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DoubleTree by Hilton Oak Ridge - Knoxville

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Traveller (33)
Room & Suite (52)
Dining (4)
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Overview
  • Excellent55%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“double tree”(64 reviews)
“warm cookies”(10 reviews)
“room was clean”(38 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Oak Ridge - Knoxville
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Oak Ridge - Knoxville
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (726)
There are newer reviews for DoubleTree by Hilton Oak Ridge - Knoxville
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374
224
75
28
14
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All reviewsdouble treewarm cookiesroom was cleanbusiness travelbreakfast buffethotel restaurantan older hotelplace to stayvery nice hotelexercise roomfront desk staffgreat roomdefinitely stay here againconvenient locationstaff was friendlyknoxvilleaccommodations
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51 - 55 of 715 reviews
Reviewed 11 October 2017

Very nice rooms and restaurant. Staff is friendly and helpful. This is a beautiful location with excellent clean rooms and convenient location. I would whole heartedly recommend the Double Tree to family and friends.

Review collected in partnership with DoubleTree by Hilton
1  Thank J. William C
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 13 October 2017

Thank you for taking the time to let the entire world know how wonderful we are! We are so glad that you chose us to be your home away from home and we hope you come back real soon. Thanks again!

Reviewed 8 October 2017

We had a great stay at this hotel. The service was very good. The breakfast was very good. Some of my family ordered off the menu and I had the buffet. It had a huge selection and I thought the price was very reasonable for...More

Review collected in partnership with DoubleTree by Hilton
2  Thank A6202ZAkeithl
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 10 October 2017

Thank you for taking the time to review us so highly on TripAdvisor. I appreciate all your nice comments and I am glad you enjoyed your dining experience at Burchfield's restaurant. Our restaurant enjoys a very nice rapport within our community and they stay very...More

Reviewed 7 October 2017 via mobile

I always stay here when I’m in Knoxville for business. It’s been almost a year and it still hasn’t changed. I will never go any other place the customer service is amazing the rooms are clean. You know that it is managed correctly when no...More

1  Thank sjdc86
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 9 October 2017

What a very nice and thoughtful review. I am very proud of our hotel and its team of hospitality professionals. I appreciate your loyalty to our hotel and it is our honor to be of service to you during all your return visits. Have a...More

Reviewed 2 October 2017

We travel to this part of TN frequently. We usually stay across the street, but figured we'd try it. Mistake!! First room was HORRIBLE. Smelled like smoke, carpet frayed at transition to bathroom. Bathroom ceiling "moves" when you touch it. By the way, they are...More

2  Thank Parmer72
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 3 October 2017

We are very proud of our hotel and all that it has to offer. Currently we have rooms with one king bed or rooms with two double beds. We do not advertise them as queens because they are not. We have a Manager on Duty...More

Reviewed 1 October 2017

They seemed to have a problem with coordinating reservation with amount to be billed. I was charged for two nights I was not there and with a different amount than the original reservation. When pointed out, it was corrected but my card was charged more...More

Review collected in partnership with DoubleTree by Hilton
1  Thank suzanner559
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 3 October 2017

After reading your review, I immediately discussed your situation with our Accounting department and they assured me that this is all taken care of for you. Do not hesitate to reach out to me at any time involving something such as this from our hotel,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 102 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 102 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (52)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Tammie M
26 January 2017|
AnswerShow all 2 answers
Response from GretchenJ | Property representative |
We do not have a hot tub, but our indoor/outdoor pool is heated year round and our guests really enjoy this amenity in the Winter especially.
0
Votes
Room Tips
"Higher than ground level as cars park right outside your room"
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"Don't expect to use the pool and don't expect an included breakfast."
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"Don't worry about noise near the elevators. They are extremely quiet."
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"We stayed in room 324 and 326, it was adjoining room to accommodate our teenagers. Close to the workout room..."
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