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MainStay Suites

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583 Reviews from our TripAdvisor Community

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Showing 583: English reviews
Henderson, Kentucky
Reviewed 5 June 2016 via mobile

Our family took a short 4 day trip to Pigeon Forge and to our delight we had a great stay at this hotel. The beds were very comfortable and bug free, the room was clean and fresh, breakfast had different meat selections each day, and the pools were warm and inviting!!! The creek next to the hotel had a few...

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Helpful?
Thank Shannon-Hunter
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Midwest
Reviewed 5 June 2016

Stayed here 4 nights last week and it was very nice. The rooms were suites and were very roomy. We had a room facing the pool with a balcony which was nice. The free breakfast each morning was crowded and sometimes, the attendants were slow to refill items but it was still adequate. I noticed so many people taking 5...

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Helpful?
Thank OkieDokieIII
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Pikeville, KY
Reviewed 5 June 2016 via mobile

Wonderful hotel you should look into if you're planning a trip to Pigeon Forge Pros: Very clean rooms; building and grounds have a 'well-kept' appearance; quiet location Cons: Cost more than other hotels nearby It you're willing to spend a bit more, you'll certainly enjoy you're stay at this hotel

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Helpful?
1Thank stp_2025
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Atlanta, Georgia
Reviewed 2 June 2016

After finding the new DreamMore resort was sold out for the days we planned to stay , I was faced with the task of finding a nice , CLEAN place to stay with my nephews for a short trip to Splash Country. I was not disappointed with my choice here! I am germaphobic and always use sanitizing wipes on any...

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Helpful?
Thank AuntKingy
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Cookeville, Tennessee
Reviewed 31 May 2016 via mobile

Beautiful hotel, off the beaten path (the Parkway) but still easy to get to everything we wanted to do. Two beautiful pools, hot tubs and a lazy river ride. Check-in staff was very friendly and helpful. The room was plenty big enough for 4 people. We asked for the top floor with a view and it overlooked the mountains in...

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Helpful?
Thank DonnaPierceBurnsides
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Kernersville, North Carolina
Reviewed 31 May 2016 via mobile

Comfortable stay and family atmosphere..Breakfast was very good with biscuits and gravy along with sausage/eggs/waffles. It was very close to the main drag in Pigeon Forge. Trolley ride was ok but took 30 minutes to get to Dollywood. Overall A+

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Helpful?
Thank Armyguy50
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Pigeon Forge, Tennessee, United States
Reviewed 26 May 2016

My Husband surprised me with a weekend away for my Birthday. We had a whirlpool tub and all the bells and whistles. I enjoyed the Continental Breakfast and the friendly staff. The Roses he had put in the room for me was wonderful. The trolly ran in front of the hotel and getting around town was a pleasure. I will...

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Helpful?
1Thank Connie M
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Tennessee
Reviewed 26 May 2016 via mobile

My family and I visited Mainstay Suites on the 21st and 22nd of May and really enjoyed ourselves. We were originally staying at the Clarion Inn but we decided to extend the trip two more days and they didn't have any availability. So I looked around and decided to try Mainstay. Before I booked the room I wanted to come...

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Helpful?
Thank jayj681
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Cincinnati, Ohio
Reviewed 25 May 2016 via mobile

We were so pleased with our stay at the mainstay suites in pigeon forge. The outside of the hotel is beautiful. The inside of the hotel was so clean and inviting. The room was great we had two beds with a sitting area and kitchen. We mostly ate out since there is so many wonderful restaurants in pigeon forge but...

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Helpful?
Thank jennifer g
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Stuarts Draft, Virginia
Reviewed 24 May 2016

Lovely suite with 2 queen beds, pull out couch and sitting area and a kitchen. Very roomy. Even has a balcony. Very quiet, it's off the main strip a couple of blocks. Indoor and outdoor pool areas were great. Beds were new but a little hard, but that is a matter of preference. My kids thought the beds were fine....

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Helpful?
Thank Susan P
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 

Additional Information about MainStay Suites

Address: 410 Pine Mountain Rd, Pigeon Forge, TN 37863-3766
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: ₹ 6,478 - ₹ 11,983 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge
Hotel Style:
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites staff and other travellers.
19 questions
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3 months ago
Berea, Kentucky
over a year ago

See all questions (19)

Questions? Get answers from MainStay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor rear of hotel was quite. will use room 411 again”
2020jerryt, 16 Apr 2017 | Read review
“Elevator is very slow, so ask for a first floor room if this will be an issue.”
nancyk83, 18 Mar 2017 | Read review
“extra towels are a plus if you can get them.”
sandib758, 15 Mar 2017 | Read review
“If I went again, I would stay on the 4th floor, were there is no noise above you...”
78wades, 20 Feb 2017 | Read review
“Balcony facing the creek”
bbabe1623, 12 Nov 2016 | Read review
5 of 5