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DoubleTree by Hilton Oak Ridge - Knoxville

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Traveller (33)
Room & Suite (52)
Dining (4)
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Overview
  • Excellent55%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“double tree”(64 reviews)
“warm cookies”(10 reviews)
“room was clean”(38 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Oak Ridge - Knoxville
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Oak Ridge - Knoxville
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (727)
There are newer reviews for DoubleTree by Hilton Oak Ridge - Knoxville
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Traveller rating
375
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75
28
14
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375
224
75
28
14
Show reviews that mention
All reviewsdouble treewarm cookiesroom was cleanbusiness travelbreakfast buffethotel restaurantan older hotelplace to stayvery nice hotelexercise roomfront desk staffgreat roomdefinitely stay here againconvenient locationstaff was friendlyknoxvilleaccommodations
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61 - 65 of 716 reviews
Reviewed 12 September 2017

I had an emergency situation and Double Tree was able to accommodate immediately. There was wonderful staff that helped with no judgement or questions asked. I had a toddler with me and needed a crib, they had a pack and play ready and available. Everything...More

Review collected in partnership with DoubleTree by Hilton
3  Thank O490ZFnatalies
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 13 September 2017

Your review makes me very proud to be the leader of a team that really knows how to deliver hospitality to every guest, every day. I am so happy that you were comfortable while our guest and that you and your children enjoyed Burchfield's. I...More

Reviewed 11 September 2017

Well maintained property central and convenient to essentially anything in Oak Ridge. Excellent value for the price. Josh at the bar and Mary in housekeeping are worth seeking out as they really go the extra mile to make you feel welcome.More

Review collected in partnership with DoubleTree by Hilton
4  Thank Teo G
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 13 September 2017

Thank you for your kind review about our hotel and its team. I especially appreciate you pointing out two team members that went above and beyond to WOW you with their hospitality. We have several stars on our team and it is my honor to...More

Reviewed 10 September 2017 via mobile

This hotel is very nice, clean and up to date with USB charging ports. There is a refrigerator and coffee maker and ice machine just down the hall. The shower is a walk in shower and plenty of towels without asking.

4  Thank talubu2
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 11 September 2017

Thank you so much for taking the time to review us on TripAdvisor. I appreciate you pointing out some of our amenities so people will know all there is to appreciate about our hotel. See you next time!

Reviewed 10 September 2017 via mobile

First time I've spent time in Oak Ridge with my Aunt and Cousin. The Double Tree was clean and the staff was the best. Only problem was that the pool wasn't working and we didn't find out until we arrived. Otherwise it's a great room...More

4  Thank knmckinney
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 11 September 2017

Thank you for taking the time to review us on TripAdvisor and complimenting our team of hospitality professionals. I apologize that you could not use the pool during your visit, an unexpected repair required that we close it for a short time. If you have...More

Reviewed 4 September 2017

I stayed for a week-long business trip. My room had the most electrical outlets I've ever had at a hotel, which I found useful. Nice bathroom fixtures. I turned off my A/C and they left it that way, which was considerate. The staff was helpful...More

Review collected in partnership with DoubleTree by Hilton
4  Thank richardkU6111UN
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 6 September 2017

Thank you so much for the nice review on TripAdvisor. We want all of our guests to be happy during their stay with us and we are thankful that you were. We hope to be of service to you again during any return visits to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 101 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 101 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (33)
Room & Suite (52)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Tammie M
26 January 2017|
AnswerShow all 2 answers
Response from GretchenJ | Property representative |
We do not have a hot tub, but our indoor/outdoor pool is heated year round and our guests really enjoy this amenity in the Winter especially.
0
Votes
Room Tips
"Higher than ground level as cars park right outside your room"
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"Don't expect to use the pool and don't expect an included breakfast."
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"Don't worry about noise near the elevators. They are extremely quiet."
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"We stayed in room 324 and 326, it was adjoining room to accommodate our teenagers. Close to the workout room..."
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