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MainStay Suites

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549 Reviews from our TripAdvisor Community

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Showing 549: English reviews
A TripAdvisor Member
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4 reviews
Reviewed 3 days ago NEWvia mobile

We had a great stay at the MainStay Suites. Clean and comfortable room. Spacious with living area and full kitchen. Very nice pool with kiddie area and great lazy river. Also has a nice indoor pool as well. The breakfast is outstanding. Eggs, bacon or sausage, gravy, biscuits, waffles, cereal, fruit, and the best oatmeal!! Nice and helpful staff that...

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Helpful?
Thank A TripAdvisor Member
New Lenox
Reviewed 6 days ago NEWvia mobile

Excellent stay! Needed an early check in and wasn't a problem. So close to the strip and the island. Clean, kitchen, perfect for 2 adults and 3 teenagers in the same room. Hit the free breakfast early, food dissappears quick.

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Helpful?
Thank Thomas G
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

South Carolina
Reviewed 2 weeks ago

We enjoyed a great stay at this hotel. The suite was very comfortable and well stocked. It was extremely clean. The staff were all friendly and efficient. The location was quiet and convenient to restaurants and attractions.

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Helpful?
Thank bonniegthomas
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Huntsville, AL
Reviewed 2 weeks ago

We stayed here many years ago when our daughter was young. So this was our second visit. Overall not much has changed though it does look like the rooms have been updated. Check-in was fast and easy despite the hotel being booked solid. Overall, our room was very clean and quiet on the first floor. We had no issues with...

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Helpful?
Thank Hunwolf
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Letcher County,Ky.
Reviewed 3 weeks ago

It had been years since I stayed at Mainstay Suites. The hotel is still great! The suites were roomy, clean, and comfortable. The price was reasonable, breakfast was good. My family of 7 was well pleased with everything.

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Helpful?
Thank carli66
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Asheville, NC
Reviewed 3 weeks ago via mobile

Great priced hotel with clean rooms, good breakfast and very convenient location. Loved that it was off the main strip so it was quiet. The 2 queen bed rooms have a couch and kitchenette which was unexpected and helpful.

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Helpful?
Thank dkt267
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Oak Ridge
Reviewed 30 November 2016

Rooms were very clean and the staff was very helpful. It was also conveniently located to all the venues, Should we visit in the area again this facility would be our top choice. Also, the breakfast offered was delicious! This was a great stay at affordable prices

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Helpful?
Thank Pearl G
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Reviewed 26 November 2016 via mobile

What a great Place stay. Room was very comfortable staff was great . The staff at breakfast awesome. They feed my son's middle school football team for 4 morning . 70 plus kids what a chore. It is in a great location just off the main drag in pigeon forge. Can't wait for my next stay there next year.

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Helpful?
Thank jonnierouse
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Reviewed 24 November 2016 via mobile

One of the best hotels my family of 6 has ever stayed! Quick check in, friendly staff, beautiful clean and updated rooms! The beds were very comfortable, the breakfast was delicious! The amenities and indoor pool/ hot tub were great. I honestly cannot say enough great things about our visit! This is where we will stay when we visit Pigeon...

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Helpful?
Thank Lacy W
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Columbia, South Carolina
Reviewed 23 November 2016 via mobile

We travel to Pigeon Forge several times per year. I don't like to Priceline hotels in this area because the quality isn't always great. We generally travel with another couple and don't like to get two rooms because we like to all hang out with the kids. This place is PERECT and affordable. It's Thanksgiving week and we only paid...

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Helpful?
Thank SalindaHowell
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 

Additional Information about MainStay Suites

Address: 410 Pine Mountain Rd, Pigeon Forge, TN 37863-3766
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: ₹ 5,310 - ₹ 12,389 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge
Hotel Style:
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites staff and other travellers.
15 questions
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23 days ago
Berea, Kentucky
11 months ago
Jacksonville, Florida
Fairfield, Pennsylvania
over a year ago

See all questions (15)

Questions? Get answers from MainStay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony facing the creek”
 of 5 bubbles bbabe1623, 12 Nov 2016 | Read review
“Room on first or second floor”
  • Kitchen Area
 of 5 bubbles Linda44149, 9 Nov 2016 | Read review
“I like to stay on the first floor as it is convenient to all the dining, pool, conference rooms and the exit”
 of 5 bubbles anneC2367XZ, 23 Aug 2016 | Read review
“Stay away from the stairs. Leave your Heat/AC on all the time with the circulation fan running even while your gone.”
 of 5 bubbles OhioJoeOhio, 18 Aug 2016 | Read review
“Ask for a room facing the pool.”
 of 5 bubbles cgkendall123, 12 Aug 2016 | Read review
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