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MainStay Suites

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549 Reviews from our TripAdvisor Community

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There are newer reviews for MainStay Suites
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Showing 549: English reviews
Rustburg, Virginia
Reviewed 1 February 2016

The rooms were clean and very spacious. All of the staff was very helpful and the breakfast is pretty good for a hotel breakfast! Beds were very comfortable and it was great to have a full kitchen. Indoor pool was very nice and they have a cool lazy river and outdoor pool for the summer months.

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Helpful?
Thank Christi T
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Vineyard Haven, Massachusetts
Reviewed 1 February 2016 via mobile

Wonderful people wonderful place! We will definietely be returning here from now on for our yearly trips to pigeon forge. Thanks everyone for a great experience in TN! Free Wifi and breakfast every morning

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Helpful?
Thank Alicia S
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Reviewed 25 January 2016 via mobile

We had a lovely stay here. The room was clean and the staff was very friendly! I have nothing but good to say about this place but if there was one thing it would probably be the bathroom could be updated a little and the location is not right on the main drag...but I still would stay here again in...

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Helpful?
Thank Deborah M
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Jasper
Reviewed 14 January 2016

We went up on Christmas Eve and our kids came up they were so good to us the room was clean and comfortable,will definitely stay there again great place just off the strip nice and quite.The breakfast was a very good full breakfast,but would have like some bacon,But that's just me

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Helpful?
1Thank Denise H
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Rome, Georgia
Reviewed 10 January 2016

We stay in pigeon forge every thanksgiving with our 8 year old granddaughter. I decided to stay here because our usual place was booked. Indoor pool is a requirement because my granddaughter loves to swim. This place is beautifully located along side a stream. Check in was quick. Clean hotel with friendly staff. Our room was at the back. Room...

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Helpful?
Thank jane g
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Mrytle Beach
Reviewed 10 January 2016

Mainstay Suites is beautiful...great location...indoor clean pool...beautiful rooms with full granite kitchen....awesome breakfast...and the best service ... Thano you Sheryl, Lisa and Nate the best front desk team...very helpful, fast service and great information...cannot wait to go back!!

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Helpful?
1Thank vpawlak
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Lexington, Kentucky
Reviewed 7 January 2016

We had a last minute plan to visit Gatlinburg for NYE. Could not find any decent accommodation for a reasonable price in Gatlinburg proper so had to look for hotels around the place. Pigeon Forge is a beautiful place and has lots of places to visit. Mainstay Suites itself is in a beautiful and peaceful location. Hence rooms are nice...

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Helpful?
1Thank Ashish K
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Reviewed 6 January 2016 via mobile

I've stayed at MainStay Suites many times over the past 10 years. This visit was strictly for fun and I could have stayed anywhere in Pigeon Forge. I chose MainStay because it has provided exactly what I want for an exceptionally good price. They have updated, too, so it's almost like staying in a new hotel. The rooms are designed...

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Helpful?
3Thank Tisha T
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Warrenton, Virginia
Reviewed 6 January 2016

I was pleasantly surprised by the cleanliness of the hotel and friendliness of the staff. I ended up getting a great rate that was way cheaper than other hotels of the same quality in the area so I wasn't expecting much. The hot breakfast was great. The hotel had some groups staying so the breakfast area in the morning was...

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Helpful?
1Thank Stephanie R
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

sc
Reviewed 5 January 2016

Hotel and room was clean and smelled fresh. Beds were firm and comfortable. Breakfast was ok. Staff was great. Pool and hot tub were good. We could hear the person above us walking across the floor in the morning and cars park right by our window (we were on first floor) at midnight and locking their cars with horn beep,...

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Helpful?
1Thank marvelous29323
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 

Additional Information about MainStay Suites

Address: 410 Pine Mountain Rd, Pigeon Forge, TN 37863-3766
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: ₹ 5,255 - ₹ 12,421 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge
Hotel Style:
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites staff and other travellers.
15 questions
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27 days ago
Berea, Kentucky
11 months ago
Jacksonville, Florida
Fairfield, Pennsylvania
over a year ago

See all questions (15)

Questions? Get answers from MainStay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony facing the creek”
 of 5 bubbles bbabe1623, 12 Nov 2016 | Read review
“Room on first or second floor”
  • Kitchen Area
 of 5 bubbles Linda44149, 9 Nov 2016 | Read review
“I like to stay on the first floor as it is convenient to all the dining, pool, conference rooms and the exit”
 of 5 bubbles anneC2367XZ, 23 Aug 2016 | Read review
“Stay away from the stairs. Leave your Heat/AC on all the time with the circulation fan running even while your gone.”
 of 5 bubbles OhioJoeOhio, 18 Aug 2016 | Read review
“Ask for a room facing the pool.”
 of 5 bubbles cgkendall123, 12 Aug 2016 | Read review
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