the muddle of Pigeon Forge but toff the beaten path Very clean and inviting The rooms are suites so each has a fill kitchen the bedroom suite that we stayed in did get a little stuffy due to the AC unit being in the living room, there was a in the wall fan that helped circulate the...

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Helpful?
Thank pastorlakewood
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Kingsport, Tennessee
Reviewed 26 September 2016

MainStay Suites on Pine Mountain Road in Pigeon Forge, TN is the nicest hotel that I have ever stayed in. The rooms are remarkable and very clean. The sweet ladies during the morning breakfast are top notch! The food is very good too. The ladies always keeps everything full and fresh. The ladies at the front desk is super nice...

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Helpful?
Thank zotz12
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Reviewed 24 September 2016

We've had a very good experience here. Everything is great from the rooms, staff, and food. Would stay here anytime. Beautiful pools and picnic area. Housekeeping is great. Has our room cleaned and restocked everyday when we come back at the end of the day. Front desk staff are very friendly and helpful.

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Helpful?
Thank Orla Jo M
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Reviewed 24 September 2016

Have spent four nights here so far. Have nothing bad to say about Main Stay Suites. What great breakfasts they have here. All of the staff are very friendly. Nice clean comfortable rooms. Made me realize what a piece of trash my mattress is back home. Love it here.

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Helpful?
Thank Mike M
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Springfield, Missouri
Reviewed 21 September 2016 via mobile

Great stay! All rooms are suites. Ours had a kitchen/living area with a pullout sofa and a separate bedroom. There were two televisions, one in the living area and the other in the bedroom. The mini kitchen had a refrigerator, microwave, sink, dishwasher, two burner cooktop, coffee maker & toaster. Breakfast was available each morning and offerings included eggs, sausage...

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Helpful?
Thank RuralRoadRunners
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Orange Beach
Reviewed 14 September 2016

As we often do, we had a spur of the moment idea to visit the mountains. It was too short notice to find a cabin and we had our daughter, three grands and hubbie and myself. We felt for sure we would need to find two rooms in a hotel to accommodate the crowd. We happened upon Mainstay and it...

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Helpful?
Thank Nanatwins
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Nashville, Tennessee
Reviewed 13 September 2016

I was looking for hotels with a lazy river and this one came up. Also, my first criteria is cleanliness and this hotel was very clean and up-to-date. We stayed in a spacious 2 queen suite and loved that it had a kitchen with a full refrigerator! (There is not an oven to bake anything, but there is a stovetop,...

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Helpful?
Thank Meredith F
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Lexington, KY
Reviewed 7 September 2016

When we booked this room I was a bit leery because it was about $300-$600 less per our whole visit than other hotels that I considered booking for our family of five. We decided that it would really just be a place to "lay our heads", therefore, we could use the extra that we saved on our hotel for activities...

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Helpful?
2Thank renizans
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Reviewed 3 September 2016 via mobile

This hotel doesn't receive the recognition, it deserves. When booking a hotel, I am picky. I've worked in hospitality in the past and I find it has tarnished my outlook. I booked a 2 Queen room for Labor Day Weekend. I've never stayed at a Mainstay Suites before, but always stay with Choice Hotels. I read multiple reviews online and...

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Helpful?
3Thank Jonathan W
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Reviewed 1 September 2016 via mobile

My parents, my kids, and myself just returned from staying here. We loved it. Everything was clean. Breakfast was great - biscuits, eggs, sausage or bacon depending on the day, waffles, and more! Pools were fun. Loved having the kitchenette. Having a bigger fridge was great for drinks, snacks, etc. Beds were comfortable too. My father remarked how everything always...

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Helpful?
1Thank Ingrid M
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 

Additional Information about MainStay Suites

Address: 410 Pine Mountain Rd, Pigeon Forge, TN 37863-3766
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: ₹ 5,931 - ₹ 11,660 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge
Hotel Style:
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites staff and other travellers.
13 questions
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Berea, Kentucky
10 months ago
Jacksonville, Florida
Fairfield, Pennsylvania
over a year ago

See all questions (13)

Questions? Get answers from MainStay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony facing the creek”
 of 5 bubbles bbabe1623, 12 Nov 2016 | Read review
“Room on first or second floor”
  • Kitchen Area
 of 5 bubbles Linda44149, 9 Nov 2016 | Read review
“I like to stay on the first floor as it is convenient to all the dining, pool, conference rooms and the exit”
 of 5 bubbles anneC2367XZ, 23 Aug 2016 | Read review
“Stay away from the stairs. Leave your Heat/AC on all the time with the circulation fan running even while your gone.”
 of 5 bubbles OhioJoeOhio, 18 Aug 2016 | Read review
“Ask for a room facing the pool.”
 of 5 bubbles cgkendall123, 12 Aug 2016 | Read review
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